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Lebara - can't call leisure centre and Green Flag 0345 nos - ideas on alternative

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  • TC77
    TC77 Posts: 2,321 Forumite
    Seventh Anniversary 1,000 Posts Name Dropper
    Also gren flag' 0345 no
  • TC77 said:
    Also gren flag' 0345 no
    Just tried a test call to Greenflag 03452461558 from my Lebara SIM and it connected just fine. You must have had another issue.
  • simax
    simax Posts: 1,976 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    It’s Lebara’s incompetence in Customer Sevice to blame here. Rather than troubleshooting your sim/network/device issue they fobbed the OP with “you can’t call business numbers”. I’m pretty sure OFCOM would not allow such discrimination within the regular geographic (and 03) number ranges….
    I spent 25 years in the mobile industry, from 1994 to 2019. Worked for indies as well as the big networks, in their stores also in contact centres. I also hold a degree in telecoms engineering so I like to think I know what I’m talking about 😂
  • WelshPaul
    WelshPaul Posts: 591 Forumite
    Part of the Furniture 500 Posts Name Dropper Photogenic
    No such thing as a ‘Business’ number. It was a polite way of them saying go away. 
  • WelshPaul said:
    No such thing as a ‘Business’ number. It was a polite way of them saying go away. 
    I reckon CS agents were confusing it with 0845/0870 numbers which most businesses were using in the past.
  • DogNamedBoo
    DogNamedBoo Posts: 1 Newbie
    First Post
    Both I and my wife have the same difficulty with Lebara calls as do many people posting here. It’s a dreadful company
  • reddwarf2002
    reddwarf2002 Posts: 608 Forumite
    Part of the Furniture 500 Posts Name Dropper Combo Breaker
    Both I and my wife have the same difficulty with Lebara calls as do many people posting here. It’s a dreadful company
    Just curious, can you give example of a number that you were unable to call so I can test if it's a Lebara issue or something else?
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