Tesco not selling alcohol

sparkie45

i can understand your problem but i work there and if we dont follow the rules set out this could cost us are jobs as tesco dont want to get fined and would sack us for selling it


hope this helps

MissScarlett_3

My 8 year old was behind me in the queue in a Tesco Extra (as she likes to shop with her own money and get the receipt etc,) bought 2 bottles of Tiger lager (they were gift wrapped to look like Christmas cards) for her grandad. The chap who served her joked that he hoped it wasn't for her!

I was fully expecting him to say I had to buy them and had explained to her that this might happen but no - he quite happily took her money!

C_Ronaldo

MissScarlett wrote: »

My 8 year old was behind me in the queue in a Tesco Extra (as she likes to shop with her own money and get the receipt etc,) bought 2 bottles of Tiger lager (they were gift wrapped to look like Christmas cards) for her grandad. The chap who served her joked that he hoped it wasn't for her!

I was fully expecting him to say I had to buy them and had explained to her that this might happen but no - he quite happily took her money!

hes got common sense then

Timmne

tupperware wrote: »

So what if it's a mother and child of 6. No sale?

Don't be so ridiculous - of course that's not the case.

Customer assistants DO generally have common sense, by the way. It infuriates me when people expect them to be brainless; it's generally the uneducated who have this view of shop workers anyway!

tugothy

C_Ronaldo wrote: »

Its not an idiotic rule, its a necessary rule needed to curb underage drinking,

But the rule has no effect whatsoever, as Tesco CS said and another poster you just leave the store and come straight back in again and get sold.

It'sa nothing to do with helping to prevent underage drinking, it's to cover Tescos asses from getting busted/fined/blamed for anything.

Bamber19

tugothy wrote: »

It'sa nothing to do with helping to prevent underage drinking, it's to cover Tescos asses from getting busted/fined/blamed for anything.

Don't blame them then, blame the people who would have them busted/fined/ blamed for everything. I don't see how someone can be criticised for trying to avoid being fined.

faerie_girl

It is also Morrisons Policy.

If there is a group of young people and one is buying alcohol we have to see everyone ID. If just one of them doesnt have it them we have to refuse the sale.

If someone is refused a sale of alcohol it is recorded, so that if they did come back in and went onto a different till there is proof that the original till operator refused it.

If there is a someone who is refused because of no ID and someone in the group with ID comes back in we have to tell the supervisor. (but to be honest it takes the supervisor 10mins to see your light flashing and by then the customer has gone to another till)

If I was to be caught selling alcohol to someone under-age or to someone buying it for someone underage I would get an £80 fine, the store licence holder (usally the GM) would get a fine of up to £1,500(i think), could have his licene took off him and I would most probally loose my job.
I can understand that it is quite fustrating when you are refused (it happened to me the other day when i didnt have ID) but it not worth my job selling it to you. Even if i do have to put up with a load of abuse from customers and in one instance being told 'if you don't f-ing sell it me im gonna f-ing smack ya'

Bamber19

It might be the policy, but what you should be aware of is that if a group come in, all but one have ID and you don't believe the one's with ID are buying for the one without ID then you're not doing anything wrong by selling the alcohol and would not be fined (also bear in mind that when spot testing they don't try and trick you so they'd never send in a group of people with ID's and one without, they always send in 13/14 year olds that look as young as they are)

Fidget

Last Christmas I went to buy a couple of bottles of alcopops for my cousin who is 21 as part of her present. I put them through with my other shopping and was shocked when she asked for ID. I said I didn't carry ID due to me being 35 and not feeling it should be necessary. I had been asked at other places occasionally prior to that but once I said how old I was and tried some verbal "proof" (I have several credit cards, car keys a few grey hairs - that type of thing) they always served me. I honestly thought I'd be flattered but I felt ashamed, everyone stared as she confiscated it.

I think the assistant was being overcautious. However, I've worked in ASDA so I can guess how she feels about it. It is properly drummed into you that you could lose your job, get a 5k fine and a criminal record for serving minors (whether that is true or not). I got called all names under the sun and threatened when I didn't serve certain people.

Now, the shop at the corner of our street has been caught in two stings recently and there are kids from far and wide coming to get served as the guy knowingly does so. On any given night there are upto 100 drunk kids on the loose on our street. I step in several piles of vomit and am threatened frequently when I'm just putting my bin out so I can see why we have got to this state of affairs.

IvanOpinion

Well done to these assistants for being diligent. Far too much booze is being supplied to minors these days. It is better to occasionally have the very very minor inconvenience of showing a bit of id than to run the risk of underage drinking.

ivan