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Santander online banking offline repeatedly

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  • GeoffTF
    GeoffTF Posts: 2,023 Forumite
    1,000 Posts Third Anniversary Photogenic Name Dropper
    Santander was forcing me to use 2FA to login using Firefox on Linux Mint 21.3. Sandi was hiding too. I turned off uBlock Origin for that site, and added www.santander.co.uk to my exclusion list for the pop up blocker. Both problems went away. Your browser settings can cause problems.
  • jameseonline
    jameseonline Posts: 1,059 Forumite
    500 Posts First Anniversary Name Dropper
    I frequently use Santander Android app without issues, the Virgin Money & YBS Android apps can be a minor pain for me out of the apps I do use
  • MACKEM99
    MACKEM99 Posts: 1,059 Forumite
    1,000 Posts Fifth Anniversary Name Dropper
    Mine is very patchy on home pc but app always seems ok.
  • sausage_time
    sausage_time Posts: 1,465 Ambassador
    Tenth Anniversary 1,000 Posts Name Dropper Photogenic
    I use the app 3-4 times a week and not seeing any issues.  For a while I had to be sure to log out otherwise I had to kill the app (Android) before logging in, but I think that is resolved.
    I’m a Forum Ambassador and I support the Forum Team on the Credit CardsSavings & investments, and Budgeting & Bank Accounts boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.
    All views are my own and not the official line of MoneySavingExpert.
  • GeoffTF
    GeoffTF Posts: 2,023 Forumite
    1,000 Posts Third Anniversary Photogenic Name Dropper
    edited 12 March 2024 at 10:39PM
    I use the online system several times a week and have not experienced any outages. If you have a problem, I suggest that you look at the Service Status:
    This may be helpful too:
  • billn
    billn Posts: 336 Forumite
    Part of the Furniture 100 Posts Name Dropper Photogenic
    I have just been using Santander online banking (not app), it went to the not available page about 7 times out of 10, had to use the app in the end. As others have already said this has been going on for months and as far as I know Santander are fully aware of it.

    P.S. I have tried Chrome, Firefox, Brave and Edge all randomly have problems.
    If at first you don't succeed, sky diving is not for you!
  • CarpeDiem
    CarpeDiem Posts: 24 Forumite
    Part of the Furniture 10 Posts Photogenic Combo Breaker
    I have trouble all the time get to end of transaction and says online banking not available - I have  about 3 or 4 attempts before a transaction will go through - this is a business account for a charity.    Very annoying - my iPad has nearly been chucked across the room many a night 🤬
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