NatWest/RBS/Ulster £200 Switching Offer 15/2/2024-2/4/2024

sheffieldeagle

traceyaj said:

Hi , sorry for not trailing back through the 115 pages, but I just need to know what kind of ID you ned to open these accounts. I have no passport and my driving licence is the old style paper one. TIA

If you want to join the serial switcher club it could be worth investing in a passport. It's a large outlay but will quickly pay for it's self. Once you have the passport you can also apply for a photo licence, if you are not worried about the extra cost of regular renewal.

Cheers

Ponchos

Ponchos said:

I applied for the NW Select account yesterday and today I've seen an email saying...

"Thanks for trying to set up a SELECT account. But we can’t open it for you.

Why not?

We need to check your identity when you open a bank account. Unfortunately, we couldn’t do this with the information you gave us.

We’re sorry it didn’t work out this time. Thanks for your interest in the account and we hope it doesn’t put you off using our other services."

I went through the whole HooYu thing and it said there was no problem and it was processing. Today I ave applied to Ulster and they're going to get back to me (which I understand from this thread is normal because they take longer), and also RBS, which was a virtually identical application process to NW, and they sent me a text and email both confirming my account is being set up. At the end of each application, NW and RBS both showed my sort code, accout number, customer number and reference number, so the application must have gone through to a degree, just NW have rejected it where RBS have accepted it. All applications were done online.

What's the best thing to do with NW? Is there a way to appeal this rejection, or can I apply again from scratch, or is that it, they just won't give me an account?

An update to this...

I've spoken to NW live chat, and they've said that my application was rejected (not "can't be opened", as the email stated) because of a bad identity confirming selfie. I told them that they sent me a text message with a link to HooYu showing the identity confirmation page, which shows "Liveness check was successful", but was told in chat that after oassing through HooYu the photos checked checked elsewhere (presumably by NW) and that mine didn't have enough light. If it didn't have enough light then why tell me the photo is verified? Very frustrating. However, I can reapply (and "make sure the lighting is better") but this will mean anotehr credit check. I've just looked at my profile, my score has dropped 4 points but my credit card option have moved up to the next "possibility/eligibility" bracket, though my profile isn't live and the next updated report is in April. RBS have accepted me straight away after I applied yesterday (strangely as it's the EXACT same system and I did the same thing with the selfie...!), and this search hasn't appeared on my credit file yet.

So I'm wondering whether to apply again, given that it's another search, and there's no guarantee that because HooYu says I'm verified that I actually am verified, and I could get rejected again for such a rubbish reason. Anyone had similar hppen to them?

EDIT - I also applied to Ulster yesterday and they've just sent me a text message to go through the HooYu thing, which I've done one my phone despite the "smile in the circle" thing being kind of clunky (do they want an extreme close up?!). I've done the same thing three times, one accepted straight away, one rejected quickly, see what happens this time...!

steven141

I just got my £200 from Ulster Bank so that’s all 3 now. 

Bazzalona13295

steven141 said:

I just got my £200 from Ulster Bank so that’s all 3 now. 

And how recent did you switch/put the required money in?

mr_accountant

Just an update, contacted Ulster to see why i never received the bonus and was told i received an incentive Jan 2021 and therefore not eligible.

That does not surprise me I applied for a NatWest account last year this was  when the cutoff was 2018 I did everything and never received the bonus, went through Cora system and they made it clear I had one in 2018 therefore I wasn't eligible, so they do remember and I assume it's the same for Rbs and Ulster 


I did NatWest offer this time around and receive the £200 as the cutoff was 2020, I have not applied to RBS and Ulster as I received 200 from each last year

Thus from my experience it appears that these 3 banks do not talk to each other but each bank does remember when you last had the bonus

Archerychick

steven141 said:

My Ulster Bank account still hasn’t received the bonus. The switch completed yesterday but I’ve read that they take a while. 

You’re looking at a minimum two working days based on everyone else, unless they’ve sped up the process/

steven141

Bazzalona13295 said:

steven141 said:

I just got my £200 from Ulster Bank so that’s all 3 now. 

And how recent did you switch/put the required money in?

Switch completed yesterday (12th) I put £1000 in on the 7th then £250 in on the 8th, I withdrew the £1250 on the 11th. 

steven141

Archerychick said:

steven141 said:

My Ulster Bank account still hasn’t received the bonus. The switch completed yesterday but I’ve read that they take a while. 

You’re looking at a minimum two working days based on everyone else, unless they’ve sped up the process/

I got it today after the switch completing yesterday.

Bazzalona13295

steven141 said:

Bazzalona13295 said:

steven141 said:

I just got my £200 from Ulster Bank so that’s all 3 now. 

And how recent did you switch/put the required money in?

Switch completed yesterday (12th) I put £1000 in on the 7th then £250 in on the 8th, I withdrew the £1250 on the 11th. 

Possibility is that putting the money in before the switch completed could be an issue.

amsterdamgroove

Would this work for an existing customer of NatWest with an account that does have the “Select” or “Reward” labels? Does anyone know, please?