ACER computers . avoid like the plague

Blacksheep1979

it's the same old thing as with other stuff like digital cameras, they sucker people in with a great spec but the overall quality of the product sucks.

Working in a IT field and with loads of mates in the same I don't know of one that would seriously consider buying an acer product for day in/day out use.

Queen_Marge

Many moons ago I used to work for a computer reseller and I would never buy acer, in fact they should be called 'pants-cer':rolleyes:

iceicebaby

I have an acer, No complaints here

IvanOpinion

I used an Acer for 4 years and it never let me down once .. not like the piece of Toshiba garbage that replaced it. It's like anything else sometimes you can be unlucky but if I ever listened to people who put up threads saying 'Ban this', 'avoid this', 'don't buy this' then I probably would not ever buy anything.

Ivan

deanos

I had an Acer once, could never get through to tech support on the phone , numerous emails not answered , i ended up replacing the part myself was ony a DVDrw drive for £20 but it should have been fixed for free.

The best tech support in my experience is Targa, normal rate number and phone answered in a few rings.

trets77

well at least you guys are not insulting me for "daring" to highlight bad customer service , unlike some people on the techie forum.

your right if you listened to everyone who ever moaned about something you would not buy anything . but this wasn't just bad service , it was totally appalling , the worst from any company i have ever dealt with ( and i have dealt with some pretty bad companys) .

dmg24

So are you going to actually tell us what your issue is?!

dirtydogmitchell

To be honest Acer, Dell, Toshiba etc all use the same parts, for example intel motherboards with intel processors.

What you are actually paying for is the for the company to put a badge on the laptop and give you support for the next year or three years on the product you have purchased.

sadley this is where most companies fall down:

Acer are well known for having terrible support,and they do have terrible support i have tried it a few times - 40 mins to get though and moody call center staff.

But then again have you tried BT support lines!! 9And they provide the phone network)

personally i would not touch a Acer because the support is so bad.

Forgetful

at the end of the day all brands have its faults
one particular one I hate ... only cos I had a bad experience...is MEDION...
got their laptop and the amount of time it took to be fixed, replaced, money back ...it took me 1 1/2 yearsto sort out...........

scottishfreebiehunter

Have an Acer laptop and had it for over a year and never had a problem