TNC Parking services

MrAnonymous123

Hi,

Before I start, I have been meticulous in the way that I’ve scoured this forum, but I’d just like somebody to provide some form of comfort for the situation specific to me.

Long story short, a PCN was issued to me by CPS (Midlands) LTD to pay £60 within 14 days / £100 in 28 days. This has been ignored and consequently inherited by TNC Parking Services who have issued me a PCN also stating I must pay £100 within 28 days - this has also been ignored.

I’ve seen the newbie thread states to continue as I am until a court order is issued. Is this still correct for me to do?

I am also in the process of changing address. What happens in this scenario?

Thanks in advance. 

Umkomaas

1. I’ve seen the newbie thread states to continue as I am until a court order is issued. Is this still correct for me to do?

2. I am also in the process of changing address. What happens in this scenario?

1. Correct. What about Plan A - a complaint to the landholder, asking them to intervene to get the charge cancelled?

2. You write (email) both CPS (Midlands) and TNC, requiring them to erase (use that word) your old address and replace with your new one. You do this via the respective Data Protection Officers whose email addresses should be shown in the Privacy Sections of their websites.

Please let us see the very first correspondence from both CPS and TNC, redacting your personal data, that of your vehicle's VRM and any reference numbers. Both sides please. Show them on the thread (not via a link to an image hosting site). 

MrAnonymous123

Umkomaas said:

1. I’ve seen the newbie thread states to continue as I am until a court order is issued. Is this still correct for me to do?

2. I am also in the process of changing address. What happens in this scenario?

1. Correct. What about Plan A - a complaint to the landholder, asking them to intervene to get the charge cancelled?

2. You write (email) both CPS (Midlands) and TNC, requiring them to erase (use that word) your old address and replace with your new one. You do this via the respective Data Protection Officers whose email addresses should be shown in the Privacy Sections of their websites.

Please let us see the very first correspondence from both CPS and TNC, redacting your personal data, that of your vehicle's VRM and any reference numbers. Both sides please. Show them on the thread (not via a link to an image hosting site). 

1. I wasn’t authorised to park in the space - if that answers your question?

2. Thanks - does this not alert them to the fact that they know they’re in contact with the right person? Or is that irrelevant at this point?

Please see letters (front and back) below:

KeithP

MrAnonymous123 said:

2. Thanks - does this not alert them to the fact that they know they’re in contact with the right person? Or is that irrelevant at this point?

I'll just address that point.

If you do not tell them your current address for service, they will continue to send stuff to the old address. When they get no reply - even if they get a reply from the new occupier of your old address telling them you have moved - they will rub their hands with glee and happily serve a County Court Claim on you at that out of date address.

Of course, knowing nothing about it, you won't be able to Defend yourself and a County Court Judgment by Default will be issued against you.

Miraculously, they will then find you and come looking for the money that the Court has said you owe them.

That will take a bit of unravelling both money and timewise. Probably best to keep it simple.

MrAnonymous123

KeithP said:

MrAnonymous123 said:

2. Thanks - does this not alert them to the fact that they know they’re in contact with the right person? Or is that irrelevant at this point?

I'll just address that point.

If you do not tell them your current address for service, they will continue to send stuff to the old address. When they get no reply - even if they get a reply from the new occupier of your old address telling them you have moved - they will rub their hands with glee and happily serve a County Court Claim on you at that out of date address.

Of course, knowing nothing about it, you won't be able to Defend yourself and a County Court Judgment by Default will be issued against you.

Miraculously, they will then find you and come looking for the money that the Court has said you owe them.

That will take a bit of unravelling both money and timewise. Probably best to keep it simple.

What about if I do tell them? They’ll just reroute the letters to my new address and I just hold out again until a court claim is served? 

Coupon-mad

Yes, correct. No worries as long as you insist they ERASE the old address. Use that word.

But wait.  This isn't at debt recovery stage.
Aren't you still in time to appeal against that NTK from TNC? Why did you ignore it?  The keeper can appeal to CPS.

Please unredact the dates on it.

MrAnonymous123

But wait.  This isn't at debt recovery stage.

Aren't you still in time to appeal against that NTK from TNC? Why did you ignore it?

Please unredact the dates on it.

I’m out of time. I received the letter from TNC on the 14th November - we’re passed the 28 day period now. 

MrAnonymous123

MrAnonymous123 said:

But wait.  This isn't at debt recovery stage.

Aren't you still in time to appeal against that NTK from TNC? Why did you ignore it?

Please unredact the dates on it.

I’m out of time. I received the letter from TNC on the 14th November - we’re passed the 28 day period now. 

Oh, and the reason I ignored it was because I presumed this was a letter that I should ignore…

Coupon-mad

No it was the first notice after a windscreen PCN, which the NEWBIES thread tells you is your NTK, no matter what they call it.

You could complain to CPS (Midlands) then after that to the BPA, saying that the letter from TNC told you in red that you could not appeal, and failed to set out the provision available to allow a keeper to appeal or complain.  You wanted to appeal as keeper yet CPS and TNC conspire to deny that right.

MrAnonymous123

Coupon-mad said:

No it was the first notice after a windscreen PCN, which the NEWBIES thread tells you is your NTK, no matter what they call it.

You could complain to CPS (Midlands) then after that to the BPA, saying that the letter from TNC told you in red that you could not appeal, and failed to set out the provision available to allow a keeper to appeal or complain.  You wanted to appeal as keeper yet CPS and TNC conspire to deny that right.

Will it not matter that I’ve exceeded TNC’s 28 day period to complain? 

Do you have a template I could use to send to both CPS and BPA?

I tried looking back through the NEWBIES thread to find. There wasn’t a link available on your ‘complaints and acronyms’ thread for NTKs - not that I could see anyway.

Finally, would this method be more effective to get them off my back as opposed to waiting to see if a court claim is issued to me? 

Coupon-mad

There isn't a time limit in a complaint.  And no, there isn't a template complaint on this forum. Appeals yes, complaints NO.  That would be awful.  Think how toothless a template complaint would be (don't use ChatGPT either - terrible strangled 'English').

I wasn't talking about an appeal and nor was I telling you to approach TNC.  So the 28 days is irrelevant.  Complaints are individual per case.