Brand New , £40,000 Car Faulty after 15 days. Gutted.

photome

I have commented on the other thread…the 2 need to be amalgamated 

photome

Why have you lost confidence?  What did the A A say?  How did they  get  in?   Did you sit in the car with radio on or trying stuff out with out the ready light on?  That would drain the 12v battery very quickly

as for Hyundai rescue being the AA.  Most , if not all manufacturers will use AA or RAC as their rescue service , they don’t run their own fleet of rescue vehicles

Aylesbury_Duck

I think you're overreacting, and I strongly suspect buyer's remorse.  If you cam reject it on the basis of this situation, I would do so.  Otherwise, at the first sign of any other trouble you'll be regretting it.

Perhaps save your money and buy an older car, where small problems, dings, dents, etc. are normal but because you've paid substantially less and won't have taken the massive depreciation hit that comes with a new car, it's just part of it.  I'd never buy a brand new car.  All that money on something that spends about 160 hours of the week sat idle on my drive doing nothing other than losing value?  No thanks.

GoldenOldy

They did a jump start. Perhaps you are right , its an overeaction. I shall try and get some sleep now and see how I feel later.

cymruchris

GoldenOldy said:

They did a jump start. Perhaps you are right , its an overeaction. I shall try and get some sleep now and see how I feel later.

I agree that as much as it's disappointing that there's been a blip - a complete breakdown of trust is an over-reaction. I remember I got a brand new VW Golf a few years ago - at about 200 miles on the clock it shut down and told me there was a gearbox fault. VW got the car picked up, reset the gearbox and stated it was likely 'dust' that had triggered it. Beyond that - the car gave 70,000 trouble free, fault free miles over the following 3 years. 

I also got a brand new Peugeot 406 at one point (Obviously a few years ago) where it was a constant headache over the 3 years I had it. Telling me that this had failed, that had failed, this was inoperative, that was dead. Warning light after warning light. 3 windscreens. Parts being replaced as often as I was eating roast dinners. A disaster of a car.

Things as complex as a modern car can go wrong, and it's better they go wrong in the first few weeks so any gremlins are sorted out.

You're likely thinking to yourself - I spent all this money - how could it possibly go wrong so quickly?

Take a breath - stand back - and see what happens in the coming days. People have already mentioned that the dashcam could be incorrectly wired. (Sit in the car with everything off - is the dashcam still running?)

You've reported the fault - so it's on record. Give it a few more days before doing anything too hasty and rash.

TadleyBaggie

Brand new cars are more likely to breakdown than slightly older ones. This is known as the Bathtub Curve. 

eskbanker

TadleyBaggie said:

Brand new cars are more likely to breakdown than slightly older ones. This is known as the Bathtub Curve. 

Especially if you drive one of these  

HillStreetBlues

It's not a great start for the battery whatever the cause.

TadleyBaggie

Faulty batteries are not uncommon, I had a new Qashqai that needed anew one after 6 months. Bad batch apparently. 

Lorian

I was an admin on a Hyundai forum for many years. I'm not sure what model this is but from my memory of reading and helping with owners issues over the years:

The two typical causes of flat batteries were a) badly adjusted boot switches. But more likely in this case I suppose b) dashcam installs that were set to stay on all the time the ignition is off. Also there is one model of dashcam (I forget the brand but could check, I remember its cylinder shaped) that was particularly bad on battery draw causing a number of issues.

In the 10 years+ I don't recall one report of an early life battery failure, but if course that doesn't mean it's doesn't happen.

Whatever model nowadays it's likely to have a pretty hefty AGM battery