I have a parking fine but not my vehicle

KeithP

OingoBoingo said:

I tried logging in to complete my form thing today but i'm having trouble logging on. says i am not using the right password "claimnumber or password is incorrect'. My hearts beating and i feel like i cant read the words properly.

What do you mean by 'form thing'?
You are surely not trying to use the MCOL website to file a Defence, are you?

On your thread on 16 December 2023 I wrote...

Do not try and file a Defence via the MoneyClaimOnline website. Once an Acknowledgment of Service has been filed, the MCOL website should be treated as 'read only'.

In that same post I wrote...

To create a Defence, and then file a Defence by email, look again at the second post on the NEWBIES thread...

See the words by email in there?

OingoBoingo

I have no idea what's going no right now. yes I need to file a defence after i filed an acknowledgement says i got 33 days so i'm trying to doing it now but it says i can't login

KeithP

OingoBoingo said:

I have no idea what's going no right now. yes I need to file a defence after i filed an acknowledgement says i got 33 days so i'm trying to doing it now but it says i can't login

Please read once more my post on your thread at 10:30pm this evening.

What don't you understand about these words?...

Do not try and file a Defence via the MoneyClaimOnline website.

Sorry, I don't know how to make it clearer.
You have no need for any password when filing a Defence.

And I don't know where you got the '33 days' from.
You have until 4pm on Monday 15th January 2024 to file your Defence.

troublemaker22

@Couponmad and I both advised that the exceptional circumstances of this case justified filing a short, sharp online defence via MCOL instead of the usual long form emailed Defence with dozens of paragraphs and an embedded jpg. @KeithP didn’t dissent at the time and I for one stand my advice. 

There’s no need for @OingoBoingo to spend hours getting to grips with the intricacies of the Template Defence. We’ve given him a short simple Defence that anyone can understand on a quick read. 

I wonder if @OingoBoingo is trying to login with the onetime use password on the claim form instead of just their government gateway ID and password. I’d suggest trying again tomorrow after a good night’s sleep. And if that fails there’s still plenty of time to email it in 

KeithP

Ah, ok, I hadn't realised the different nuance of this thread.
If the OP cannot file a Defence via MCOL for whatever reason, then surely it is simple enough to revert to our standard tried and tested Defence filing process but using the somewhat shorter proposed Defence.
To be sure, I am not saying using MCOL to file a Defence isn't 'tried and tested', just that the OP has tried it and cannot get it to work.

troublemaker22

Thanks, Keith.  I think we are in agreement.  We usually use the email method because the Template Defence is so big that the online form isn't an option. But when I have a case that can be won with a short sweet defence, the online form is not only tried and tested - it's a Rolls Royce compared to a Skoda.  Filing is acknowledged immediately and the Court serves the Defence on the Claimant.  It really shows its class when there's a counterclaim, you just pay the fee online at the same time as filing.

But if it doesn't work for @OingoBoingo, they've got the reliable old Skoda to fall back on.

OingoBoingo

which one of these MCOL emails do i send my defence to please?

troublemaker22

ccbcaq@justice.gov.uk

You've got bags of time before the deadline.  Do you want to show us the final wording before you send it?

OingoBoingo

Ok, I have made the email to send to ccbcag@justice.gov.uk

Here it is, please let me know if i need to edit anything before sending it, thanks.

To: ccbcag@justice.gov.uk

From: XXXXXXX

Subject: Defence and Counterclaim N9B

Body:
Defendant Name: XXXX XXXX
Claimant Name: Met Parking Services LTD
Claim Number: XXXXXXXX

How much of the claim do you dispute?
- I dispute the full amount claimed as shown on the claim form

Do you dispute this claim because you have already paid it?
-No

Defence

1.  The Defendant denies the Claim in its entirety.

2. The Defendant has never driven the vehicle mentioned in the Particulars of Claim and accordingly is not liable as the driver of such vehicle as alleged in paragraph 3 of the Particulars of Claim.

3 The Defendant has never been the keeper of such vehicle and accordingly is not liable as the keeper of such vehicle as alleged in paragraph 4 of the Particulars of Claim.
4.    In the matter of costs, the Defendant seeks:
a.    standard witness costs for attendance at Court, pursuant to CPR 27.14, and
b.    a finding of unreasonable conduct by this Claimant, and further costs pursuant to CPR 46.5.

Signed:
XXXX XXXX

Signed Date:
XX/XX/2024

DOB:
XX/XX/XXXX

Address:
XXXXXXXX

XXXXXXXX

XXXXXXXX

XXX XXX

Tel. No: XXXXXXXXXX
email: XXXXXXXXXX

Umkomaas

Ok, I have made the email to send to ccbcag@justice.gov.uk

Your Defence should be an attachment to the email, not the body of the email itself. Convert your word processed draft to a pdf file, attach to a covering email ('Please find attached Defence for claim <the claim reference numbers>'), press the Send button.