Maxjet Gone Bust

photome

stoneman wrote: »

I am speaking to you at this moment in Las Vegas, where upon checking my emails was told that my ride home has gone belly up!! I have been trying for 2 days to speak to someone at either of the emergancy numbers given to see how they are getting us home, but waiting 1 hour on each number with no sign of being connected I am starting to get a little worried. I assume that they are really busy, and we are not due to leave here till the 3rd. January, and it has been outlined in the email that we will probably be getting a lift from virgin, but that is the least of the problems. As virgin only fly to Gatwik and my car is at Stansted, getting from a to b with 4 large suitcases with 32KG each in them might cause a small problem. I will keep you updated on my progress.

Good luck stoneman. Hope you get sorted

pixie1

My friends have flights booked with maxjet for June 08, is it worth waiting to see if anyone bails this company out and honours the bookings or is it best just to get your refund via your credit card company asap?

many thanks

Pixie

jetboy

I'd go for a refund. There'll be no bail-out. By allowing the company to go bust the brand is now damaged goods. Nobody is brave enough and Maxjet themselves were working very hard over the last few weeks to come up with a refinancing package. The credit crunch is to blame. The banks got too greedy with their sub-prime lending and got burnt, now they don't want to take a risk on anything. Gill Air fell victim of the same attitudes post 911.
Great shame really.

gogetitgirl

Unfortunately it looks like I've lost out - paid for the flights with my debit card and not my credit card and bank have told me they will not refund me. Only option is my travel insurance but I have a feeling this situation will not be covered! Have learnt a valuable lesson - will always use my credit card in future when purchasing anything on the internet....

jonesMUFCforever

gogetitgirl wrote: »

Unfortunately it looks like I've lost out - paid for the flights with my debit card and not my credit card and bank have told me they will not refund me. Only option is my travel insurance but I have a feeling this situation will not be covered! Have learnt a valuable lesson - will always use my credit card in future when purchasing anything on the internet....

You also have the option of writing to the administrators # (address on website?) and making a claim.
I don't know if customers advance payments would have been ringfenced in a clients account.
You may get something back via this route but it might take years!

ferf1223

stoneman wrote: »

I am speaking to you at this moment in Las Vegas, where upon checking my emails was told that my ride home has gone belly up!! I have been trying for 2 days to speak to someone at either of the emergancy numbers given to see how they are getting us home, but waiting 1 hour on each number with no sign of being connected I am starting to get a little worried. I assume that they are really busy, and we are not due to leave here till the 3rd. January, and it has been outlined in the email that we will probably be getting a lift from virgin, but that is the least of the problems. As virgin only fly to Gatwik and my car is at Stansted, getting from a to b with 4 large suitcases with 32KG each in them might cause a small problem. I will keep you updated on my progress.

I thought about you when I heard - thought you might be in Vegas but couldn't remember your dates. Will think good thoughts and hope it's all sorted with the minimum of hassle for you.

trets77

stoneman wrote: »

I am speaking to you at this moment in Las Vegas, where upon checking my emails was told that my ride home has gone belly up!! I have been trying for 2 days to speak to someone at either of the emergancy numbers given to see how they are getting us home, but waiting 1 hour on each number with no sign of being connected I am starting to get a little worried. I assume that they are really busy, and we are not due to leave here till the 3rd. January, and it has been outlined in the email that we will probably be getting a lift from virgin, but that is the least of the problems. As virgin only fly to Gatwik and my car is at Stansted, getting from a to b with 4 large suitcases with 32KG each in them might cause a small problem. I will keep you updated on my progress.

hope you get it sorted stoneman, if not enjoy Vegas for a few more days, at least you will have pick of hotels at rock bottom prices ect. we can help you out if you need some searching done pdq

darren72

gogetitgirl wrote: »

Unfortunately it looks like I've lost out - paid for the flights with my debit card and not my credit card and bank have told me they will not refund me. Only option is my travel insurance but I have a feeling this situation will not be covered! Have learnt a valuable lesson - will always use my credit card in future when purchasing anything on the internet....

What type of debit card do you have ? - Is it a Visa ?

PandaPants_2

Im in Vegas at the moment too, we were told that Maxjet will be contacting people on basis of date of travel, we are due to go home on Sunday but they have booked alot of hotel rooms for stranded passengers so i dont think ill end up on the streets. If anyone hears anything please post as we cant get much info from Maxjet.
Cheers.

stoneman

PandaPants wrote: »

Im in Vegas at the moment too, we were told that Maxjet will be contacting people on basis of date of travel, we are due to go home on Sunday but they have booked a lot of hotel rooms for stranded passengers so i dont think ill end up on the streets. If anyone hears anything please post as we cant get much info from Maxjet.
Cheers.

Hey PandaPants, what flight did you come over on, we came on the 22nd. so have the accolade of being on the last MAXjet Vegas flight:beer: Hope you get sorted soon, I too have not been able to contact MJ as I just get kept on hold for ages and I give up. Things must be getting tight for you, post here if you manage to get in contact.
Thanks all for your kind regards, will keep you posted as we aren't due to go back till the 3rd. BTW, it's bl**dy cold out here at the moment, and in all the years I have been coming out over the Xmas holidays, I have never seen such crowds, it is gridlocked out here, I think peeps have caught on to this place:rolleyes: