LBG paper statement "issues"

flaneurs_lobster

A._Badger said:

How long would I be able to access Lloyds statements for were I to switch to another outfit?   

I've switched a Lloyd's account elsewhere and on completion the bank sent me a hard copy statement for the full life of the account (this was only a few months duration).  All online access to the account was removed.

A._Badger

flaneurs_lobster said:

A._Badger said:

How long would I be able to access Lloyds statements for were I to switch to another outfit?   

I've switched a Lloyd's account elsewhere and on completion the bank sent me a hard copy statement for the full life of the account (this was only a few months duration).  All online access to the account was removed.

Thank you. That'll take a few sheets if paper if they go back to the opening of my account.. Right now it is really only that concern that is stopping me from leaving. 

eskbanker

A._Badger said:
I very nearly 'changed the habits of a lifetime' and switched banks a few months ago when they closed the last branch in my area but the thing stopping me is that I will eventually need statements from previous years to complete my tax returns (I operate on an unusual tax year). How long would I be able to access Lloyds statements for were I to switch to another outfit?   

A._Badger said:
Right now it is really only that concern that is stopping me from leaving. 

Surely you can just download any statements you need before switching?

GTR_King

I wonder why this is! I prefer paper statements etc will message them & see why!

I will accept it If i can’t have paper statements at all but once I can get them will revert back

Olinda99

download all the statements you need as pdf files.

GTR_King

Can do that but rather have paper copies 

A._Badger

eskbanker said:

A._Badger said:
I very nearly 'changed the habits of a lifetime' and switched banks a few months ago when they closed the last branch in my area but the thing stopping me is that I will eventually need statements from previous years to complete my tax returns (I operate on an unusual tax year). How long would I be able to access Lloyds statements for were I to switch to another outfit?   

A._Badger said:
Right now it is really only that concern that is stopping me from leaving. 

Surely you can just download any statements you need before switching?

Yes, I can,. But I like the convenience (which I have more than paid for) of having both paper copies and online versions which I can quickly search if I'm looking for something. It's not a major reason for sticking but it goes into the balance along with others, like the fact that I have all my Lloyds account numbers memorised.  

eskbanker

A._Badger said:

eskbanker said:

A._Badger said:
I very nearly 'changed the habits of a lifetime' and switched banks a few months ago when they closed the last branch in my area but the thing stopping me is that I will eventually need statements from previous years to complete my tax returns (I operate on an unusual tax year). How long would I be able to access Lloyds statements for were I to switch to another outfit?   

A._Badger said:
Right now it is really only that concern that is stopping me from leaving. 

Surely you can just download any statements you need before switching?

Yes, I can,. But I like the convenience (which I have more than paid for) of having both paper copies and online versions which I can quickly search if I'm looking for something. It's not a major reason for sticking but it goes into the balance along with others, like the fact that I have all my Lloyds account numbers memorised.  

Nobody's going to try to force you to do something that you seem to have plenty of excuses not to do, but if it's important to you to have belt and braces then you can download transactions into separate money management programs or just Excel and search it to your heart's content.  It remains best to set the expectation that you won't have online access to account data post-switch, but none of this seems particularly relevant to a debate about paper statements if you're keeping all those as well as having the option to secure digital equivalents pre-switch!

S_uk

All the extra costs must be horrible for Lloyds..

Higher interest rates drive bumper Lloyds profits

https://www.bbc.co.uk/news/business-67214201

A._Badger

eskbanker said:

A._Badger said:

eskbanker said:

A._Badger said:
I very nearly 'changed the habits of a lifetime' and switched banks a few months ago when they closed the last branch in my area but the thing stopping me is that I will eventually need statements from previous years to complete my tax returns (I operate on an unusual tax year). How long would I be able to access Lloyds statements for were I to switch to another outfit?   

A._Badger said:
Right now it is really only that concern that is stopping me from leaving. 

Surely you can just download any statements you need before switching?

Yes, I can,. But I like the convenience (which I have more than paid for) of having both paper copies and online versions which I can quickly search if I'm looking for something. It's not a major reason for sticking but it goes into the balance along with others, like the fact that I have all my Lloyds account numbers memorised.  

Nobody's going to try to force you to do something that you seem to have plenty of excuses not to do, but if it's important to you to have belt and braces then you can download transactions into separate money management programs or just Excel and search it to your heart's content.  It remains best to set the expectation that you won't have online access to account data post-switch, but none of this seems particularly relevant to a debate about paper statements if you're keeping all those as well as having the option to secure digital equivalents pre-switch!

"Plenty of excuses"? That's a needless pejorative, isn't it? I'm a Lloyds customer and over the years have been a good and profitable one for them. However, in common with many bank customers these days, I feel somewhat alienated by the attitudes adopted by some of the banks and interrupting one of the services for which I've paid, the provision of paper statements, is just another example of that alienation.. And did I even remotely suggest anyone was trying to force me to do anything? Yes, there are steps customers could take to mitigate this but that begs the question of why we should have to.