Distressing theatre trip with disabled mom/consumer rights advice

Debbie9009

The theatre didn’t supply the seat as someone else was partially occupying it, and the seats the theatre offered as an alternative were not suitable for the OP’s mother due to her disability, also the seats were not of the same quality, why should the OP have to accept an unsuitable alternative because someone else didn’t book enough space for themselves, and presumably expected the OP to put up with being uncomfortable.  

The theatre should have moved the large person, then maybe next time they would consider other people and book enough space for themselves so they didn’t infringe on a seat someone else had paid for. 

In my opinion the large person was extremely selfish and was expecting someone else to be uncomfortable, so that they didn’t have to pay extra.

Grumpy_chap

pinkshoes said:

If you are obese and in any doubt that you cannot fit into a single seat, you need to speak to the theatre in advance or book two seats. 

It's not discrimination. It's being realistic.

I am fairly sure that requiring individuals of more generous proportions to pay for two seats would also be considered (by some at least) as discrimination.  

It may be realistic, but, actually, two seats would be rather uncomfortable compared to one properly designed seat.

That would bring us to a point where all the seats are larger, the capacity of the theatre is smaller but costs unchanged.  The price then has to increase for all and the "arts" get accused of being "elitist"