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I received a letter from the Civil National Business Centre from ParkingEye / DCB Legal

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Comments

  • KeithP
    KeithP Posts: 41,296 Forumite
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    mohawk1 said:
    I’m now wondering if I need to do anything within the online money claims portal, or will my direct questionnaire be updated in the timeline section within the portal?

    Thanks.

     On 28 August 2023 at 12:24AM I wrote on your thread...
    KeithP said:
    Once an Acknowledgment of Service has been filed, the MCOL website should be treated as 'read only'.
  • mohawk1
    mohawk1 Posts: 71 Forumite
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    KeithP said:
    mohawk1 said:
    I’m now wondering if I need to do anything within the online money claims portal, or will my direct questionnaire be updated in the timeline section within the portal?

    Thanks.

     On 28 August 2023 at 12:24AM I wrote on your thread...
    KeithP said:
    Once an Acknowledgment of Service has been filed, the MCOL website should be treated as 'read only'.
    Ok great. Thanks!
  • mohawk1
    mohawk1 Posts: 71 Forumite
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    Can anyone tell me how long it usually takes for a DQ to show up on the timeline in MCOL? I’ve been checking my account, but it doesn’t seem to have been acknowledged yet.

  • Gr1pr
    Gr1pr Posts: 8,842 Forumite
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    edited 4 October 2024 at 6:14PM
    Probably a week or two , as long as you received the auto email response, chilli 
  • mohawk1
    mohawk1 Posts: 71 Forumite
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    Just updating the thread with an up to date timeline for future readers of this thread.


  • KeithP
    KeithP Posts: 41,296 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    With respect @mohawk1, without any dates that list helps no-one.
  • mohawk1
    mohawk1 Posts: 71 Forumite
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    KeithP said:
    With respect @mohawk1, without any dates that list helps no-one.
    I don't want to be identified by DCB legal.

    Maybe when this is all over I will provide the exact dates. But for now, this has been going on over 12 months.  :dizzy:
  • mohawk1
    mohawk1 Posts: 71 Forumite
    Eighth Anniversary 10 Posts Photogenic Name Dropper
    Unfortunately, I potentially could be moving house in the next month or so. In terms of updating both the CBNC and DCB legal, is it just an email to both parties confirming the dates?
  • Gr1pr
    Gr1pr Posts: 8,842 Forumite
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    edited 16 October 2024 at 12:34PM
    Yes,  and the Claimant DPO too, plus your local civil court once the claim history shows that the case has been transferred there 

    The main two are the lawyers and your future local court 

    I would suggest that mail redirection should also be in place too 
  • Coupon-mad
    Coupon-mad Posts: 152,819 Forumite
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    You'd be updating your local court by then. Not the CNBC because the case leaves them now.
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
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