NatWest ISA help please

Beddie

I instigated a transfer from a cash ISA on 8th August and nothing is showing at all, just the fixed rate account with nothing in it.

I am an existing customer, so didn't have any issues with initial setup, but the transfer seems to have dropped into a black hole since. I'm guessing they're busy, but it's still a poor show.

Shedman

confusedfreelancer said:

Shedman said:

sparkiemalarkie said:

Has anyone got an acknowledgement from NatWest when completing the online form?
 

Maybe a bit late for you but for info for others looking at this thread I got a confirmation letter in Mailbox (under the Bell symbol top left of Home Screen on the App) which confirmed the account and showed the details of the ISA transfer requested.  Think it was either there later that same day or the next day.

I have the confirmation letter in Mailbox, and my account is showing up in my app as open. But it's empty. Do you know how long it takes for the transfer to happen?

These days ISA transfers if done electronically take 7 days or so but it can vary depending on who you're transferring from.  If its Virgin there have been issues where its been refused by Virgin as the details don't match for some reason (wife had one like that transferring to YBS but couldn't see why) and then it takes a while before you find out that's happened.

confusedfreelancer

Shedman said:

confusedfreelancer said:

Shedman said:

sparkiemalarkie said:

Has anyone got an acknowledgement from NatWest when completing the online form?
 

Maybe a bit late for you but for info for others looking at this thread I got a confirmation letter in Mailbox (under the Bell symbol top left of Home Screen on the App) which confirmed the account and showed the details of the ISA transfer requested.  Think it was either there later that same day or the next day.

I have the confirmation letter in Mailbox, and my account is showing up in my app as open. But it's empty. Do you know how long it takes for the transfer to happen?

These days ISA transfers if done electronically take 7 days or so but it can vary depending on who you're transferring from.  If its Virgin there have been issues where its been refused by Virgin as the details don't match for some reason (wife had one like that transferring to YBS but couldn't see why) and then it takes a while before you find out that's happened.

Thank you. It's from Skipton.

saajan_12

Has anyone had a transfer complete and able to share the timeframe? I have cash sitting in a S&S ISA account which I'd like to transfer to a Natwest Cash Fixed rate ISA.

After battling with the online resources, I finally went into a branch to get the paper form, hoping that'd be quicker than me dealing with printers and stamps etc. Three forms later, they said it was in the post pile to Manchester, and it'd take 7-10 working days. I thought that'd be 1-2 days in the 1st class post and the rest of the time to transfer, but it seems that was ambitious.. I've just got a text (no email confirmation) 1.5 weeks later saying they've only just got my form, and it'll be a further 30 days to actually transfer. Meanwhile the cash continues to earn pitiful interest.. 

Shedman

Daft question and probably been answered elsewhere but can't find it, but am I right that you can make multiple payments into the NWB (and RBS) fixed ISAs before the final deadline?  The product info sheets are not totally explicit about this as far as I can see although it does seem to be implied ( as they refer to Last Date to make Payments in the plural).

Stargunner

saajan_12 said:

Has anyone had a transfer complete and able to share the timeframe? I have cash sitting in a S&S ISA account which I'd like to transfer to a Natwest Cash Fixed rate ISA.

After battling with the online resources, I finally went into a branch to get the paper form, hoping that'd be quicker than me dealing with printers and stamps etc. Three forms later, they said it was in the post pile to Manchester, and it'd take 7-10 working days. I thought that'd be 1-2 days in the 1st class post and the rest of the time to transfer, but it seems that was ambitious.. I've just got a text (no email confirmation) 1.5 weeks later saying they've only just got my form, and it'll be a further 30 days to actually transfer. Meanwhile the cash continues to earn pitiful interest.. 

That is the timescale that banks quote for a S&S ISA transfer. I am in the same position and received my text last week. At least my money is in a Money market fund so it is earning around 5% interest whilst I wait for the transfer to complete.

drphila

Shedman said:

Daft question and probably been answered elsewhere but can't find it, but am I right that you can make multiple payments into the NWB (and RBS) fixed ISAs before the final deadline?  The product info sheets are not totally explicit about this as far as I can see although it does seem to be implied ( as they refer to Last Date to make Payments in the plural).

The wording is the same on the non-isa versions of these accounts and I've made multiple payments into one of those without any problem.

nomorekids

did I dream a 1st Sept deadline for funding the Nat West Fixed ISAs?  Please can someone answer as its getting really tight for my Skipton reg saver ISA to both transfer over to Nat West and for me to top it up all by 1st Sept. I dare not start to fund it as it would breach the "only subscribe to one ISA in a year" rule if the transfer gets rejected. 

confusedfreelancer

It's been over 3 weeks since I started trying to transfer from Skipton and still no success. After two weeks I got a letter in the post saying the details didn't match so I tried resubmitting the online transfer request form with my account number as the reference and an account number and sort code I find on Skipton's website for ISA transfers. Heard nothing since. I guess it'll time out and the new account will close?

sparkiemalarkie

confusedfreelancer said:

It's been over 3 weeks since I started trying to transfer from Skipton and still no success. After two weeks I got a letter in the post saying the details didn't match so I tried resubmitting the online transfer request form with my account number as the reference and an account number and sort code I find on Skipton's website for ISA transfers. Heard nothing since. I guess it'll time out and the new account will close?

I transferred from Skipton and contacted on line chat for details....
sort code - 207891
account no, - 70798924
Roll number - YOUR Skipton ISA account number

My first transfer didn't go through as I missed out some of the numbers, but 2 others went through within days..

It's frustrating because they have taken so long to notify you. I have never officially heard that my first transfer failed...it just didn't happen.

sx