Is it an unfair term that a contract has to be cancelled 30 days before the end?

Andreg

The 3 year contract is for the phone, and this will automatically terminate at the end of 3 years at which point you will own the phone. The airtime/data contract is separate, maximum 2 years, and presumably this is the contract you are grumbling about.  There's no point giving more than 30 days notice because you will not be able to line up a new contract with a different provider more than 30 days in advance.

This explains: Are 36 month phone contracts worth the risk? How to avoid paying more for a mobile phone - Which? News

beckysheffield

Andreg said:

The 3 year contract is for the phone, and this will automatically terminate at the end of 3 years at which point you will own the phone. The airtime/data contract is separate, maximum 2 years, and presumably this is the contract you are grumbling about.  There's no point giving more than 30 days notice because you will not be able to line up a new contract with a different provider more than 30 days in advance.

This explains: Are 36 month phone contracts worth the risk? How to avoid paying more for a mobile phone - Which? News

Thank you.

My issue is that I will forget and would rather tell them now. I would go to pay as you go…..

Marvqn1

I'm on a EE SIM Only plan on a 12 month contract.

Does this mean that if for example I cancel it 1 week before the end of the 12 month minimum contract, I would be charged an extra month and have to pay for 13 months because giving 30 days notice is required?

flaneurs_lobster

Marvqn1 said:

I'm on a EE SIM Only plan on a 12 month contract.

Does this mean that if for example I cancel 1 week before the end of the 12 month minimum contract, I would be charged an extra month and have to pay for 13 months because giving 30 days notice is required?

Yes.

But most people choose not to cancel since this would mean that your phone service would cease and you would lose your mobile number.

If you were to do nothing then your contract would continue on existing terms until either you or EE change them. You would still be on a 30 day notice period.

You might choose to take another contract with EE in which case all good.

If you wish to move to another provider (and keep your number) then you would request a PAC code from EE. If it's used then no notice period is required, your service would be transferred and you will be billed/refunded by EE for any part month you had funded in advance.

giraffe69

If the only issue is forgetting then perhaps an entry in a diary or on a calendar might be helpful.

savergrant

flaneurs_lobster said:

Marvqn1 said:

I'm on a EE SIM Only plan on a 12 month contract.

Does this mean that if for example I cancel 1 week before the end of the 12 month minimum contract, I would be charged an extra month and have to pay for 13 months because giving 30 days notice is required?

Yes.

But most people choose not to cancel since this would mean that your phone service would cease and you would lose your mobile number.

If you were to do nothing then your contract would continue on existing terms until either you or EE change them. You would still be on a 30 day notice period.

You might choose to take another contract with EE in which case all good.

If you wish to move to another provider (and keep your number) then you would request a PAC code from EE. If it's used then no notice period is required, your service would be transferred and you will be billed/refunded by EE for any part month you had funded in advance.

So long as you are beyond your minimum term. Networks are now required to notify customers once they near the end of their minimum term, however the notification may be quite low key.

baser999

JSmithy45AD said:

I always have a little chuckle at people complaining that something "isn't fair" but only well after agreeing to a contract when it no longer suits them.

Unlike a professional footballer who signs up for megabucks for five years and then after just six months decides he wants out, refuses to train because another club wants him. He gets his way and leaves, his advisors pick up vast commissions . . Why bother with a contract? 

savergrant

baser999 said:

JSmithy45AD said:

I always have a little chuckle at people complaining that something "isn't fair" but only well after agreeing to a contract when it no longer suits them.

Unlike a professional footballer who signs up for megabucks for five years and then after just six months decides he wants out, refuses to train because another club wants him. He gets his way and leaves, his advisors pick up vast commissions . . Why bother with a contract? 

They can afford to have their wages stopped, knowing that the club has to face the reality that receiving a transfer fee for them is better than them just sitting idle for the rest of their contract.

beckysheffield

giraffe69 said:

If the only issue is forgetting then perhaps an entry in a diary or on a calendar might be helpful.

The issue is you can’t tell them a month or so before, it has to be under 30 days…. Why can’t I tell them 3 months before 

simax

beckysheffield said:

giraffe69 said:

If the only issue is forgetting then perhaps an entry in a diary or on a calendar might be helpful.

The issue is you can’t tell them a month or so before, it has to be under 30 days…. Why can’t I tell them 3 months before 

…. Because you agreed to the terms set by the network. Just set a calendar reminder on your smartphone to alert you 30 days beforehand.