On duty NHS community Nurse

1505grandad

".......I was delivering an essential service (product) to a resident on the estate."  -  suggest adding "vulnerable" before resident.

Coupon-mad

Dear Sirs,

YOUR REF: xxxxxxxx

Re the aggressive demand received from you today I would like to make you aware of a few points in order to narrow the issues, in accordance with the pre-action protocol.

Any agreed 'contract' is denied.  The exorbitantly inflated alleged debt is entirely disputed.  You won't be getting your exaggerated +£70 slice of the pie.

As your client knows, I was an on-duty NHS nurse, visiting a disabled resident at the location.  Due to their infirmity, it took time for the resident to mention/find a visitor parking permit, and in those minutes, a predatory ticketer had taken advantage.

I will rely upon the consumer protections in the Consumer Rights Act 2015 and the CPUTRs 2008 regarding your client's lack of fairness', as well as the Equality Act 2010 ('the EA') which protects people with 'protected characteristics' (including my patient I was visiting) and also protects their carers against unfair treatment by service providers.

There is further authority in the well-known appeal case of Jopson v Homeguard (Oxford - a persuasive appeal decision) where HHJ Harris found that life would be unworkable in residential estates if briefly visiting traders and services were bound by unfair (and in my case, inadequately signed) 'parking' rules, the minute they stop and go to the premises they are calling at.

I will also rely upon the DLUHC's statutory Code of Practice which was published in Feb 2022 and remains engaged/live in 2023, after your mates threw money at it to temporarily block it last year.  Bad luck; the DLUHC came back stronger and have identified your industry's "market failure".  

We all know the new statutory Code holds (in the Appeals section) that when a driver who was a genuine authorised visitor at a residential car park shows in their appeal that they were permitted to be at the site, a PCN must be cancelled.  I guess your clients are futilely holding out in the hope that those Appeals clauses will change but they won't be touched and are effectively already a creature of statute.  

Your mates with the deepest pockets in this £billion industry only challenged the clauses about the amount of money you can rinse from low-hanging fruit.  Quelle surprise. No chance with gaining any traction with that, either, according to knowledgeable consumers advising me.

Get used to it.  The days of "extorting money from motorists" are over.  

CEASE AND DESIST WITH THIS ILLEGAL HARASSMENT OF A DISABLED PERSON'S CARER.  

Contract law rubbish doesn't trump the EA.

I have raised my case with my MP who will also take it up as a complaint with the DLUHC, the DVLA and the landowner.  

Hope you are enjoying the Government's Call for Evidence?  I am using my case as evidence.

You are urged to revert to your client and tell them the above, plus I refer you to the response given in Arkell v Pressdram.

Yours faithfully,


YOUR NAME

PS: the PCN number for cancellation is xxxxxxx





  

AW

Blimey this is amazing,your wording is excellent. Thank you all so much for your help it is truly appreciated. I will update when they reply. 
Thank you

Half_way

Would my letter cover everything?been worried all day about this . Looked at the other threads and now unsure if this is the correct thing to write????? Sorry to ask for help

No, why are you sending it to Gladstones? do not send that

 Are you aware of what they (Gladstones) are, and the link between Gladstones, IPC, and the IAS?

Who sent you this clap trap?

Thank you for your email, which has been passed to me as .......... Regional Manager.

 

Whilst I appreciate it is frustrating to have received a parking ticket, the parking company have been legitimately put in place to stop issues with non-residents parking at the development, which I am sure you can appreciate would be an issue due to the development’s proximity to the town centre.

 

There are notices clearly displayed all across the development on lamp posts and walls to alert anyone driving that parking enforcement is in place on the development. Also, all residents are aware this is in place and have been given the appropriate residents and are able to obtain visitor permits.

 

I am afraid that we are unable to arrange for the ticket to be cancelled & you will need to contact PCM directly to appeal the ticket. Should you not wish to contact them, then that is your decision.

 

If you have any further queries, please do not hesitate to get in touch.

 

Kind regards,

Who sent the above, who did you complain to?

B789

Half_way said:

Would my letter cover everything?been worried all day about this . Looked at the other threads and now unsure if this is the correct thing to write????? Sorry to ask for help

No, why are you sending it to Gladstones? do not send that

 Are you aware of what they (Gladstones) are, and the link between Gladstones, IPC, and the IAS?

Who sent you this clap trap?

Thank you for your email, which has been passed to me as .......... Regional Manager.

 

Whilst I appreciate it is frustrating to have received a parking ticket, the parking company have been legitimately put in place to stop issues with non-residents parking at the development, which I am sure you can appreciate would be an issue due to the development’s proximity to the town centre.

 

There are notices clearly displayed all across the development on lamp posts and walls to alert anyone driving that parking enforcement is in place on the development. Also, all residents are aware this is in place and have been given the appropriate residents and are able to obtain visitor permits.

 

I am afraid that we are unable to arrange for the ticket to be cancelled & you will need to contact PCM directly to appeal the ticket. Should you not wish to contact them, then that is your decision.

 

If you have any further queries, please do not hesitate to get in touch.

 

Kind regards,

Who sent the above, who did you complain to?

It's to the landlords agent.

AW

Half_way said:

Would my letter cover everything?been worried all day about this . Looked at the other threads and now unsure if this is the correct thing to write????? Sorry to ask for help

No, why are you sending it to Gladstones? do not send that

 Are you aware of what they (Gladstones) are, and the link between Gladstones, IPC, and the IAS?

Who sent you this clap trap?

Thank you for your email, which has been passed to me as .......... Regional Manager.

 

Whilst I appreciate it is frustrating to have received a parking ticket, the parking company have been legitimately put in place to stop issues with non-residents parking at the development, which I am sure you can appreciate would be an issue due to the development’s proximity to the town centre.

 

There are notices clearly displayed all across the development on lamp posts and walls to alert anyone driving that parking enforcement is in place on the development. Also, all residents are aware this is in place and have been given the appropriate residents and are able to obtain visitor permits.

 

I am afraid that we are unable to arrange for the ticket to be cancelled & you will need to contact PCM directly to appeal the ticket. Should you not wish to contact them, then that is your decision.

 

If you have any further queries, please do not hesitate to get in touch.

 

Kind regards,

Who sent the above, who did you complain to?

This was from the company that owns the land, they didn't seem to care. I've sent the new reply to the parking company solicitors

Coupon-mad

AW said:

Half_way said:

Would my letter cover everything?been worried all day about this . Looked at the other threads and now unsure if this is the correct thing to write????? Sorry to ask for help

No, why are you sending it to Gladstones? do not send that

 Are you aware of what they (Gladstones) are, and the link between Gladstones, IPC, and the IAS?

Who sent you this clap trap?

Thank you for your email, which has been passed to me as .......... Regional Manager.

 

Whilst I appreciate it is frustrating to have received a parking ticket, the parking company have been legitimately put in place to stop issues with non-residents parking at the development, which I am sure you can appreciate would be an issue due to the development’s proximity to the town centre.

 

There are notices clearly displayed all across the development on lamp posts and walls to alert anyone driving that parking enforcement is in place on the development. Also, all residents are aware this is in place and have been given the appropriate residents and are able to obtain visitor permits.

 

I am afraid that we are unable to arrange for the ticket to be cancelled & you will need to contact PCM directly to appeal the ticket. Should you not wish to contact them, then that is your decision.

 

If you have any further queries, please do not hesitate to get in touch.

 

Kind regards,

Who sent the above, who did you complain to?

This was from the company that owns the land, they didn't seem to care. I've sent the new reply to the parking company solicitors

What happened next?  Got a claim?