EDF - getting out a fixed contract without penalties

SteveCooper
SteveCooper Posts: 26 Forumite
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edited 18 June 2023 at 9:07AM in Energy
Anyone moved from a fixed EDF contract onto their EDF Standard variable rate with outpaying the get out fee , is it possible to do this  ?

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Comments

  • Anyone moved from a fixed EDF contract onto their EDF Standard variable rate with outpaying the get out fee , is it possible to do this  ?

    Normally, yes  - but you need to read the terms and conditions attached to your present tariff/contract.
  • Mobtr
    Mobtr Posts: 672 Forumite
    500 Posts Second Anniversary Name Dropper
    I would say no unless you’re within 90 days of your end date. They might remove the exit fees with prices now coming down but I doubt it. It was a risk you took when fixing 
  • Mobtr said:
    I would say no unless you’re within 90 days of your end date. They might remove the exit fees with prices now coming down but I doubt it. It was a risk you took when fixing 
    Where did the 90 days come from? The previous rule was that the supplier had to notify the consumer in the period 49 to 42 days before contract end that the tariff was coming to an end. The consumer could then switch without penalty. With Faster Switching, this mandatory notification appears to have been dropped.

    There is nothing in Supply Licence Conditions about 90 days.
  • I messaged them last week with this question,  but got the expected reply. I'm likely to move from them in early July despite the £300 exit fee as it will still pay me to do so but I'm holding fire just in case they relent as was the case, I think, when the EPG came in.
  • Mobtr
    Mobtr Posts: 672 Forumite
    500 Posts Second Anniversary Name Dropper
    edited 25 October 2023 at 9:41PM
    Dolor said:
    Mobtr said:
    I would say no unless you’re within 90 days of your end date. They might remove the exit fees with prices now coming down but I doubt it. It was a risk you took when fixing 
    Where did the 90 days come from? The previous rule was that the supplier had to notify the consumer in the period 49 to 42 days before contract end that the tariff was coming to an end. The consumer could then switch without penalty. With Faster Switching, this mandatory notification appears to have been dropped.

    There is nothing in Supply Licence Conditions about 90 days.
    It’s voluntary by EDF. They allow you to change tariff within 90 days or at least they used to. Can’t get onto my sons account due to being down for maintenance to check  
  • [Deleted User]
    [Deleted User] Posts: 0 Newbie
    1,000 Posts Third Anniversary Name Dropper
    edited 25 October 2023 at 9:41PM
    Mobtr said:
    Mobtr said:
    I would say no unless you’re within 90 days of your end date. They might remove the exit fees with prices now coming down but I doubt it. It was a risk you took when fixing 
    Where did the 90 days come from? The previous rule was that the supplier had to notify the consumer in the period 49 to 42 days before contract end that the tariff was coming to an end. The consumer could then switch without penalty. With Faster Switching, this mandatory notification appears to have been dropped.

    There is nothing in Supply Licence Conditions about 90 days.
    It’s voluntary by EDF. They allow you to change tariff within 90 days or at least they used to 
    I return to my earlier comment: the OP needs to check tariff terms and conditions.
  • bristolleedsfan
    bristolleedsfan Posts: 12,600 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 25 October 2023 at 9:41PM
    Dolor said:
    Mobtr said:
    Dolor said:
    Mobtr said:
    I would say no unless you’re within 90 days of your end date. They might remove the exit fees with prices now coming down but I doubt it. It was a risk you took when fixing 
    Where did the 90 days come from? The previous rule was that the supplier had to notify the consumer in the period 49 to 42 days before contract end that the tariff was coming to an end. The consumer could then switch without penalty. With Faster Switching, this mandatory notification appears to have been dropped.

    There is nothing in Supply Licence Conditions about 90 days.
    It’s voluntary by EDF. They allow you to change tariff within 90 days or at least they used to 
    I return to my earlier comment: the OP needs to check tariff terms and conditions.
    Returning to your same earlier comment, as far as EDF are concerned normally no as opposed to normally yes.
  • michaels
    michaels Posts: 28,935 Forumite
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    I emailed them as I am on a fixed EV tariff and they have recently launched a new flexible one and they said I could switch without paying the fee - although this was the EV tariff team so perhaps they were wrong?
    I think....
  • brewerdave
    brewerdave Posts: 8,648 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Got the same answer from EDF Chat a few weeks ago - post July 1st my gas tariff will return to the (higher) fixed rate and they will not waive the £100 penalty even if I switch to EDF SVT. My breakeven point is mid November assuming similar gas usage to last 2 years, so I'll be off elsewhere if EDF don't have a change of heart (unlikely I know) .
    To those who say taking a fix was our risk - we didn't know that HMG were going to throw their cheque book at the problem -after all it was a Tory government (or was it ??)
  • CSI_Yorkshire
    CSI_Yorkshire Posts: 1,792 Forumite
    1,000 Posts Photogenic Name Dropper
    To those who say taking a fix was our risk - we didn't know that HMG were going to throw their cheque book at the problem -after all it was a Tory government (or was it ??)
    No you didn't and that's supposed to be the point of a fix.  To avoid anything, good or bad, from affecting your contract.  In the end, you got something good despite that.
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