Anyone heard of HomeEnergy?

ianG

peter1xxx said:

Has anyone any information on the above company. I am thinking of changing energy to them as on the Cheap Energy Clubs website it is £184 cheaper per annum for me.You need to look at all suppliers on the CEC website to get comparisons not what they can switch you to.

I'm also looking at them, but having had my fingers burnt on a previous Energy Club company "Extra Energy" I think, based in Birmingham? It was an awful experience where your submitted meter readings were ignored, the readings on my account were not correct and trying to change the DD was practically impossible. They threatened to send round the bailiffs and cut off my supply at the slightest suggestion of fault on their side. So I'm a bit wary of the cheap ones. Thanks.

Neil_Jones

I did attempt to switch to Home Energy as it was the cheapest electricity available for me. The gas was next to no different price wise to what I was paying before.

Could I get signed up?  Could I heck.

It wanted me to verify my email address, which is fine, then decided there was an unexpected error at the end of the form and lost everything.  I went round and round a few times and couldn't go any further, ultimately ending up with about four OTP codes.

Then I decided sod this this is obviously trying to tell me something so I signed up with Fuse instead.

poppellerant

Neil_Jones said:

I did attempt to switch to Home Energy as it was the cheapest electricity available for me. The gas was next to no different price wise to what I was paying before.

Could I get signed up?  Could I heck.

It wanted me to verify my email address, which is fine, then decided there was an unexpected error at the end of the form and lost everything.  I went round and round a few times and couldn't go any further, ultimately ending up with about four OTP codes.

Then I decided sod this this is obviously trying to tell me something so I signed up with Fuse instead.

I wonder if your browser, or one of your add-ons (such as an ad or tracking blocker) caused this? I use Firefox and sometimes need to disable Firefox's own Enhanced Tracking Protection for some websites for work properly.

Neil_Jones

I'd already turned off uBlock and it made no difference.

I did see an "application has been updated please reload the page" message (which still comes up today), and I recall I had tried to switch to Home previously on an entirely different network and browser and device, and it was absolutely adamant there were no houses/flats/whatever on my road on that occasion so we're at least slightly further forward.

First impressions and all...  I don't deny it could be me, but I've  never had a problem with the Enhanced Tracking Protection in Firefox since it was first introduced.  uBlock tends to cause more website issues in my experience.

Anyway decision's been made so...

brownbun

I was thinking of moving to Home Energy too because it appears to be about £400 a year cheaper than Octopus (we only have electricity), but now I'm a bit leery.

I talked with Octopus on X yesterday and said they were no longer competitive, and they just said, 'We are a little bit more'. 20% or hardly a little bit.

MeteredOut

brownbun said:

I was thinking of moving to Home Energy too because it appears to be about £400 a year cheaper than Octopus (we only have electricity), but now I'm a bit leery.

I talked with Octopus on X yesterday and said they were no longer competitive, and they just said, 'We are a little bit more'. 20% or hardly a little bit.

Home Energy's rates are 20% cheaper than Octopus's for you? Or is their direct debit quote 20% cheaper? They can be very different things.

QrizB

MeteredOut said:

brownbun said:

I was thinking of moving to Home Energy too because it appears to be about £400 a year cheaper than Octopus (we only have electricity), but now I'm a bit leery.
I talked with Octopus on X yesterday and said they were no longer competitive, and they just said, 'We are a little bit more'. 20% or hardly a little bit.

Home Energy's rates are 20% cheaper than Octopus's for you? Or is their direct debit quote 20% cheaper? They can be very different things.

I've just checked and Home Energy are offering me (Southern region) this as their Fair Variable Dual tariff:

• Electricity: 21.59p/kWh, 42.3p/day
• Gas: 5.48p/kWh, 29.46p/day

Compare to Octopus 12M Fixed August 2025 v6:

• Electricity: 25.52p/kWh, 41.55p/day
• Gas: 5.72p/kWh, 28.51p/day

For the Ofgem benchmark customer, Home Energy want £1475 a year, Octopus want £1603. That's 8% cheaper.
@brownbun is electricity-only, which could be 15% cheaper that Octopus if single-rate. If they have E7 they might save more (I don't know Home Energy's E7 rates).

brownbun

MeteredOut said:

brownbun said:

I was thinking of moving to Home Energy too because it appears to be about £400 a year cheaper than Octopus (we only have electricity), but now I'm a bit leery.

I talked with Octopus on X yesterday and said they were no longer competitive, and they just said, 'We are a little bit more'. 20% or hardly a little bit.

Home Energy's rates are 20% cheaper than Octopus's for you? Or is their direct debit quote 20% cheaper? They can be very different things.

QrizB said:

MeteredOut said:

brownbun said:

I was thinking of moving to Home Energy too because it appears to be about £400 a year cheaper than Octopus (we only have electricity), but now I'm a bit leery.
I talked with Octopus on X yesterday and said they were no longer competitive, and they just said, 'We are a little bit more'. 20% or hardly a little bit.

Home Energy's rates are 20% cheaper than Octopus's for you? Or is their direct debit quote 20% cheaper? They can be very different things.

I've just checked and Home Energy are offering me (Southern region) this as their Fair Variable Dual tariff:

• Electricity: 21.59p/kWh, 42.3p/day
• Gas: 5.48p/kWh, 29.46p/day

Compare to Octopus 12M Fixed August 2025 v6:

• Electricity: 25.52p/kWh, 41.55p/day
• Gas: 5.72p/kWh, 28.51p/day

For the Ofgem benchmark customer, Home Energy want £1475 a year, Octopus want £1603. That's 8% cheaper.
@brownbun is electricity-only, which could be 15% cheaper that Octopus if single-rate. If they have E7 they might save more (I don't know Home Energy's E7 rates).

Yes, thanks you two. I think it's closer to 15%, but even so, a significant amount. For some reason, I thought Octopus were really competitive.

QrizB

Deleted - moved to a more appropriate thread.

MeteredOut

QrizB said:

MeteredOut said:

brownbun said:

I was thinking of moving to Home Energy too because it appears to be about £400 a year cheaper than Octopus (we only have electricity), but now I'm a bit leery.
I talked with Octopus on X yesterday and said they were no longer competitive, and they just said, 'We are a little bit more'. 20% or hardly a little bit.

Home Energy's rates are 20% cheaper than Octopus's for you? Or is their direct debit quote 20% cheaper? They can be very different things.

I've just checked and Home Energy are offering me (Southern region) this as their Fair Variable Dual tariff:

• Electricity: 21.59p/kWh, 42.3p/day
• Gas: 5.48p/kWh, 29.46p/day

Compare to Octopus 12M Fixed August 2025 v6:

• Electricity: 25.52p/kWh, 41.55p/day
• Gas: 5.72p/kWh, 28.51p/day

For the Ofgem benchmark customer, Home Energy want £1475 a year, Octopus want £1603. That's 8% cheaper.
@brownbun is electricity-only, which could be 15% cheaper that Octopus if single-rate. If they have E7 they might save more (I don't know Home Energy's E7 rates).

Is comparing the HE variable tariff versus the Octopus fixed tariff a fair comparison? Or is Octopus variable tariff more expensive that their 12M fixed?