MSE News: Plusnet Mobile customer? You need to switch provider as it's closing down

MSE_Petar
MSE_Petar Posts: 363 MSE Staff
Part of the Furniture 10 Posts Photogenic Name Dropper
edited 23 May 2023 at 12:13PM in Mobiles
Plusnet Mobile is closing down in the "coming months", which means all of its customers need to switch provider if they want to keep using their handsets – particularly if they want the same phone number.

Read the full story:
'Plusnet Mobile customer? You need to switch provider as it's closing down – here's what you need to know'

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Comments

  • minislim
    minislim Posts: 357 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    its also stopping providing BT sport too. quite frustrating as that was the only ever so slightly cheaper way of getting it at £20 pm.
    My elderly father only watches the Moto GP so its rather expensive for one sport at £30 a month from BT direct.
    Hopefully this new TNT merger will provide a cheaper service. 
    however BT still have some ownership so i doubt it.
  • I live in Poland (I have a dual SIM phone with both a UK number and a Polish number). I take advantage of the fact that there is no extra charge for calling to the UK from Poland using my UK number. Can anyone please advise me who I should switch to so that I can call the UK from Poland without paying extra. Or am I just ignorant of the fact that you can do this with any provider?
    Many thanks in advance. 
  • iainscomputer
    iainscomputer Posts: 259 Forumite
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    Does anybody know when Plusnet is actually closing?
  • lin49
    lin49 Posts: 33 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    Anyone know anything about Smarty? Not sure which provider to go to. Just need unlimited calls and texts and low data
  • ProDave
    ProDave Posts: 3,785 Forumite
    Seventh Anniversary 1,000 Posts Name Dropper Combo Breaker
    minislim said:
    its also stopping providing BT sport too. quite frustrating as that was the only ever so slightly cheaper way of getting it at £20 pm.
    My elderly father only watches the Moto GP so its rather expensive for one sport at £30 a month from BT direct.
    Hopefully this new TNT merger will provide a cheaper service. 
    however BT still have some ownership so i doubt it.
    How much data are you wanting per month?
  • lin49
    lin49 Posts: 33 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    Not much 5 is about right
  • flaneurs_lobster
    flaneurs_lobster Posts: 5,827 Forumite
    Sixth Anniversary 1,000 Posts Photogenic Name Dropper
    edited 24 May 2023 at 10:11AM
    lin49 said:
    Anyone know anything about Smarty? Not sure which provider to go to. Just need unlimited calls and texts and low data
    This from the MSE article

    Plusnet Mobile currently piggybacks on EE's network and the firm told us it will offer users exclusive deals to switch across to EE. It wouldn't tell us the exact details of these deals, though its website says you can get 30-day EE Sims from £8 a month.

    Does anyone have more detail on these exclusive deals yet? Like how much data does that £8/mth get you?
  • lin49
    lin49 Posts: 33 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    £8 a month gets you 5gb
  • lin49 said:
    £8 a month gets you 5gb

    Which isn't a particularly good "deal".
    Far better offers elsewhere, even providers which piggyback the EE network, as Plusnet do.
  • brewerdave
    brewerdave Posts: 8,658 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    I received an email this morning with the "exclusive" EE deals - not impressed especially as we are struggling to use the mobile downstairs - think I'll be looking for an O2 reseller.
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