PCN - private car park - Highview (already at Debt Collector stage)

Secret_Squirrel1970

Coupon-mad said:

Give them your VRM.

I can do, but was holding off til checked in here.

Shows how great their systems are.....  if their ANPR systems are similar it explains why so many people end up here.

What a shambles.

B789

This is a sample SAR with the information you should have provided:

https://www.dropbox.com/s/v29cyfyuglg1ban/subject_access_request3.pdf?dl=0

Coupon-mad

Not sure if it's been said...that second sign looks like Highview?

Secret_Squirrel1970

B789 said:

This is a sample SAR with the information you should have provided:

https://www.dropbox.com/s/v29cyfyuglg1ban/subject_access_request3.pdf?dl=0

I just gave them the new (not really new I have been here almost 18 months now) address - which is where DCB finally contacted me... and asked them to erase the old address. 

I didnt use the SAR form but can do when I email them back with more info as neither of them can find me on their system with just name and address apparently.

Coupon-mad

Wait.  If this is DCB please DO NOT get a SAR.

This has already been said in several DCB Legal LBC threads last week.

Secret_Squirrel1970

Coupon-mad said:

Wait.  If this is DCB please DO NOT get a SAR.

This has already been said in several DCB Legal LBC threads last week.

okay, will leave it as is - or maybe supply veh reg...   I will try to check out DCB Ltd (and legal) threads also to find out the back-story to this..

Secret_Squirrel1970

Secret_Squirrel1970 said:

Well there is something I didnt expect - but maybe is part of some cunning ploy....

Reply back from both the DPO's - neither of them can find me on their system using Name, Address.

Both have requested car reg. reference number, date and location etc.

Surely this is a nonsense.  I physically have the letter that was sent to me, at the current address and the old address was also give in my DPO email requesting they erase it. 

I don't see that I am obliged to comply and provide further data - they clearly have my name/address (new/current) as I have the letter....   and I presume they had my old address for all the reasons already given previously).

To go back to this - curiosity more than anything....  I am basically at the waiting stage of further letters and trying various stages of Plan A.

But this, above, am curious as to a) why neither of them DBC Ltd nor Highview can find me on their system by name and address. After all, they both clearly have my name and, it is presumed both my addresses (current one and one I haven't actually been at for 18 months but which it is assumed they used).

And further - why go making it easy for them and give them the vehicle etc info...  surely my 'duty' has been fulfilled using name/address - telling them one was old and to be erased and the other the only one to be used?

[just asking - I will now get back in my box and await for further letters]   

Coupon-mad

You don't want a SAR in a DCBLegal case anyway.  As discussed several times.

Fruitcake

It's quite normal for PPCs and their agents to have a rubbish system that only allows a search by PCN number or VRM. 

Secret_Squirrel1970

Back again peeps.... 

As per Newbies Thread - I did Embark on Plan A but that got nowhere pretty much.  I haven't bothered checking back in regularly as it was all same old same old.

Today however, I arrived home from a work trip and  noted I received a different letter from different people today. (Well not really that different).

I now have a Letter of Claim from DCB Legal - rather than the usual spouting from DCBL.

I am now going to check back into Newbs thread and hunt about a bit...

   


==================

To recap - "offence" was in Feb 2023.  First I knew about it was late April and I joined here a few days later. [Reason for me finding out late is a snafu with DVLA not having updated my address - V5 despite acknowledging the fact I told them about it].

So end of April, Notice of Debt Recovery - brought unknown matter to my attention (too late to appeal/prove they are talking nonsense).

Mid May - there was a Final Reminder

Mid June  there was a Final Notice of Debt Recovery

About 5 Days ago received Notice of Intended Legal Action.

And now, today, Letter of Claim from DCB Legal (not DCBL)