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Fight on our hands - electricity £100 per week
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It’s good advice !but I would suggest if you phone get the cs person's name date and time and add that to an email, the email team aren’t always so quick to respond.Mstty said:
Phone calls do not make for a good record as advised earlier email so when they respond you have a full record of events dates and times.SkyChild said:
Oh well that's very interesting to know! I'll be mentioning that next phone callSAC2334 said:Since 2017 ( I think that was the date )suppliers are not allowed to charge two standing charges and any that are still being charged for two can get a rebate back to 20174.8kWp 12x400W Longhi 9.6 kWh battery Giv-hy 5.0 Inverter, WSW facing Essex . Aint no sunshine ☀️ Octopus gas fixed dec 24 @ 5.74 tracker again+ Octopus Intelligent Flux leccy0 -
I've never managed to get a response by email at all, only ever by phone. Regardless, the rest of my life is still falling apart just now so I still haven't done anything about this. Husband is off work next week so I might ask him if he can help on this front.0
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