Octopus Agile

tfhnota

CS if human may just be cutting and pasting from AI answers, both can be a touch random - warning you of a possible exit fee is more likely AI thinking it is looking out for you. I amused myself by asking AI how to carry two large solar panels on a motorcycle and it almost had a mental breakdown at the thought of the consequences - yes, I have too much time on my hands!

Bear in mind, if you are charging batteries off-peak and using them in the day, there is an extra cost with the efficiency of the process, circa twenty percent so 10p unit rate becomes 12p, still great compared to the flexible std rate (you should not compare it to the peak rate), same for using Agile rates.

With the "plug-in" batteries needing to be wired in but taking in 2000W in solar (four panels), seems to be a big opportunity for smaller MCS rigs to offer a downsized installation including wiring the thing into the electrical circuit, which if they fit and supply would also decrease hardware cost by the twenty percent VAT, say £2000 for all the hardware (being generous) plus labour plus MCS plus scaffolding if not a bungalow.

bob2302

So what is the rule for leaving and rejoining Agile; is it 30 days?

RavingMad

https://forums.moneysavingexpert.com/discussion/comment/82160523#Comment_82160523

Yes, 30 days

ReallyMinty

https://forums.moneysavingexpert.com/discussion/comment/82160124#Comment_82160124

I remember asking CS over email if there was an exit fee when leaving Agile and it told me there "May" be. Well no kidding, I knew that, but what I actually wanted was a definitive answer! The whole email exchange was maddening and not what I'd come to expect from the competent responses I'd had in the past.

Debsnewbudget

saturday is looking good so hold out for your washing until then 😂

My husband calls it. Agile - the tariff for people with a smelly wash basket 😂

MikeyPGT

https://forums.moneysavingexpert.com/discussion/comment/82160847#Comment_82160847

Every time they ask me how my query went I respond with a similar complaint. Oh for the good old days with UK based CS agents who could actually grasp the issue and go above and beyond in order to sort it out …

MeteredOut

https://forums.moneysavingexpert.com/discussion/comment/82162773#Comment_82162773

Not necessarily. Octopus have some growing pains, and I'm currently going through some painful exchanges with the UK based team over some wrong application of EV v House usage on my September bill (IOG charge cap, not Agile related).

MikeyPGT

https://forums.moneysavingexpert.com/discussion/comment/82162821#Comment_82162821

The UK based team weren't perfect but at least you could go off script with them. The current team either can't or won't stray far from what they are instructed to say

QrizB

I must say that once or twice I've got someone from New Zealand and they've been very helpful. Their replies generally arrived out of hours but that's not exactly surprising!

JerryW

X2R says plunge pricing tomorrow. Agileforecast says, higher than today. which is right, I wonder?