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Octopus Agile

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Comments

  • danco
    danco Posts: 418 Forumite
    Fourth Anniversary 100 Posts Name Dropper

    Always useful to know that someone else is OK. But you have an IHD, which isn't the same as the Home Mini.

    I've checked the meter (easy enough when looks on the internet for info on how to do that) and it is showing the correct time, so my major concern is alleviated. I guess the issue must be with the app

  • Netexporter
    Netexporter Posts: 2,613 Forumite
    1,000 Posts Second Anniversary Name Dropper
    https://forums.moneysavingexpert.com/discussion/comment/81941847#Comment_81941847

    I have an IHD and a Home Mini.

    I was going to suggest you check the time on the meter but I see you've already done that.

  • greenbee
    greenbee Posts: 19,025 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic

    My home mini/app is currently showing the last half hour as 14.00-14.30, but it looks like the full day graph has the correct times. Hopefully it'll all resolve itself. But I will screenshot it with the phone time to show the difference!

  • Netexporter
    Netexporter Posts: 2,613 Forumite
    1,000 Posts Second Anniversary Name Dropper

    Switching off and switching back on again cure 99.99% of IT problems.

  • debitcardmayhem
    debitcardmayhem Posts: 13,602 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    https://forums.moneysavingexpert.com/discussion/comment/81941897#Comment_81941897

    Same here with my mini

    4.8kWp 12x400W Longhi 9.6 kWh battery Giv-hy 5.0 Inverter, WSW facing Essex . Aint no sunshine ☀️ Octopus gas fixed dec 24 @ 5.74 tracker again+ Octopus Intelligent Flux leccy

    CEC Email energyclub@moneysavingexpert.com
  • danco
    danco Posts: 418 Forumite
    Fourth Anniversary 100 Posts Name Dropper

    So we know that more than one user has the same problem. Switching off and on does not cure it. Makes me wonder if someone adjusted the app to account for daylight saving, and set it the wrong way.

  • t0rt0ise
    t0rt0ise Posts: 4,662 Forumite
    Part of the Furniture 1,000 Posts Name Dropper

    Mine is wrong too.

  • debitcardmayhem
    debitcardmayhem Posts: 13,602 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic

    The android version seems ok, but the iPados one show 1 hour out on the graph, but press on one of the columns and it say 20.04 i.e. correct

    4.8kWp 12x400W Longhi 9.6 kWh battery Giv-hy 5.0 Inverter, WSW facing Essex . Aint no sunshine ☀️ Octopus gas fixed dec 24 @ 5.74 tracker again+ Octopus Intelligent Flux leccy

    CEC Email energyclub@moneysavingexpert.com
  • Somebody
    Somebody Posts: 248 Forumite
    Part of the Furniture 100 Posts Name Dropper Combo Breaker

    If you click the bar in the live view in the App it will show the correct time. The bar at the bottom is an hour out.

  • EssexHebridean
    EssexHebridean Posts: 25,861 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic

    It's still a mystery how Octopus intend to pass on the savings relating to the items being removed from electricity charging in the budget isn't it, as far as Agile customers are concerned?

    🎉 MORTGAGE FREE (First time!) 30/09/2016 🎉 And now we go again…New mortgage taken 01/09/23 🏡
    Balance as at 01/09/23 = £115,000.00 Balance as at 31/12/23 = £112,000.00
    Balance as at 31/08/24 = £105,400.00 Balance as at 31/12/24 = £102,500.00
    £100k barrier broken 1/4/25
    Balance as at 31/08/25 = £ 95,450.00. Balance as at 31/12/25 = £ 91,100.00
    SOA CALCULATOR (for DFW newbies): SOA Calculator
    she/her
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