Halifax Rewards " Not on Track".

Jami74

I paid off two different credit cards on 15th and 16th. Mine says updated on 19th and not on track. I think it usually takes a couple of days before it shows as on track. 

Zanderman

where_are_we said:

I am worried - Usual debit card payments to Skipton on 13/3/23 are not showing as being on track.

They are for me - skipton used, as usual, on two accounts.  Both tracking fine this month. Payments made 6th March, so a full week before yours. Be patient!

Not sure why people in this thread are worried - Halifax always takes days, sometimes a week or so, to update the 'on track' info. 

And the line @anna42hmr highlights above about 'money transfers' not counting has always been there in the terms. But a debit card payment, even if it's to a savings account, isn't classified as a 'money transfer'.  A debit card payment is a debit card payment. 

pfpf

Zanderman said:

where_are_we said:

I am worried - Usual debit card payments to Skipton on 13/3/23 are not showing as being on track.

Not sure why people in this thread are worried - Halifax always takes days, sometimes a week or so, to update the 'on track' info.

the main point for me as the OP is that my payment cleared on the 14th, halifax has an update on the 19th saying "£0 spend". i have never seen this.

Zanderman

pfpf said:

Zanderman said:

where_are_we said:

I am worried - Usual debit card payments to Skipton on 13/3/23 are not showing as being on track.

Not sure why people in this thread are worried - Halifax always takes days, sometimes a week or so, to update the 'on track' info.

the main point for me as the OP is that my payment cleared on the 14th, halifax has an update on the 19th saying "£0 spend". i have never seen this.

I have seen similar most months - the tracking is often very delayed.

Costabit

pfpf said:

Costabit said:

Used my Halifax Debit cards at Hargreaves Lansdown and with Vanguard.
Both of those are on track.
Didn’t use NS&I this month so can’t help there I’m afraid but am interested in this as do use NS&I regularly for the reward 

what was the date?

2nd Mar for both of the debit card transactions 

pfpf

Zanderman said:

pfpf said:

Zanderman said:

where_are_we said:

I am worried - Usual debit card payments to Skipton on 13/3/23 are not showing as being on track.

Not sure why people in this thread are worried - Halifax always takes days, sometimes a week or so, to update the 'on track' info.

the main point for me as the OP is that my payment cleared on the 14th, halifax has an update on the 19th saying "£0 spend". i have never seen this.

I have seen similar most months - the tracking is often very delayed.

i'll give it a day or two but iv'e convinced myself that theres an issue from around the 13th/14th. whether it be financial transactions or a general tracking issue, we'll see.

masonic

There's an easy solution to this problem. Don't look at the tracker. I never check it, and therefore haven't had any cause to be concerned.

GTR_King

Mine says not on track but but did the 1,500 yet but the spend £500 worked 

35har1old

GTR_King said:

Mine says not on track but but did the 1,500 yet but the spend £500 worked 

I have 3 accounts and at times the tracker does not always show the 3 accounts

Rich2808

masonic said:

There's an easy solution to this problem. Don't look at the tracker. I never check it, and therefore haven't had any cause to be concerned.

So you don't take a sneaky peak near the end of the month just in case?

Normally the tracker states the date of the last reference point - which is usually two days before - and debit card payments take a bit of time to clear What of course counts as a money transfer to another account or not - is a matter of opinion!