Bank Switching question

danny13579

Stargunner said:

SVts said:

I opened an account with the co-op beginning of February.

This morning I tried to to switch to RBS but got the message 'unable to switch as you current bank is not signed up to the switch deal'  maybe it is because it is a new account as my father switched from the co-op to NatWest last week although his co-op account is years old.

So then I try to switch to Ulster but cannot get past the find a branch menu! No matter what postcode or town name I enter I get the error no branches found. Awful website.

Are you aware that Ulster bank branches are in Ireland. When it asked me to select one during the application I entered Belfast and picked.one of those.

That reminds me, make sure you're on the Northern Ireland Ulster page and not the Ireland Ulster page. There's a link at the top right of the page to switch between them. Ulster operate (for now) in both.

dealyboy

Hi @SVts ...

SVts said:

I opened an account with the co-op beginning of February.

This morning I tried to to switch to RBS but got the message 'unable to switch as you current bank is not signed up to the switch deal'  maybe it is because it is a new account as my father switched from the co-op to NatWest last week although his co-op account is years old.

So then I try to switch to Ulster but cannot get past the find a branch menu! No matter what postcode or town name I enter I get the error no branches found. Awful website.

For Ulster Bank do a google of 'Ulster Bank branches', click on maps and pick the branch/town closest to you (so to be able to answer the question truthfully) and you'll find its postcode.

I hit the same problem living in Hitchin.

SVts

No option for a new customer via the app

SVts

I try via website. Unable to select a branch and I have tried Belfast 

rothesy

And might I remind members that the thanks button is not an ornament.

dealyboy

... and for me when you follow my advice ... 

SVts

Giving up on this just cannot get passed the branch locator page.

Anyway thanks for the help I'll make sure I'll press the thanks button.

danny13579

IanManc said:

Ulster Bank closed all its branches in Ireland on 21st April 2023.

It's only March, their branches in Ireland are still open.

Stargunner

IanManc said:

Stargunner said:

SVts said:

I opened an account with the co-op beginning of February.

This morning I tried to to switch to RBS but got the message 'unable to switch as you current bank is not signed up to the switch deal'  maybe it is because it is a new account as my father switched from the co-op to NatWest last week although his co-op account is years old.

So then I try to switch to Ulster but cannot get past the find a branch menu! No matter what postcode or town name I enter I get the error no branches found. Awful website.

Are you aware that Ulster bank branches are in Ireland. When it asked me to select one during the application
  I entered Belfast and picked.one of those.

 Are you aware that Belfast is in Northern Ireland, in the United Kingdom?

Ulster Bank closed all its branches in Ireland on 21st April 2023.

https://www.ulsterbank.ie/help-and-support/reduced-services.html#:~:text=Cessation of Branch Services&text=On 21st April 2023, all,the 31st of March 2023.

Ok I missed the word Northern out. 

If you want to be picky,  are you aware that 21st April 2023 is in the future, unlike your grammar states.

danny13579

SVts said:

Giving up on this just cannot get passed the branch locator page.

Anyway thanks for the help I'll make sure I'll press the thanks button.

I wouldn't give up so quickly on £200 free cash. Make sure you're using a browser, not the app. Do the usual stuff like clearing cookies and cache. Try a couple of different browsers. Make sure you're on the NI version of the website. Perhaps there's an issue with the website, try again tomorrow.