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No payment from OVO

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  • Davidt5000
    Davidt5000 Posts: 28 Forumite
    Second Anniversary 10 Posts Name Dropper
    kar999 said:
    This is a link to the excel spreadsheet of postcodes that are off the gas grid. I understand it was issued to energy companies to make the £200 payment.
    It would explain why I've not got anything as my postcode is omitted, probably because there is some gas at one end of it but none as you leave the village.

    https://www.xoserve.com/xoserve-search?term=Off-gas postcodes
    Exactly the case with us. 
  • Spoonie_Turtle
    Spoonie_Turtle Posts: 10,329 Forumite
    10,000 Posts Fifth Anniversary Name Dropper
    RG2015 said:
    Thanks @Spoonie_Turtle,

    This is an excellent link and I see why E.ON Next are not paying me.

    My postcode (although the area extends well beyond the actual postcode), has the following stats.

    Mains gas 34.4%
    Heating oil 27.1%
    Tank or bottled gas 13.5%
    Two or more types of central heating 12.5%
    Electric central heating 7.3%
    All other types 5.2%


    If your postcode is off-gas then according to that tool the predominant type of heating in your census area is not electric - only 7.3% - so I don't know what would have happened there.  The tool is not a guarantee because we don't know for sure whether they're using the exact same census areas, it's more of an indication than anything more concrete.

    [Our village without gas and we got the payments automatically is in a census area where apparently 30% have mains gas - I have no idea where! - but it shows you can't be certain.]

    Assuming my data follows the map boundaries I get:

    3.7% Electric central heating

    28.4% Mains gas central heating

    4.6% tank or bottle gas central heating

    6.4% no central heating

    31.2% oil central heating

    1% wood central heating

    1% another type of central heating

    23.9% two or more types of central heating

    By that I assume I qualify with LPG? 
    If your postcode is on the XoServe list of being off-gas then in theory you should.

    … Actually I've just read your other posts because I couldn't remember your situation, and you say your postcode isn't off-gas.  So yes you should qualify when you apply, but your postcode not being off the mains gas grid is why you haven't received the automatic payment.

    Any postcodes in your census area that are fully off the mains gas grid should get the automatic payment.
  • Davidt5000
    Davidt5000 Posts: 28 Forumite
    Second Anniversary 10 Posts Name Dropper
    edited 6 March 2023 at 3:56PM
    RG2015 said:
    Thanks @Spoonie_Turtle,

    This is an excellent link and I see why E.ON Next are not paying me.

    My postcode (although the area extends well beyond the actual postcode), has the following stats.

    Mains gas 34.4%
    Heating oil 27.1%
    Tank or bottled gas 13.5%
    Two or more types of central heating 12.5%
    Electric central heating 7.3%
    All other types 5.2%


    If your postcode is off-gas then according to that tool the predominant type of heating in your census area is not electric - only 7.3% - so I don't know what would have happened there.  The tool is not a guarantee because we don't know for sure whether they're using the exact same census areas, it's more of an indication than anything more concrete.

    [Our village without gas and we got the payments automatically is in a census area where apparently 30% have mains gas - I have no idea where! - but it shows you can't be certain.]

    Assuming my data follows the map boundaries I get:

    3.7% Electric central heating

    28.4% Mains gas central heating

    4.6% tank or bottle gas central heating

    6.4% no central heating

    31.2% oil central heating

    1% wood central heating

    1% another type of central heating

    23.9% two or more types of central heating

    By that I assume I qualify with LPG? 
    If your postcode is on the XoServe list of being off-gas then in theory you should.

    … Actually I've just read your other posts because I couldn't remember your situation, and you say your postcode isn't off-gas.  So yes you should qualify when you apply, but your postcode not being off the mains gas grid is why you haven't received the automatic payment.

    Any postcodes in your census area that are fully off the mains gas grid should get the automatic payment.
    Yes, we are definitely off gas but parts of the postcode area aren't. 
  • Davidt5000
    Davidt5000 Posts: 28 Forumite
    Second Anniversary 10 Posts Name Dropper
    RG2015 said:
    Thanks @Spoonie_Turtle,

    This is an excellent link and I see why E.ON Next are not paying me.

    My postcode (although the area extends well beyond the actual postcode), has the following stats.

    Mains gas 34.4%
    Heating oil 27.1%
    Tank or bottled gas 13.5%
    Two or more types of central heating 12.5%
    Electric central heating 7.3%
    All other types 5.2%


    If your postcode is off-gas then according to that tool the predominant type of heating in your census area is not electric - only 7.3% - so I don't know what would have happened there.  The tool is not a guarantee because we don't know for sure whether they're using the exact same census areas, it's more of an indication than anything more concrete.

    [Our village without gas and we got the payments automatically is in a census area where apparently 30% have mains gas - I have no idea where! - but it shows you can't be certain.]

    Assuming my data follows the map boundaries I get:

    3.7% Electric central heating

    28.4% Mains gas central heating

    4.6% tank or bottle gas central heating

    6.4% no central heating

    31.2% oil central heating

    1% wood central heating

    1% another type of central heating

    23.9% two or more types of central heating

    By that I assume I qualify with LPG? 
    If your postcode is on the XoServe list of being off-gas then in theory you should.

    … Actually I've just read your other posts because I couldn't remember your situation, and you say your postcode isn't off-gas.  So yes you should qualify when you apply, but your postcode not being off the mains gas grid is why you haven't received the automatic payment.

    Any postcodes in your census area that are fully off the mains gas grid should get the automatic payment.
    Just being curious now. If just one single property was able to have a mains gas connection in a postcode area then that whole area would be excluded from the automatic payment? 
  • I'm glad to find other people in the same position as me, perhaps the government might sit up and take notice of us all moaning. I shall keep an eye on this chain of conversations and hope when we get results we can share them with eachother.  At least I now know there are others in the same boat 🤔
  • Spoonie_Turtle
    Spoonie_Turtle Posts: 10,329 Forumite
    10,000 Posts Fifth Anniversary Name Dropper
    RG2015 said:
    Thanks @Spoonie_Turtle,

    This is an excellent link and I see why E.ON Next are not paying me.

    My postcode (although the area extends well beyond the actual postcode), has the following stats.

    Mains gas 34.4%
    Heating oil 27.1%
    Tank or bottled gas 13.5%
    Two or more types of central heating 12.5%
    Electric central heating 7.3%
    All other types 5.2%


    If your postcode is off-gas then according to that tool the predominant type of heating in your census area is not electric - only 7.3% - so I don't know what would have happened there.  The tool is not a guarantee because we don't know for sure whether they're using the exact same census areas, it's more of an indication than anything more concrete.

    [Our village without gas and we got the payments automatically is in a census area where apparently 30% have mains gas - I have no idea where! - but it shows you can't be certain.]

    Assuming my data follows the map boundaries I get:

    3.7% Electric central heating

    28.4% Mains gas central heating

    4.6% tank or bottle gas central heating

    6.4% no central heating

    31.2% oil central heating

    1% wood central heating

    1% another type of central heating

    23.9% two or more types of central heating

    By that I assume I qualify with LPG? 
    If your postcode is on the XoServe list of being off-gas then in theory you should.

    … Actually I've just read your other posts because I couldn't remember your situation, and you say your postcode isn't off-gas.  So yes you should qualify when you apply, but your postcode not being off the mains gas grid is why you haven't received the automatic payment.

    Any postcodes in your census area that are fully off the mains gas grid should get the automatic payment.
    Just being curious now. If just one single property was able to have a mains gas connection in a postcode area then that whole area would be excluded from the automatic payment? 
    Yep, in theory.  The postcode would not be on the XoServe list which was the starting point for the list of who would get it automatically.

    It was known that the automatic payments would not cover everyone which is why there's a manual application process.
  • kar999
    kar999 Posts: 708 Forumite
    Part of the Furniture 500 Posts Name Dropper Combo Breaker
    RG2015 said:
    Thanks @Spoonie_Turtle,

    This is an excellent link and I see why E.ON Next are not paying me.

    My postcode (although the area extends well beyond the actual postcode), has the following stats.

    Mains gas 34.4%
    Heating oil 27.1%
    Tank or bottled gas 13.5%
    Two or more types of central heating 12.5%
    Electric central heating 7.3%
    All other types 5.2%


    If your postcode is off-gas then according to that tool the predominant type of heating in your census area is not electric - only 7.3% - so I don't know what would have happened there.  The tool is not a guarantee because we don't know for sure whether they're using the exact same census areas, it's more of an indication than anything more concrete.

    [Our village without gas and we got the payments automatically is in a census area where apparently 30% have mains gas - I have no idea where! - but it shows you can't be certain.]

    Assuming my data follows the map boundaries I get:

    3.7% Electric central heating

    28.4% Mains gas central heating

    4.6% tank or bottle gas central heating

    6.4% no central heating

    31.2% oil central heating

    1% wood central heating

    1% another type of central heating

    23.9% two or more types of central heating

    By that I assume I qualify with LPG? 
    If your postcode is on the XoServe list of being off-gas then in theory you should.

    … Actually I've just read your other posts because I couldn't remember your situation, and you say your postcode isn't off-gas.  So yes you should qualify when you apply, but your postcode not being off the mains gas grid is why you haven't received the automatic payment.

    Any postcodes in your census area that are fully off the mains gas grid should get the automatic payment.
    Just being curious now. If just one single property was able to have a mains gas connection in a postcode area then that whole area would be excluded from the automatic payment? 
    I would say yes. According to Royal Mail address finder for our Postcode there is only one property close enough to the edge of the village where there is gas. The rest are out of the village in the sticks, off both gas grid and main sewers etc.
    If the ball had gone in the net it would have been a goal.
    If my Auntie had been a man she'd have been my Uncle.
  • Sue444
    Sue444 Posts: 11 Forumite
    First Post
    Just looked at government website which is now open for claiming the AFP.  However, it would appear that you have to have proof that you topped up your fuel since September 2022.  We last topped up in July 2022 (we have 2000 litre tank) and were waiting until payment came through to top up again.  So now going to have to call them as we don't seem to meet the criteria here.  It does seem a bit unfair that they have put this September 2022 date in for claiming direct. If we had got the payment as we should have (i.e. via BG) the fact that we last topped up in July would not have been an issue. 
  • Thankfully we had a delivery yesterday so have the receipt but otherwise we would have been in the same position as you and unable to claim. Application now says we should hear within 6 weeks. We are definitely being penalised as friends on EDF got theirs automatically on February 22nd. Still better late than never 🙂
  • Davidt5000
    Davidt5000 Posts: 28 Forumite
    Second Anniversary 10 Posts Name Dropper
    Sue444 said:
    Just looked at government website which is now open for claiming the AFP.  However, it would appear that you have to have proof that you topped up your fuel since September 2022.  We last topped up in July 2022 (we have 2000 litre tank) and were waiting until payment came through to top up again.  So now going to have to call them as we don't seem to meet the criteria here.  It does seem a bit unfair that they have put this September 2022 date in for claiming direct. If we had got the payment as we should have (i.e. via BG) the fact that we last topped up in July would not have been an issue. 
    I suspect you won't be alone. Will be interesting to see what flexibility or otherwise there is once they start processing the applications. If thy stick rigidly to it then quite a few people will probably be caught out. 
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