yougov.finance bribe

masonic

Has anyone attempted to renew connections since the drop in the number of accounts you can add? Curious as to whether existing accounts beyond the limit can be renewed or must be removed. I've got another month left to run.

pecunianonolet

masonic said:

Has anyone attempted to renew connections since the drop in the number of accounts you can add? Curious as to whether existing accounts beyond the limit can be renewed or must be removed. I've got another month left to run.

OH and I had to renew a few (Coop, Natwest, TSB, etc.) accounts because the connection got lost with Plaid. Reconnecting was possible and the counter started again with 90 days. If you can connect different and therefore new accounts is something we haven't tried.

trix-a-belle

masonic said:

Has anyone attempted to renew connections since the drop in the number of accounts you can add? Curious as to whether existing accounts beyond the limit can be renewed or must be removed. I've got another month left to run.

As per my previous comment all my 10 were due for renewal just after the email came out, they all renewed fine and have been earning as normal since then

pecunianonolet

pecunianonolet said:

masonic said:

Has anyone attempted to renew connections since the drop in the number of accounts you can add? Curious as to whether existing accounts beyond the limit can be renewed or must be removed. I've got another month left to run.

OH and I had to renew a few (Coop, Natwest, TSB, etc.) accounts because the connection got lost with Plaid. Reconnecting was possible and the counter started again with 90 days. If you can connect different and therefore new accounts is something we haven't tried.

Just after writing the above Coop Bank expired again, the 3rd time within around 6 weeks. The first time Plaid had issues with renewing Coop and only after the 4th, 5th or even 6th (can't remember exactly) attempt renewing worked. The second time (connection lost on 28th October) it didn't work at all for around 2 days and easily failed 10 attempts. The account was deleted and added again on the 30th October and that worked first time round, this was in the morning of the 30th October. The email announcing a change was received on the 30th October at noon.

Now, again several attempts to renew this afternoon without success and now in the evening I tried to delete and add again as that worked fine before and that failed now with the below message.



9 accounts are still connected with various expiry dates due to previous connection losses. I sent Yougov support an email explaining the situation as it is unfair as they said you can keep earning from 10 accounts once connected by renewing. However, if Plaid keeps having issues making renewing impossible and the only way working is to delete and share the same account again this should not exclude me now from having 10 accounts connected.

Imho, they should allow anyone who joined (was invited) before the announcement to add and remove accounts as they wish because it is not my fault that their partner Plaid can't provide a reliable service. 

Let's see what they say.

Never had any such issues with True Layer on the previous Yougov Finance platform. 

--> If you experience technical issues to renew your account, DO NOT DELETE and try to reconnect as this may remove your account permanently not allowing you to add again.  

Middle_of_the_Road

pecunianonolet said:

pecunianonolet said:

masonic said:

Has anyone attempted to renew connections since the drop in the number of accounts you can add? Curious as to whether existing accounts beyond the limit can be renewed or must be removed. I've got another month left to run.

OH and I had to renew a few (Coop, Natwest, TSB, etc.) accounts because the connection got lost with Plaid. Reconnecting was possible and the counter started again with 90 days. If you can connect different and therefore new accounts is something we haven't tried.

Just after writing the above Coop Bank expired again, the 3rd time within around 6 weeks. The first time Plaid had issues with renewing Coop and only after the 4th, 5th or even 6th (can't remember exactly) attempt renewing worked. The second time (connection lost on 28th October) it didn't work at all for around 2 days and easily failed 10 attempts. The account was deleted and added again on the 30th October and that worked first time round, this was in the morning of the 30th October. The email announcing a change was received on the 30th October at noon.

Now, again several attempts to renew this afternoon without success and now in the evening I tried to delete and add again as that worked fine before and that failed now with the below message.



9 accounts are still connected with various expiry dates due to previous connection losses. I sent Yougov support an email explaining the situation as it is unfair as they said you can keep earning from 10 accounts once connected by renewing. However, if Plaid keeps having issues making renewing impossible and the only way working is to delete and share the same account again this should not exclude me now from having 10 accounts connected.

Imho, they should allow anyone who joined (was invited) before the announcement to add and remove accounts as they wish because it is not my fault that their partner Plaid can't provide a reliable service. 

Let's see what they say.

Never had any such issues with True Layer on the previous Yougov Finance platform. 

--> If you experience technical issues to renew your account, DO NOT DELETE and try to reconnect as this may remove your account permanently not allowing you to add again.  

Had the same issue today. Not sure why my accounts needed renewing yet. Of the 10 accounts, one of the two NatWest accounts failed to renew and unable to add it again.

flaneurs_lobster

Connection losses (if they occur) - are they notified by email? Should I be checking the things regularly?

pecunianonolet

flaneurs_lobster said:

Connection losses (if they occur) - are they notified by email? Should I be checking the things regularly?

Yes, notified by email prompting you to reconsent. 

bioboybill

They seem a bit slower than normal paying out. I requested a payout on Saturday. I knew I wouldn't get it until Monday, but I usually get it within a couple of hours. Nothing yet.

fonesaver

bioboybill said:

They seem a bit slower than normal paying out. I requested a payout on Saturday. I knew I wouldn't get it until Monday, but I usually get it within a couple of hours. Nothing yet.

Same with me, requested Sat but nothing yet.

trix-a-belle

flaneurs_lobster said:

Connection losses (if they occur) - are they notified by email? Should I be checking the things regularly?

not always, TSB is my problem child connection & I now check periodically when i'm online as early ish on in this revised system it disconnected and I wasn't aware for a couple of days until I happened to be answering a survey & looked at my account record.