yougov.finance bribe

flaneurs_lobster

Zaul22 said:

Now when you reconsent, instead of just doing it like the old system did, you have to actually go into the app and confirm again. All the QR codes are still opening in the browser instead of the apps, making it a big chore. 

Just in case, if your banking apps are in a Secure Folder (Samsung) or another Android equivalent, and your camera app isn't, then scanning the code won't open the app - copy the camera app to the secure area.

Zaul22

No it's not Samsung. Starling/Monzo work cos they only have an app. I have tried holding down the link and looking for an 'open in app' option but there never is one. 

bioboybill

Do they reply to emails? I contacted them yesterday to ask where my payment was, and all I got was an automated response an hour later to say that they received my query. They used to be so good at paying out, but what's the point of you don't get paid and they don't have any support? Their FAQs cover everything but getting paid!

Leew89

bioboybill said:

Do they reply to emails? I contacted them yesterday to ask where my payment was, and all I got was an automated response an hour later to say that they received my query. They used to be so good at paying out, but what's the point of you don't get paid and they don't have any support? Their FAQs cover everything but getting paid!

I sent an e-mail earlier in the year (admittedly a general enquiry rather than a missing payment one) and it took about two months to get a response! I'd forgotten about it until it dropped into my inbox.

bioboybill

Chrisv said:

fonesaver said:

bioboybill said:

They seem a bit slower than normal paying out. I requested a payout on Saturday. I knew I wouldn't get it until Monday, but I usually get it within a couple of hours. Nothing yet.

Same with me, requested Sat but nothing yet.

I cashed out Tuesday 26/11, still no sign of payment. Has anyone received a payment in the last week, thanks. 

@Chrisv did you get your money? I'm still waiting, and there seems to be nothing you can do to speed things up.

Chrisv

bioboybill said:

Chrisv said:

fonesaver said:

bioboybill said:

They seem a bit slower than normal paying out. I requested a payout on Saturday. I knew I wouldn't get it until Monday, but I usually get it within a couple of hours. Nothing yet.

Same with me, requested Sat but nothing yet.

I cashed out Tuesday 26/11, still no sign of payment. Has anyone received a payment in the last week, thanks. 

@Chrisv did you get your money? I'm still waiting, and there seems to be nothing you can do to speed things up.

Nope, still nothing - I've messaged twice now, but as you say just automated response. I'll update if I hear anything.

Chrisv

@bioboybill

Email rec'd this morning, not a lot further forward, but an acknowledgement at least.

fonesaver

Chrisv said:

@bioboybill

Email rec'd this morning, not a lot further forward, but an acknowledgement at least.

I have just phoned their London office and am awaiting a callback. We shall see.

Rawrzy

pecunianonolet said:

pecunianonolet said:

masonic said:

Has anyone attempted to renew connections since the drop in the number of accounts you can add? Curious as to whether existing accounts beyond the limit can be renewed or must be removed. I've got another month left to run.

OH and I had to renew a few (Coop, Natwest, TSB, etc.) accounts because the connection got lost with Plaid. Reconnecting was possible and the counter started again with 90 days. If you can connect different and therefore new accounts is something we haven't tried.

Just after writing the above Coop Bank expired again, the 3rd time within around 6 weeks. The first time Plaid had issues with renewing Coop and only after the 4th, 5th or even 6th (can't remember exactly) attempt renewing worked. The second time (connection lost on 28th October) it didn't work at all for around 2 days and easily failed 10 attempts. The account was deleted and added again on the 30th October and that worked first time round, this was in the morning of the 30th October. The email announcing a change was received on the 30th October at noon.

Now, again several attempts to renew this afternoon without success and now in the evening I tried to delete and add again as that worked fine before and that failed now with the below message.



9 accounts are still connected with various expiry dates due to previous connection losses. I sent Yougov support an email explaining the situation as it is unfair as they said you can keep earning from 10 accounts once connected by renewing. However, if Plaid keeps having issues making renewing impossible and the only way working is to delete and share the same account again this should not exclude me now from having 10 accounts connected.

Imho, they should allow anyone who joined (was invited) before the announcement to add and remove accounts as they wish because it is not my fault that their partner Plaid can't provide a reliable service. 

Let's see what they say.

Never had any such issues with True Layer on the previous Yougov Finance platform. 

--> If you experience technical issues to renew your account, DO NOT DELETE and try to reconnect as this may remove your account permanently not allowing you to add again.  

I've also had the same issue with Co-op. It randomly "disconnected" last month well before the 90 days and I've not been able to renew. Tried multiple times across numerous days. Seems like it just doesn't work with coop anymore. Which means I'm also down to 9. I haven't removed it yet out of fear of not being able to re-add.

MikeJXE

So ditch the co-op

I don’t have it in my10 so not aware of the issue