MSE News: £200 Alternative Fuel Payment to be paid 'in the New Year'

rlsmith111

So... Applied on 9th March. Called the helpline last week as hadn't heard anything and it had been 6 weeks. Was told it was because there were some bank holidays so the local authorities are playing catch up & to call again if I hadn't heard anything by the end of this week. Still heard nothing so just called again to be told that there is a backlog and they can't give me an update, I have to wait for the local authority to respond and there is no point in me calling again to get an update! Glad I'm not relying on the money to get more fuel in this unseasonal weather we appear to be having & I hope others that who may be in desperate need of the money don't get the same response.

mandarin6

Lots of others are having the same problems if you read through some of the other posts on the board. My thread on Receipts from 1 JUNE  shows the problems I encountered.