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Spectos/Royal Mail Monitoring and Posting Panel

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  • CRISPIANNE3
    CRISPIANNE3 Posts: 1,476 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    I was due to start the unaddressed mail survey today but nothing shown in my account. I did email them and they advised this would appear today and latest pm. However nothing shown as yet. I was wondering if anyone else had an issue starting this survey today. 
  • I haven't received my first posting pack yet but when I officially start, will I be expected to be 'on call' 6 days a week? With Kantar you could plan your weeks ahead and note posting requirements in the calendar.

    They send out the posting packs about 2 weeks in advance, and you can also see in the app when you need to post next.
    Thanks. Will wait until I receive mine smile
  • HonestJohn
    HonestJohn Posts: 1,197 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    I was due to start the unaddressed mail survey today but nothing shown in my account. I did email them and they advised this would appear today and latest pm. However nothing shown as yet. I was wondering if anyone else had an issue starting this survey today. 
    I have the same issue. Just have to wait. I guess.
    Learn from yesterday, live for today, hope for tomorrow. The important thing is not to stop questioning. Albert Einstein
  • NBLondon
    NBLondon Posts: 5,700 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    I was due to start the unaddressed mail survey today but nothing shown in my account. I did email them and they advised this would appear today and latest pm. However nothing shown as yet. I was wondering if anyone else had an issue starting this survey today. 
    I have the same issue. Just have to wait. I guess.
    Ditto.  CD has appeared OK but not UA.   Since no post today - I'm not worried.
    I need to think of something new here...
  • NBLondon
    NBLondon Posts: 5,700 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Oi - Spectos - stop nagging!

    This is the second time that the app has sent me a notification at 1645 on a bundle posting day to say they haven't had a notification of posting.  That would be because I haven't posted it yet....   The last collection at my local box is 1730, so if I finish work at 1700 and go to post the bundle at 1706 that's not a problem.
    I need to think of something new here...
  • silvercar
    silvercar Posts: 49,591 Ambassador
    Part of the Furniture 10,000 Posts Academoney Grad Name Dropper
    NBLondon said:
    Oi - Spectos - stop nagging!

    This is the second time that the app has sent me a notification at 1645 on a bundle posting day to say they haven't had a notification of posting.  That would be because I haven't posted it yet....   The last collection at my local box is 1730, so if I finish work at 1700 and go to post the bundle at 1706 that's not a problem.
    I've also had a notification. If they bothered to look at the tickets, they would see I reported on Friday that I hadn't received the bundle.
    I'm a Forum Ambassador on the housing, mortgages & student money saving boards. I volunteer to help get your forum questions answered and keep the forum running smoothly. Forum Ambassadors are not moderators and don't read every post. If you spot an illegal or inappropriate post then please report it to forumteam@moneysavingexpert.com (it's not part of my role to deal with this). Any views are mine and not the official line of MoneySavingExpert.com.
  • fluffig
    fluffig Posts: 447 Forumite
    Part of the Furniture 100 Posts Name Dropper Combo Breaker
    I was due to start the unaddressed mail survey today but nothing shown in my account. I did email them and they advised this would appear today and latest pm. However nothing shown as yet. I was wondering if anyone else had an issue starting this survey today. 
    I have access to mine, but it shows as already been filled in for today with a different number than I received … I have emailed them.
  • Graceglow
    Graceglow Posts: 220 Forumite
    Sixth Anniversary 100 Posts Name Dropper
    NBLondon said:
    I was due to start the unaddressed mail survey today but nothing shown in my account. I did email them and they advised this would appear today and latest pm. However nothing shown as yet. I was wondering if anyone else had an issue starting this survey today. 
    I have the same issue. Just have to wait. I guess.
    Ditto.  CD has appeared OK but not UA.   Since no post today - I'm not worried.
    I’ve got the unaddressed survey showing in the APP from this morning but it’s not working properly! I’ve emailed about it.
  • Graceglow
    Graceglow Posts: 220 Forumite
    Sixth Anniversary 100 Posts Name Dropper
    fluffig said:
    I was due to start the unaddressed mail survey today but nothing shown in my account. I did email them and they advised this would appear today and latest pm. However nothing shown as yet. I was wondering if anyone else had an issue starting this survey today. 
    I have access to mine, but it shows as already been filled in for today with a different number than I received … I have emailed them.
    Yes, same for me. It seems to have copied across the number I entered in the CDM survey. I’ve emailed them also.
  • MikeyPGT
    MikeyPGT Posts: 535 Forumite
    500 Posts Third Anniversary Photogenic Name Dropper
    edited 27 March 2023 at 7:21PM
    LADY_A said:
    How long is it after registering and completing the quizzes I can expect to hear anything else , such as posting schedule etc
    Just wondering if I need to do anything else other than completing the quizzes .
    If not how long is it usually before you get allocated  
    It's a bit of an odd system isn't it - I did exactly the same as you and then began to panic that I'd done something wrong as there was no acknowledgement of completion of the quizes or any change to the app ...
    Debt Free Wannabe by 1 December 2027

    Satisfied customer of Octopus Agile - past savings on average 33% of standard tarrif

    Deep seated hatred of Scottish Power and all who sail in her - would love to see Ofgem grow a pair and actually do something about it.
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