Spectos/Royal Mail Monitoring and Posting Panel

Saetana

Why on earth do they want the cardboard packaging back?  Surely its far cheaper to replace it than have it posted back to them?  Any cardboard packaging I receive goes straight into recycling, and I assume most people do the same.  I thought the bag was in case we wanted to return the book to them, rather than keeping it or donating it to charity?

aardvaak

I have completed all 3 quizzes and after entering the answers that have been practised with kantar all 3 say Oops something wrong.

Can someone please advise what should be said?

silvercar

aardvaak said:

I have completed all 3 quizzes and after entering the answers that have been practised with kantar all 3 say Oops something wrong.

Can someone please advise what should be said?

Go through them again, they tell you which questions you have wrong so you just change the wrong answers.

pinkladyvenus

LADY_A said:

Had my welcome letter informing me of how to register but the icode keeps coming up as invalid.
Anyone else had this problem ?

I had this problem and found out it was because I was not using a capital letter for my first name (I typed my whole name in lowercase) where it asks for your full name.

Gail333

bdark2755 said:

Gail333 said:

bdark2755 said:

Received my first book today, nothing exciting! It was in a cardboard wallet type thing.

However it wasn’t until after I’d removed the stamps and put the cardboard packaging into recycling that I noticed on the back of the letter it says to post it back to them. Whoops, I’m sure they don’t want it back now 😂 
They say to write FREEPOST SPECTOS on it and post it back. Does anyone do this?

I have received three books so far but none of them have included a request to post them back, unless I've just missed it! 

It was the cardboard packaging they wanted back, it said I could keep the book or charity shop it.
I’ll be doing the latter 

Oh I see. I wonder why they wanted that back! All mine have arrived in jiffy bags but I will keep an eye open for any arriving in cardboard now!

All those I received went to charity shops too. I'm still keeping my fingers crossed for a good horror book 🤣

Gail333

Can someone please advise me? I'm starting the correct delivery survey tomorrow but I'm not clear on whether I'm supposed to include items from Spectos. I have completed this survey once before and I did include them but I don't know for sure if I'm supposed to.

HonestJohn

Gail333 said:

Can someone please advise me? I'm starting the correct delivery survey tomorrow but I'm not clear on whether I'm supposed to include items from Spectos. I have completed this survey once before and I did include them but I don't know for sure if I'm supposed to.

You do not include any survey mail whether from Spectos, Kantar or other panellists. It is all detailed in the app as you enter the results. They tell you what to do. It is a very useful reminder.

silvercar

Gail333 said:

bdark2755 said:

Gail333 said:

bdark2755 said:

Received my first book today, nothing exciting! It was in a cardboard wallet type thing.

However it wasn’t until after I’d removed the stamps and put the cardboard packaging into recycling that I noticed on the back of the letter it says to post it back to them. Whoops, I’m sure they don’t want it back now 😂 
They say to write FREEPOST SPECTOS on it and post it back. Does anyone do this?

I have received three books so far but none of them have included a request to post them back, unless I've just missed it! 

It was the cardboard packaging they wanted back, it said I could keep the book or charity shop it.
I’ll be doing the latter 

Oh I see. I wonder why they wanted that back! All mine have arrived in jiffy bags but I will keep an eye open for any arriving in cardboard now!

All those I received went to charity shops too. I'm still keeping my fingers crossed for a good horror book 🤣

Interesting. I have a box but I threw away the instructions. The box has clearly been taped a few times. However, to send it back I would need to tape it all up again to keep it closed and take it to the post office. Surely if I hand it in marked "freepost spectos" it will be a give away that the posting sack I have with me is part of a survey??

HonestJohn

bdark2755 said:

Received my first book today, nothing exciting! It was in a cardboard wallet type thing.

However it wasn’t until after I’d removed the stamps and put the cardboard packaging into recycling that I noticed on the back of the letter it says to post it back to them. Whoops, I’m sure they don’t want it back now 😂 
They say to write FREEPOST SPECTOS on it and post it back. Does anyone do this?

You have read it wrong. 
They are suggesting that if you want to return the book then you use the original packaging to do so. They do not want the packaging on its own.

Saetana

HonestJohn said:

bdark2755 said:

Received my first book today, nothing exciting! It was in a cardboard wallet type thing.

However it wasn’t until after I’d removed the stamps and put the cardboard packaging into recycling that I noticed on the back of the letter it says to post it back to them. Whoops, I’m sure they don’t want it back now 😂 
They say to write FREEPOST SPECTOS on it and post it back. Does anyone do this?

You have read it wrong. 
They are suggesting that if you want to return the book then you use the original packaging to do so. They do not want the packaging on its own.

That is what I thought - this was spelt out in one of the regular emails they send us.