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Spectos/Royal Mail Monitoring and Posting Panel

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  • Chocmonster7
    Chocmonster7 Posts: 2,637 Forumite
    Part of the Furniture 1,000 Posts
    I updated the app this morning, it worked and let me log an incoming pack but took ages to do it.

    Have just received this email from them:

    'We are aware of an issue with the app after you have completed the update.

    Our IT team are on the case and it will be resolved as soon as possible.

    We will send an email once the issue has been resolved.

    Please continue to post as normal and note down the time and date you have completed this. You can then update the app when the issue has been resolved with your data. 

    Thank you for your patience.'

  • Moll
    Moll Posts: 454 Forumite
    Part of the Furniture 100 Posts
    Gail333 said:
    Gail333 said:
    I'm just wondering if anyone else is experiencing this because I can't be the only one!

    1) I have been on the active panel consistently since October 22,  fifteen months solid with no resting period (not complaining though)

    2) I have not received any bundles to post for about three months but I receive a high volume of test letters and parcels (at least five times a week, often three parcels in one day)

    3) I'm always getting invites for the UA mail survey to the point where as soon as one finishes, I'm straight on to the next. I actually cannot even remember when I wasn't doing one! 

    I'm definitely not complaining and am not going to contact them because I'm happy to continue but I'm sure the above isn't normal!

    Anyone else in the same position please?

    Yes, exactly the same for me. Only reason I can think is that I live in a fairly rural area and there are not many other participants around here.

    Would be nice to have a bit of a break , but about to cash in another £25 soon, which will be £250 since the start, so not complaining either.
    Thank you for your reply, I'm so glad that I'm not the only one!

    It may be because you are in a rural area but I'm in Central London so I can't think of any explanation as I would have thought that there would be plenty of panelists.

    I think that I've had about £250 too, it's brilliant as I'm always shopping on Amazon.

    The stamps though, I don't have a clue what to do with them as I never need to send letters or parcels and I have a ridiculous amount now 🤣🤣
    i m just the opposite i m probably the only one on here that does it for the stamps as i write to a lot of people , im always running out of stamps and dont use amazon very often 
  • Moll
    Moll Posts: 454 Forumite
    Part of the Furniture 100 Posts
    gt94sss2 said:
    I upgraded to version 1.7 of the Android app today - sadly I can't seem to login properly as a result!

    Is it working for others?
    Ive had the same issue, sent a ticket in , and they answered and said they knew there was a problem with the Ap and theyll let me know when its fixed
  • madflower
    madflower Posts: 110 Forumite
    Part of the Furniture 100 Posts Name Dropper Combo Breaker
    Moll said:
    Gail333 said:
    Gail333 said:
    I'm just wondering if anyone else is experiencing this because I can't be the only one!

    1) I have been on the active panel consistently since October 22,  fifteen months solid with no resting period (not complaining though)

    2) I have not received any bundles to post for about three months but I receive a high volume of test letters and parcels (at least five times a week, often three parcels in one day)

    3) I'm always getting invites for the UA mail survey to the point where as soon as one finishes, I'm straight on to the next. I actually cannot even remember when I wasn't doing one! 

    I'm definitely not complaining and am not going to contact them because I'm happy to continue but I'm sure the above isn't normal!

    Anyone else in the same position please?

    Yes, exactly the same for me. Only reason I can think is that I live in a fairly rural area and there are not many other participants around here.

    Would be nice to have a bit of a break , but about to cash in another £25 soon, which will be £250 since the start, so not complaining either.
    Thank you for your reply, I'm so glad that I'm not the only one!

    It may be because you are in a rural area but I'm in Central London so I can't think of any explanation as I would have thought that there would be plenty of panelists.

    I think that I've had about £250 too, it's brilliant as I'm always shopping on Amazon.

    The stamps though, I don't have a clue what to do with them as I never need to send letters or parcels and I have a ridiculous amount now 🤣🤣
    i m just the opposite i m probably the only one on here that does it for the stamps as i write to a lot of people , im always running out of stamps and dont use amazon very often 
    Me too regarding doing it for the stamps but I usually use them as part payment on parcels.
  • Saetana
    Saetana Posts: 1,548 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Gail333 said:
    Gail333 said:
    I'm just wondering if anyone else is experiencing this because I can't be the only one!

    1) I have been on the active panel consistently since October 22,  fifteen months solid with no resting period (not complaining though)

    2) I have not received any bundles to post for about three months but I receive a high volume of test letters and parcels (at least five times a week, often three parcels in one day)

    3) I'm always getting invites for the UA mail survey to the point where as soon as one finishes, I'm straight on to the next. I actually cannot even remember when I wasn't doing one! 

    I'm definitely not complaining and am not going to contact them because I'm happy to continue but I'm sure the above isn't normal!

    Anyone else in the same position please?

    Yes, exactly the same for me. Only reason I can think is that I live in a fairly rural area and there are not many other participants around here.

    Would be nice to have a bit of a break , but about to cash in another £25 soon, which will be £250 since the start, so not complaining either.
    Thank you for your reply, I'm so glad that I'm not the only one!

    It may be because you are in a rural area but I'm in Central London so I can't think of any explanation as I would have thought that there would be plenty of panelists.

    I think that I've had about £250 too, it's brilliant as I'm always shopping on Amazon.

    The stamps though, I don't have a clue what to do with them as I never need to send letters or parcels and I have a ridiculous amount now 🤣🤣

    I put stamps in Christmas and birthday cards - given how expensive they are now, people really appreciate them.
    2020 Wins:
  • elsien
    elsien Posts: 35,998 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    I’ve had an email today about the app:


    We are aware of an issue with the app after you have completed the update.

    Our IT team are on the case and it will be resolved as soon as possible.

    We will send an email once the issue has been resolved.

    Please continue to post as normal and note down the time and date you have completed this. You can then update the app when the issue has been resolved with your data. 
    All shall be well, and all shall be well, and all manner of things shall be well.

    Pedant alert - it's could have, not could of.
  • HonestJohn
    HonestJohn Posts: 1,193 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    edited 10 January 2024 at 8:47PM
    elsien said:
    I’ve had an email today about the app:


    We are aware of an issue with the app after you have completed the update.

    Our IT team are on the case and it will be resolved as soon as possible.

    We will send an email once the issue has been resolved.

    Please continue to post as normal and note down the time and date you have completed this. You can then update the app when the issue has been resolved with your data. 
    Already posted above
    Learn from yesterday, live for today, hope for tomorrow. The important thing is not to stop questioning. Albert Einstein
  • MABLE
    MABLE Posts: 4,236 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Graceglow said:
    NBLondon said:
    Gail333 said:
    The stamps though, I don't have a clue what to do with them as I never need to send a letters or parcels and I have a ridiculous amount now 🤣🤣
    I got rid of my excess Large 1st by selling them to this dealer:  https://www.philatelink.co.uk/buying--stamps-prices-4-w.asp  (scroll down halfway to see the price list)    Better than just leaving them in a drawer if you will never use them.
    I sell the reward stamps on eBay. After factoring in the fees, my last batch sold for about 55% of the face value. There is always demand for them.
    I keep them all knowing they will continue to increase in value.
  • Gail333
    Gail333 Posts: 53 Forumite
    Second Anniversary 10 Posts
    NBLondon said:
    Gail333 said:
    The stamps though, I don't have a clue what to do with them as I never need to send letters or parcels and I have a ridiculous amount now 🤣🤣
    I got rid of my excess Large 1st by selling them to this dealer:  https://www.philatelink.co.uk/buying--stamps-prices-4-w.asp  (scroll down halfway to see the price list)    Better than just leaving them in a drawer if you will never use them.
    Thank you for this! I will have a look! I had no idea that there was somewhere online that buys stamps. I had considered Facebook marketplace but then it occurred to me that I would have to give an explanation to a potential buyer why I have so many as I would not want them to think that they were either fake or stolen as no "normal" person would have so many stamps but then I would be revealing my identity so I dismissed that idea.

    I won't ever use them and yes you are right, this would be much better than sitting in a drawer which is exactly where they are now 😂


  • Gail333 said:
    NBLondon said:
    Gail333 said:
    The stamps though, I don't have a clue what to do with them as I never need to send letters or parcels and I have a ridiculous amount now 🤣🤣
    I got rid of my excess Large 1st by selling them to this dealer:  https://www.philatelink.co.uk/buying--stamps-prices-4-w.asp  (scroll down halfway to see the price list)    Better than just leaving them in a drawer if you will never use them.
    Thank you for this! I will have a look! I had no idea that there was somewhere online that buys stamps. I had considered Facebook marketplace but then it occurred to me that I would have to give an explanation to a potential buyer why I have so many as I would not want them to think that they were either fake or stolen as no "normal" person would have so many stamps but then I would be revealing my identity so I dismissed that idea.

    I won't ever use them and yes you are right, this would be much better than sitting in a drawer which is exactly where they are now 😂


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