Spectos/Royal Mail Monitoring and Posting Panel

HonestJohn

Grace80 said:

HonestJohn said:

fluffig said:

4 envelopes full of various other envelopes and tasks received this morning, but my app ( iOS 1.3.0) is no longer working for me  it’s showing a page of computer code and then zero points with no access to menus …
I am wondering if they have got something offline their end. Am I alone? Do any of you also now have a non working app?

I can't login in on Android. Was okay this morning.

I had same problem on iPhone about 1 hour ago. I switched my phone off/on & now the App is working fine, showing correct pts etc.

Surprisingly that worked. The app has a habit of logging me out regularly these days.

XDA

millie said:

Misslayed said:

XDA said:

I think Spectos might have ran out of RFID’s! 

Just received a bundle to post next week and none of the envelopes seem to have RFID’s inside as they look and feel like there’s only a sheet of paper inside. 

Me too, three to post 09/01, not one RFID

I have three to post on one day too mine have got  RFIDs in them. There is only one paper band around them to scan, so I am presuming they all go in the postbox together

Yes the schedule inside the big envelope should say 3 to post on 09/01.

fluffig

HonestJohn said:

Grace80 said:

HonestJohn said:

fluffig said:

4 envelopes full of various other envelopes and tasks received this morning, but my app ( iOS 1.3.0) is no longer working for me  it’s showing a page of computer code and then zero points with no access to menus …
I am wondering if they have got something offline their end. Am I alone? Do any of you also now have a non working app?

I can't login in on Android. Was okay this morning.

I had same problem on iPhone about 1 hour ago. I switched my phone off/on & now the App is working fine, showing correct pts etc.

Surprisingly that worked. The app has a habit of logging me out regularly these days.

I tried that last night before posting, but it still didn’t work then for me.  However app is working for me this morning so I am sat here keying things into it now. All is good again.

Saetana

I also have three items to post on the same day this week - and mine do have trackers in them.  Never had more than one item to post on the same day from them before, convenient at least as only need to log once.

elsien

I messaged them to suggest that when you log received post,  it tells you first class/95p for example like Kantar do, rather than just the monetary value because I have no clue off the top of my head what stamps cost.
They replied to say thank you for my suggestion but there is always a don’t know option. Can’t help but feel they've missed the point slightly.

HonestJohn

elsien said:

I messaged them to suggest that when you log received post,  it tells you first class/95p for example like Kantar do, rather than just the monetary value because I have no clue off the top of my head what stamps cost.
They replied to say thank you for my suggestion but there is always a don’t know option. Can’t help but feel they've missed the point slightly.

This was in an email dated 1/12/22

"Quick tips

When you report a test letter, and you need to add the postage, but there are only stamps, please select “I don’t know / not indicated”. Please use “Other” only if there is another postage shown on the envelope than those proposed. "

NBLondon

Hooray - my December positing pack (with stamps and Christmas packs) finally arrived on Dec 30th.  So items planned for 19th Dec go out (like lots of others) on 9th Jan.    Then on Dec 31st - a bundle to go out today (3rd Jan) which will be on time for a change.  No sign of the October/November stamps - damaged envelope or not.

And then a pop-up telling me I haven't logged the arrival of a bundle... Checked the number and that's because I haven't had that one and nothing to tell me whether it's another December one or second week of Jan...

I reckon I need a new diary to keep track of when they actually go out

HonestJohn

NBLondon said:

Hooray - my December positing pack (with stamps and Christmas packs) finally arrived on Dec 30th.  So items planned for 19th Dec go out (like lots of others) on 9th Jan.    Then on Dec 31st - a bundle to go out today (3rd Jan) which will be on time for a change.  No sign of the October/November stamps - damaged envelope or not.

And then a pop-up telling me I haven't logged the arrival of a bundle... Checked the number and that's because I haven't had that one and nothing to tell me whether it's another December one or second week of Jan...

I reckon I need a new diary to keep track of when they actually go out

I had the same as you but also one for last week. So that one is probably on it's way to you.

jaybee

I haven't had any stamps yet for December yet. 
This week I have three items to post (on time) but I have apparently not received some which should have been posted already. I know it's a generic note but I hate getting these messages because I always deal with everything as soon as it arrives. Maybe today's post will bring something - if I get any delivery that is.

gt94sss2

I have a bundle to post today on time - but have been receiving reminders that I haven't posted it since Sunday!

I wonder when they will start paying the 10p for returning RFIDs