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Spectos/Royal Mail Monitoring and Posting Panel

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  • CRISPIANNE3
    CRISPIANNE3 Posts: 1,476 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    My UA survey finished two weeks ago and as yet no sign of my 300 points and message still showing unread.

    I have been advised my first bundle will be sent and to be posted out on the 17 July. I can only assume I am now on the live panel. If this is the case when would I receive my  Presentation pack and stamps?


  • Graceglow
    Graceglow Posts: 220 Forumite
    Sixth Anniversary 100 Posts Name Dropper
    Received email yesterday with information about the CDM survey which I am currently participating in. They advised updating the app to version 1.5.2. This isn’t available in the IOS App Store yet!
    Have any Android users been able to update? 
  • NBLondon
    NBLondon Posts: 5,698 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    My UA survey finished two weeks ago and as yet no sign of my 300 points and message still showing unread.

    I have been advised my first bundle will be sent and to be posted out on the 17 July. I can only assume I am now on the live panel. If this is the case when would I receive my  Presentation pack and stamps?


    On previous performance it could be third week of July or it could be 3 months later  B)

    Graceglow said:
    Received email yesterday with information about the CDM survey which I am currently participating in. They advised updating the app to version 1.5.2. This isn’t available in the IOS App Store yet!
    Have any Android users been able to update? 
    Not showing in Play Store yet
    I need to think of something new here...
  • CRISPIANNE3
    CRISPIANNE3 Posts: 1,476 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    Now I am even more confused. My understanding was you only got invited for the CDM or UA whilst you are resting. However I have just received an email advising me to take part in the next UA survey starting 10 July for 5 weeks. However I am due to received my bundle in time to send out on the 17 July. Perhaps as previously thought I am not on the live panel. Any help appreciated. Many thanks
  • HonestJohn
    HonestJohn Posts: 1,192 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Now I am even more confused. My understanding was you only got invited for the CDM or UA whilst you are resting. However I have just received an email advising me to take part in the next UA survey starting 10 July for 5 weeks. However I am due to received my bundle in time to send out on the 17 July. Perhaps as previously thought I am not on the live panel. Any help appreciated. Many thanks
    That was the original intention. They quoted only surveys to be done in the resting period. Now you seem to get them any time. Don't worry about everything. Just go with the flow.
    Learn from yesterday, live for today, hope for tomorrow. The important thing is not to stop questioning. Albert Einstein
  • Lulibella12
    Lulibella12 Posts: 15 Forumite
    Second Anniversary 10 Posts Name Dropper
    Graceglow said:
    Received email yesterday with information about the CDM survey which I am currently participating in. They advised updating the app to version 1.5.2. This isn’t available in the IOS App Store yet!
    Have any Android users been able to update? 
    I’ve checked on iPad and Android phone and the latest version available is still 1.5.1.
  • Got my end of session stamps and presentation pack today (migratory birds).
    Northern Ireland club member No 382 :j
  • Hollie_
    Hollie_ Posts: 105 Forumite
    Ninth Anniversary 100 Posts Combo Breaker

    Received this reply today regarding the missing points for the UA mail survey. Although, I’m missing 2x survey points and they’ve only mentioned my second window. 
  • Februarycat
    Februarycat Posts: 1,386 Forumite
    Part of the Furniture 1,000 Posts Photogenic Combo Breaker
    “We hope you are enjoying your rest period and look forward to welcoming you back onto our live Mailagents panel in due course.
    We would like to offer you an opportunity to earn some additional reward points during your rest period and help Royal Mail to improve its services by posting some test items for us for a short period of time.”

    I am due to post 2 bundles next week on Monday and Tuesday. I have only received the Tuesday bundle. Has anybody else had this happen to them?


    Yes same for me except I received the Monday bundle but not the Tuesday one. Thought it might come today but not arrived. 
  • cazzzie987
    cazzzie987 Posts: 204 Forumite
    Part of the Furniture 100 Posts Name Dropper Combo Breaker
    I joined in March and have never once received a posting pack. I received two months of stamps in May (so not three months) then I received a month's worth this weekend gone (no presentation set).

    I received only one letter and I have done one unaddressed survey for 300 points (Kantar used to give £5 a time), this is much less. 

    They never reply to my tickets, so I am a bit confused what is going on. 
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