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Spectos/Royal Mail Monitoring and Posting Panel

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  • fluffig
    fluffig Posts: 447 Forumite
    Part of the Furniture 100 Posts Name Dropper Combo Breaker
    I have completed. the latest UA survey and yet again the 300 points still not  credited to my account. I completed this survey over a week ago. 
    I was one of those who had this happen recently and Spectos made it very clear in their reply to me at the time that the points for unaddressed mail survey credit automatically as soon as they close the survey. There is no waiting for them to credit at a later date as with Kantar.

    So, if you filled in every entry, I would contact them and ask about the points.
  • Chocmonster7
    Chocmonster7 Posts: 2,637 Forumite
    Part of the Furniture 1,000 Posts
    I have completed. the latest UA survey and yet again the 300 points still not  credited to my account. I completed this survey over a week ago. 

    Now on checking the app I have been advised to expect a bundle and says  needs to be sent on a date in July. However I have never been advised I am on the live panel. Does this mean I am starting on the live panel?

    I'm exactly the same as you! No points for surveys and suddenly the app is telling me to expect stuff to post on 17th July.
  • silvercar
    silvercar Posts: 49,516 Ambassador
    Part of the Furniture 10,000 Posts Academoney Grad Name Dropper
    I have an unaddressed survey and an addressed survey (or whatever it is called) both completed recently. No points awarded. Even more annoying is that if I had the correct points I would have another £25 voucher before "resting". Tickets raised but unanswered.
    I'm a Forum Ambassador on the housing, mortgages & student money saving boards. I volunteer to help get your forum questions answered and keep the forum running smoothly. Forum Ambassadors are not moderators and don't read every post. If you spot an illegal or inappropriate post then please report it to forumteam@moneysavingexpert.com (it's not part of my role to deal with this). Any views are mine and not the official line of MoneySavingExpert.com.
  • HonestJohn
    HonestJohn Posts: 1,191 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    silvercar said:
    I have an unaddressed survey and an addressed survey (or whatever it is called) both completed recently. No points awarded. Even more annoying is that if I had the correct points I would have another £25 voucher before "resting". Tickets raised but unanswered.
    All of my CA surveys have paid out as soon as I completed the last day. My UA have taken over a week but both paid.
    Learn from yesterday, live for today, hope for tomorrow. The important thing is not to stop questioning. Albert Einstein
  • piker57
    piker57 Posts: 95 Forumite
    Fifth Anniversary 10 Posts Name Dropper
    MikeyPGT said:
    I'm excited - apparently I have to send a bundle on 18 July - first mailing I'll have done since signing up in March!  
    I have a similar message. Apparently I'm due to receive a parcel & have to start posting 17th July. I hope they noted my holiday notification & don't attempt to deliver the parcel before the 8th.
  • NBLondon
    NBLondon Posts: 5,698 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    silvercar said:
    Gigantic parcel arrived today. Posting date is 2 weeks time. Given that I am meant to be resting according to Spectos, I don't want this cluttering up my house. I've been to the PO and posted it already. See what Spectos make of that!

    Yep – even though I’m supposed to be resting – my penultimate bundle is a mailbag. My final bundle is yet another set to go to Jersey.
    fluffig said:
    I have completed. the latest UA survey and yet again the 300 points still not  credited to my account. I completed this survey over a week ago. 
    I was one of those who had this happen recently and Spectos made it very clear in their reply to me at the time that the points for unaddressed mail survey credit automatically as soon as they close the survey. There is no waiting for them to credit at a later date as with Kantar.

    So, if you filled in every entry, I would contact them and ask about the points.
    My UA was supposed to complete last week, disappeared before I could enter Saturday and no points. I’ve had a ticket in since Monday.  

    I hope they get these sorted soon...
    I need to think of something new here...
  • silvercar
    silvercar Posts: 49,516 Ambassador
    Part of the Furniture 10,000 Posts Academoney Grad Name Dropper
    2 outstanding tickets for missing survey points would get me over the 2500 mark, otherwise I am going to have to wait until my rest period ends. Very annoying.


    I'm a Forum Ambassador on the housing, mortgages & student money saving boards. I volunteer to help get your forum questions answered and keep the forum running smoothly. Forum Ambassadors are not moderators and don't read every post. If you spot an illegal or inappropriate post then please report it to forumteam@moneysavingexpert.com (it's not part of my role to deal with this). Any views are mine and not the official line of MoneySavingExpert.com.
  • beanielou
    beanielou Posts: 95,393 Ambassador
    Part of the Furniture 10,000 Posts Academoney Grad Mortgage-free Glee!
    silvercar said:
    2 outstanding tickets for missing survey points would get me over the 2500 mark, otherwise I am going to have to wait until my rest period ends. Very annoying.


    That is a pain.
    I am a Forum Ambassador and I support the Forum Team on Mortgage Free Wannabe & Local Money Saving Scotland & Disability Money Matters. If you need any help on those boards, do let me know.Please note that Ambassadors are not moderators. Any post you spot in breach of the Forum Rules should be reported via the report button , or by emailing forumteam@moneysavingexpert.com. All views are my own & not the official line of Money Saving Expert.

    Lou~ Debt free Wanabe No 55 DF 03/14.**Credit card debt free 30/06/10~** MFW. Finally mortgage free O2/ 2021****
    "A large income is the best recipe for happiness I ever heard of" Jane Austen in Mansfield Park.

    ***Fall down seven times,stand up eight*** ~~Japanese proverb.
    ***Keep plodding*** Out of debt, out of danger. ***Be the difference.***
    One debt remaining. Home improvement loan.
  • LADY_A
    LADY_A Posts: 206 Forumite
    Part of the Furniture 100 Posts Photogenic Combo Breaker
    edited 1 July 2023 at 10:58AM
    June stamps have just arrived this morning 
  • aninymoose
    aninymoose Posts: 163 Forumite
    Part of the Furniture 100 Posts
    “We hope you are enjoying your rest period and look forward to welcoming you back onto our live Mailagents panel in due course.
    We would like to offer you an opportunity to earn some additional reward points during your rest period and help Royal Mail to improve its services by posting some test items for us for a short period of time.”

    I am due to post 2 bundles next week on Monday and Tuesday. I have only received the Tuesday bundle. Has anybody else had this happen to them?


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