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Spectos/Royal Mail Monitoring and Posting Panel

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  • beanielou
    beanielou Posts: 95,392 Ambassador
    Part of the Furniture 10,000 Posts Academoney Grad Mortgage-free Glee!
    I have NB but it took about 3 weeks to get an answer. 
    I am a Forum Ambassador and I support the Forum Team on Mortgage Free Wannabe & Local Money Saving Scotland & Disability Money Matters. If you need any help on those boards, do let me know.Please note that Ambassadors are not moderators. Any post you spot in breach of the Forum Rules should be reported via the report button , or by emailing forumteam@moneysavingexpert.com. All views are my own & not the official line of Money Saving Expert.

    Lou~ Debt free Wanabe No 55 DF 03/14.**Credit card debt free 30/06/10~** MFW. Finally mortgage free O2/ 2021****
    "A large income is the best recipe for happiness I ever heard of" Jane Austen in Mansfield Park.

    ***Fall down seven times,stand up eight*** ~~Japanese proverb.
    ***Keep plodding*** Out of debt, out of danger. ***Be the difference.***
    One debt remaining. Home improvement loan.
  • julest105
    julest105 Posts: 26 Forumite
    Fourth Anniversary 10 Posts Name Dropper
    I noticed today the unaddressed survey has disappeared despite me filling it in everyday for 3 weeks, I haven't had any points awarded.
  • bdark2755
    bdark2755 Posts: 110 Forumite
    Ninth Anniversary 100 Posts Combo Breaker
    julest105 said:
    I noticed today the unaddressed survey has disappeared despite me filling it in everyday for 3 weeks, I haven't had any points awarded.
    Same here, but I’ve been award 2 x 50 points for ‘passed quiz’
    How many points do we get for the unaddressed survey?
  • HonestJohn
    HonestJohn Posts: 1,191 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    bdark2755 said:
    julest105 said:
    I noticed today the unaddressed survey has disappeared despite me filling it in everyday for 3 weeks, I haven't had any points awarded.
    Same here, but I’ve been award 2 x 50 points for ‘passed quiz’
    How many points do we get for the unaddressed survey?
    UA and CD are 300 pts each
    Got 3*50 pts for passing 'skill' tests?
    This months stamps arrived today
    Learn from yesterday, live for today, hope for tomorrow. The important thing is not to stop questioning. Albert Einstein
  • themadvix
    themadvix Posts: 8,683 Forumite
    Part of the Furniture 1,000 Posts Mortgage-free Glee! Photogenic
    I was on the CDM survey that finished on Saturday and have already been credited my points (which is a vast improvement on Kantar, albeit for less value). 
    Mortgage free 16/06/2023! £132,500 cleared in 11 years, 3 months and 7 days

    'Now is no time to think of what you do not have. Think of what you can do with what there is.' Ernest Hemingway


  • bdark2755
    bdark2755 Posts: 110 Forumite
    Ninth Anniversary 100 Posts Combo Breaker
    bdark2755 said:
    julest105 said:
    I noticed today the unaddressed survey has disappeared despite me filling it in everyday for 3 weeks, I haven't had any points awarded.
    Same here, but I’ve been award 2 x 50 points for ‘passed quiz’
    How many points do we get for the unaddressed survey?
    UA and CD are 300 pts each
    Got 3*50 pts for passing 'skill' tests?
    This months stamps arrived today
    Thanks 
    I certainly haven’t redone any quizzes so no idea why they’ve rewarded me with an extra 100 points. Very strange. 
  • MikeyPGT
    MikeyPGT Posts: 535 Forumite
    500 Posts Third Anniversary Photogenic Name Dropper
    themadvix said:
    I was on the CDM survey that finished on Saturday and have already been credited my points (which is a vast improvement on Kantar, albeit for less value). 
    I have my points for that and also for returning my transponder - apparently a month before I received it!
    Debt Free Wannabe by 1 December 2027

    Satisfied customer of Octopus Agile - past savings on average 33% of standard tarrif

    Deep seated hatred of Scottish Power and all who sail in her - would love to see Ofgem grow a pair and actually do something about it.
  • millie
    millie Posts: 1,532 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    NBLondon said:
    NBLondon said:
    Locky said:
    I activated my Spectos account in February and did a CDM survey from the end of February to early March. I had an email in March about doing a UM survey but that didn’t happen and since then I’ve heard nothing from them! Is anyone else the same? 🤷🏼‍♀️
    Since joining back in January I have been invited to do the correctly delivered survey and the unaddressed one. However the UM survey did not happen and when queried they said it was to do with a it glitch. However this week I have been invited to do the CDM survey. 

    According to the app have booked in for the next two weeks for the CDM survey. 
    I've had CDM OK.  I've twice been invited to UM, twice accepted and it never appeared on the app.  Sent a query the second time no answer after 4 days...
    I got my answer about UM - I've got the IT glitch as well.

    I've been e-mailing my queries (easier to type on a keyboard than a phone)  and they don't seem to synchronise as tickets in the app.   Anybody used the app to raise a query and got an answer?
    I have too 17 days and still waiting
  • NBLondon
    NBLondon Posts: 5,698 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    bdark2755 said:
    julest105 said:
    I noticed today the unaddressed survey has disappeared despite me filling it in everyday for 3 weeks, I haven't had any points awarded.
    Same here, but I’ve been award 2 x 50 points for ‘passed quiz’
    How many points do we get for the unaddressed survey?
    UA and CD are 300 pts each
    Got 3*50 pts for passing 'skill' tests?
    This months stamps arrived today
    I just looked at my points history and I have those too - for skilld2d, skillcds and skilttm.    I'm guessing that d2d is Door 2 Door (normal deliveries) cds is Correctly Delivered Survey but ttm?    I certainly haven't retaken the tests since signing up last year,
    I need to think of something new here...
  • Graceglow
    Graceglow Posts: 220 Forumite
    Sixth Anniversary 100 Posts Name Dropper
    julest105 said:
    I noticed today the unaddressed survey has disappeared despite me filling it in everyday for 3 weeks, I haven't had any points awarded.
    The same has happened to me! We should be credited with 300 pts. The points were added straightaway after I completed the CDM survey.
    I’m going to leave it a couple of days before contacting them. It’s probably another of those annoying glitches with the App!
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