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Barclays Blue Rewards

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  • soulsaver
    soulsaver Posts: 6,079 Forumite
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    edited 17 October 2022 at 12:27PM
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    Anyone else had an email from Barclays saying they haven't paid in their £800 to qualify for rewards when they have? Oct 3rd mine was paid in - first time since reactivating Blue Rewards for the RD svr. 
    Is it per calendar month?
  • RG2015
    RG2015 Posts: 5,929 Forumite
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    soulsaver said:
    Anyone else had an email Barclays saying they haven't paid in their £800 to qualify for rewards when they have? Oct 3rd mine was paid in - first time since reactivating Blue Rewards for the RD svr. 
    Is it per calendar month?
    Yes, I got this email. I am new to Barclays and opened The Barclays Bank Account on 7 Oct with £1 and paid in my £800 on 10 Oct.

    I wonder if the £800 needs to be paid in after registering for Blue Rewards?
  • k_man
    k_man Posts: 1,636 Forumite
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    soulsaver said:
    Anyone else had an email from Barclays saying they haven't paid in their £800 to qualify for rewards when they have? Oct 3rd mine was paid in - first time since reactivating Blue Rewards for the RD svr. 
    Is it per calendar month?
    Not just me then!
    I have an open Chat with them, awaiting a response.
    But if everyone, or even just newly activated, got that email, seemingly in error, then they may be quite busy!
  • k_man
    k_man Posts: 1,636 Forumite
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    RG2015 said:
    soulsaver said:
    Anyone else had an email Barclays saying they haven't paid in their £800 to qualify for rewards when they have? Oct 3rd mine was paid in - first time since reactivating Blue Rewards for the RD svr. 
    Is it per calendar month?
    Yes, I got this email. I am new to Barclays and opened The Barclays Bank Account on 7 Oct with £1 and paid in my £800 on 10 Oct.

    I wonder if the £800 needs to be paid in after registering for Blue Rewards?
    I paid money into the RD saver, via the current account, so was definitely after Blue Rewards was enabled
  • FishInGlass
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    soulsaver said:
    Anyone else had an email from Barclays saying they haven't paid in their £800 to qualify for rewards when they have? Oct 3rd mine was paid in - first time since reactivating Blue Rewards for the RD svr. 
    Is it per calendar month?
    Me too despite have paid in over £800 in 3 separate occasions between the 10th and 13th October to fund my Rainy Day saver account.

  • NotWhereIWantToBe
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    I am battling with this email too. If I click on Your Reward Details as the email suggests my bank account is greyed out and can't be selected.
    I have registered for Blue Rewards, successfully applied for the rainy day savings account and sent over £3000 to it via the current account. I can't get hold of anyone to sort it out , and registering for online banking is pretty much impossible.
    User name should now read NowWhereIWantToBe  

    Amount overpaid so far £8298 (2022)

    Overpayment ready to add to funds when fixed deal runs out July 2027 £19236

    Mortgage end date when taken out : July 2050
    Mortgage current end date : January 2047

    MFW #83 Overpayments for 2024
    Jan £409 Feb £286 March £244 April £296 May £205 June £200

    Daily interest £3.51
    Percentage owned 46.4%
  • k_man
    k_man Posts: 1,636 Forumite
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    edited 17 October 2022 at 12:57PM
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    Chat support suspect it is in error, but advised I contact the Blue Rewards team via telephone.

    I don't have the will to do that just now! But will do if they cancel my Blue Rewards, or follow up again (unless it is the expected retraction/ apology)
  • Steve_xx
    Steve_xx Posts: 6,976 Forumite
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    edited 17 October 2022 at 1:23PM
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    I've received an email from Barclays today, as follows:

    "You're currently a member of Barclays Blue Rewards, but you're earning less in monthly rewards than your £5 monthly membership fee.

    We don't want you to keep paying for Barclays Blue Rewards if you're not benefitting.

    What happens next

    If you're still earning less than the fee in monthly rewards in two months from the date of this email, we'll cancel your membership."

    I pay in the appropriate amount each month, and I've a couple of DD mandates that pay out each month. Therefore I pay £5 a month account fee and I earn the £5 back in rewards.

    Has anyone else received a similar message from Barclays? 
  • fabsaver
    fabsaver Posts: 1,290 Forumite
    Name Dropper First Post First Anniversary
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    soulsaver said:
    Anyone else had an email from Barclays saying they haven't paid in their £800 to qualify for rewards when they have? Oct 3rd mine was paid in - first time since reactivating Blue Rewards for the RD svr. 
    Is it per calendar month?
    Yes I've had the email today. I re-joined Blue Rewards on the 1st of October and subsequently paid in £5,000 to fund the Rainy Day Saver.

    I'm not sure if it is an error or because they use different dates other than calendar month for working it out. I have paid in another £800 today to be sure.
  • NotWhereIWantToBe
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    I've just spoken to Barclays as I had another issue that needed resolving, he said it is an automated email and the system won't have caught up yet. He assured me the correct account is linked, and the pay in requirement is calendar monthly.
    User name should now read NowWhereIWantToBe  

    Amount overpaid so far £8298 (2022)

    Overpayment ready to add to funds when fixed deal runs out July 2027 £19236

    Mortgage end date when taken out : July 2050
    Mortgage current end date : January 2047

    MFW #83 Overpayments for 2024
    Jan £409 Feb £286 March £244 April £296 May £205 June £200

    Daily interest £3.51
    Percentage owned 46.4%
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