Gas usage mega increase

rjmiller

EssexHebridean said:

This is brilliant news - and thank you for coming back and keeping us informed! 

The pointers from users on here has been a big help.

As a side issue, while of course I'll be happy to be re-billed a real ongoing frustration is how averse the supplier has been in wanting to actually help. 

k_man

rjmiller said:

EssexHebridean said:

This is brilliant news - and thank you for coming back and keeping us informed! 

The pointers from users on here has been a big help.

As a side issue, while of course I'll be happy to be re-billed a real ongoing frustration is how averse the supplier has been in wanting to actually help. 

I think if you see the number of threads where users assume their meter is faulty, as their usage cannot be that high, but is due to actual usage, it is likely the suppliers get a lot of customers claiming that they must have a faulty meter.

A situation like yours, is actually quite rare, so your persistence and diligence has finally paid off 👍