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So will Octopus keep to their word and start communicating with customers today?

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Comments

  • MWT
    MWT Posts: 10,391 Forumite
    10,000 Posts Fifth Anniversary Name Dropper
    MWT said:

    Was hoping Octopus might drop the night rate a bit more.
    They have priced for different markets, EDF is better for those who use above the Ofgem 'typical' night use (42%), Octopus is better for those who use less than 42% at night.


    True, but it's not exactly easy to move supplier at the moment to fit in with the right market.
    Agreed, but there will be many people happy to be with each of them based on their circumstances, and given that Octopus has favoured the 'less than 42%' group for some time, hopefully the others had moved a while ago as this isn't a new position for them.

  • vienly
    vienly Posts: 248 Forumite
    Part of the Furniture 100 Posts Name Dropper Combo Breaker
    Are we supposed to receive emails even if we are on Octopus Fixed tariffs such as Go or Intelligent?
  • vienly said:
    Are we supposed to receive emails even if we are on Octopus Fixed tariffs such as Go or Intelligent?
    Later.  They're doing Flexible first.
  • MWT
    MWT Posts: 10,391 Forumite
    10,000 Posts Fifth Anniversary Name Dropper
    vienly said:
    Are we supposed to receive emails even if we are on Octopus Fixed tariffs such as Go or Intelligent?
    Not just yet but hopefully in the next week.


  • kazwookie
    kazwookie Posts: 14,341 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    I had an email, yesterday I think
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    Diabetic UK 1 million steps July 2024 to complete by end Sept 2024. 1,001,066/ 1,000,000 (20.09.24 all done)
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    Diabetic UK 1 million steps July 2025 to complete by end Sept 2025. 1,006,489 / 1,000,000 (10.09.25 all done)
    Breast Cancer Now 100 miles 1st October 2025 82/100
    Sun, Sea
  • vienly said:
    Are we supposed to receive emails even if we are on Octopus Fixed tariffs such as Go or Intelligent?
    I am on Go, and expect to be one of the last to be notified as I expect no change as I am already below October 1 rates. 
  • MWT
    MWT Posts: 10,391 Forumite
    10,000 Posts Fifth Anniversary Name Dropper
    vienly said:
    Are we supposed to receive emails even if we are on Octopus Fixed tariffs such as Go or Intelligent?
    I am on Go, and expect to be one of the last to be notified as I expect no change as I am already below October 1 rates. 
    I suspect Tracker and Agile will be the last...

  • Spoonie_Turtle
    Spoonie_Turtle Posts: 10,553 Forumite
    10,000 Posts Sixth Anniversary Name Dropper
    edited 18 September 2022 at 5:15PM
    MWT said:
    vienly said:
    Are we supposed to receive emails even if we are on Octopus Fixed tariffs such as Go or Intelligent?
    I am on Go, and expect to be one of the last to be notified as I expect no change as I am already below October 1 rates. 
    I suspect Tracker and Agile will be the last...

    Yep, even though we have the least certainty - but most likely in large part because they are the most complicated tariffs to sort out, and likely some of the fewest customers on them?

    [I imagine probably most of us on those tariffs may be in at least slightly better financial positions than many on flexible, though, to have either been able to take the risk of paying moderately above the SVT for longer (at the v2/v3 caps) or take the much higher risk (July then August caps) - or with Agile's original cap, it's basically at the EPG anyway.]
  • jimroy
    jimroy Posts: 151 Forumite
    Ninth Anniversary 100 Posts Name Dropper
    I've just had an email from them today subject titled "Important: Energy prices from October, and what they mean for you."

    The key points I got from it were: "
    From October 1, your unit rates will match, and your standing charges will be 4% cheaper than the Energy Price Guarantee rates. You don't need to do anything – this will be handled automatically." 

    And: "
    There's a personalised breakdown attached of the increase, including an outline of what prices would be without the guarantee."

    "We'll automatically reduce your October payment by £67 as part of the Energy Bill Support Scheme."

    "We'll always offer the best fixed prices we can to our existing customers,but in the current market, those prices are well above the new capped price. With this in mind, we're not currently offering standard fixed term tariffs – they simply don't make much sense right now."
  • MWT
    MWT Posts: 10,391 Forumite
    10,000 Posts Fifth Anniversary Name Dropper
    jimroy said:
    I've just had an email from them today subject titled "Important: Energy prices from October, and what they mean for you."
    ...

    Which tariff are you on at the moment?
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