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So will Octopus keep to their word and start communicating with customers today?

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Comments

  • bristolleedsfan
    bristolleedsfan Posts: 12,675 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 22 September 2022 at 5:05PM
    They describe DD unit rates as in line with energy cap - 

    https://octopus.energy/blog/how-the-energy-price-guarantee-works/


  • bristolleedsfan
    bristolleedsfan Posts: 12,675 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 22 September 2022 at 5:07PM
    Rates when no DD has been set up

  • Thanks for posting those tables but my new rates from October are different to those.
    I am Eastern region and at the moment pay by debit card on receipt of bill.
    My new rates according to the email from Octopus are:
    Electric Unit        35.757
    Standing Charge 42.66
    Gas Unit              10.476
    Standing Charge 32.167

    I'm not quite understanding this at the moment.
  • [Deleted User]
    [Deleted User] Posts: 0 Newbie
    1,000 Posts Third Anniversary Name Dropper
    edited 22 September 2022 at 5:59PM
    LindsayT said:
    Thanks for posting those tables but my new rates from October are different to those.
    I am Eastern region and at the moment pay by debit card on receipt of bill.
    My new rates according to the email from Octopus are:
    Electric Unit        35.757
    Standing Charge 42.66
    Gas Unit              10.476
    Standing Charge 32.167

    I'm not quite understanding this at the moment.
    Those Octopus tables are (based on the description elsewhere on the page) not actually the tariff rates that will be charged to customers.  They appear to be the source table in the background (i.e. the one that we used to go to OFGEM to find) but this time it is including VAT?

    An interesting development, but more confusing than useful I think.

    Still, your rates from the email don't match the text or the tables on that page.
  • QrizB
    QrizB Posts: 19,712 Forumite
    10,000 Posts Fourth Anniversary Photogenic Name Dropper
    edited 29 December 2022 at 6:45PM
    Those Octopus tables are (based on the description elsewhere on the page) not actually the tariff rates that will be charged to customers.  They appear to be the source table in the background (i.e. the one that we used to go to OFGEM to find) but this time it is including VAT?
    An interesting development, but more confusing than useful I think.
    Agreed; in particular they don't give the split E7 rates, which would be useful to several forumites.
    N. Hampshire, he/him. Octopus Intelligent Go elec & Tracker gas / Vodafone BB / iD mobile. Ripple Kirk Hill Coop member.
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  • Ally_E.
    Ally_E. Posts: 396 Forumite
    Part of the Furniture 100 Posts Name Dropper Combo Breaker
    edited 22 September 2022 at 7:02PM
    If I pay £1 through DD and the rest with credit card, would I still benefit from DD discount? I'm trying to earn avios points (thanks to another forumite who suggested this!).
  • bristolleedsfan
    bristolleedsfan Posts: 12,675 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 22 September 2022 at 6:55PM
    Ally_E. said:
    If I pay £1 through DD and the rest with credit card, would I still benefit from DD discount? I'm trying to earn avios points (thanks for another forumite who suggested this!).
    Direct Debit just has to be set up, minimum DD amount is £1 per month.....


  • "You're free to set your DD amount or have a variable amount – but if you really don't want to set one up, you still get a great price"
  • bristolleedsfan
    bristolleedsfan Posts: 12,675 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 22 September 2022 at 8:07PM
    LindsayT said:
    Thanks for posting those tables but my new rates from October are different to those.
    I am Eastern region and at the moment pay by debit card on receipt of bill.
    My new rates according to the email from Octopus are:
    Electric Unit        35.757
    Standing Charge 42.66
    Gas Unit              10.476
    Standing Charge 32.167

    I'm not quite understanding this at the moment.
    DD rates very slightly lower E kWh rates, very slightly higher G kWh rates than MSE show for Eastern and East Midlands as examples which led me to believe tables of KWh rates were flexible rates from 1 October. ( Non DD rates are  Energy Price Guarantee rates not including Octo further reductions)
  • Spoonie_Turtle
    Spoonie_Turtle Posts: 10,552 Forumite
    10,000 Posts Sixth Anniversary Name Dropper
    edited 22 September 2022 at 8:15PM
    LindsayT said:
    Thanks for posting those tables but my new rates from October are different to those.
    I am Eastern region and at the moment pay by debit card on receipt of bill.
    My new rates according to the email from Octopus are:
    Electric Unit        35.757
    Standing Charge 42.66
    Gas Unit              10.476
    Standing Charge 32.167

    I'm not quite understanding this at the moment.
    DD rates very slightly lower E kWh rates, very slightly higher G kWh rates than MSE show for Eastern and East Midlands as examples which led me to believe tables of KWh rates were flexible rates from 1 October. ( Non DD rates are  Energy Price Guarantee rates not including Octo further reductions)
    By 'further reductions' do you mean the 4% discount on standing charge? 
    Based on this: "Octopus Energy’s customers will be paying 44.71p per day for electricity and 26.84p per day for gas from 1 October" from https://octopus.energy/press/octopus-takes-stand-against-standing-charges-with-40m-package/ both those tables are pre-4% discount. 

    (If they administer it like they did the Loyal Octopus discount, it will show as a discount on the bill rather than in the published tariff rates.)
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