Trace debt recovery (NCP)

Hangryhiggs

Hi,

I have read the newbie section and understood as much as I can but wanted to clear a few things up.

My wife received this letter and came as a surprise as we hadn't had any previous correspondence. Upon checking the V5c logbook, the address on it was our old one (we moved a few weeks before the alleged pcn)
I have now updated the logbook.

Because the V5c wasn't updated are we now backed into a corner?

This is my first rodeo so apologies if this has been covered.

Thanks 

KeithP

Hello and welcome.

It's a debt collectors letter. The fourth post of the NEWBIES thread describes exactly how to deal with debt collectors letters, but to summarise that post - ignore them.

However. your wife does need to advise NCP of her correct address to avoid receiving a County Court Judgment without having had an opportunity to defend herself.
To do that your wife should send a Data Rectification Notice to NCP's Data Protection Officer - email address on their website - instructing them to erase the erroneous data and replace it with the correct detail. Instruct them to advise there agents, e.g. Trace, to do the same.

Le_Kirk

The e-mail address for the DPO that @KeithP wrote about is: -
dataprotection@ncp.co.uk

Hangryhiggs

KeithP said:

Hello and welcome.

It's a debt collectors letter. The fourth post of the NEWBIES thread describes exactly how to deal with debt collectors letters, but to summarise that post - ignore them.

However. your wife does need to advise NCP of her correct address to avoid receiving a County Court Judgment without having had an opportunity to defend herself.
To do that your wife should send a Data Rectification Notice to NCP's Data Protection Officer - email address on their website - instructing them to erase the erroneous date and replace it with the correct detail. Instruct them to advise there agents, e.g. Trace, to do the same.

I have sent that this morning with a utility billed attached, although I didn't instruct them to tell trace.

Coupon-mad

Because the V5c wasn't updated are we now backed into a corner?

Nope.  Very common. No paying, not even for an easy life.

Make sure both Trace and NPC are told to erase the old address.  Then ignore the drivel unless NCP try a claim. They are not very litigious.

I utterly DETEST the way that DRA scum write: 'were are here to support you' and 'we can help you' and offer a poxy 'payment plan' than wouldn't be needed if they hadn't added an extortionate seventy quid on top of an already extortionate charge, taking it to an eye-watering £170.

Hate the way the Select Committee actually swallowed the phrase 'debt resolution' and asked no questions AT ALL about adding £70 for no reason.

It's the biggest scam attached to the parking industry whose real members (parking firms) would do so much better and see PCNs paid quicker, if they scraped the DRAs and roboclaim bullyboys off their shoes. ParkingEye does pretty well without!

BTW are you in Scotland or not?

Hangryhiggs

Coupon-mad said:

Because the V5c wasn't updated are we now backed into a corner?

Nope.  Very common. No paying, not even for an easy life.

Make sure both Trace and NPC are told to erase the old address.  Then ignore the drivel unless NCP try a claim. They are not very litigious.

I utterly DETEST the way that DRA scum write: 'were are here to support you' and 'we can help you' and offer a poxy 'payment plan' than wouldn't be needed if they hadn't added an extortionate seventy quid on top of an already extortionate charge, taking it to an eye-watering £170.

Hate the way the Select Committee actually swallowed the phrase 'debt resolution' and asked no questions AT ALL about adding £70 for no reason.

It's the biggest scam attached to the parking industry whose real members (parking firms) would do so much better and see PCNs paid quicker, if they scraped the DRAs and roboclaim thugs off their shoes. ParkingEye does pretty well without!

BTW are you in Scotland or not?

Hi,

The wording really wound me up. My wife was on the verge of just paying which i stopped.

Just to clarify, do I email trace separately to erase the address? 

We live in England 

Thanks 

KeithP

Hangryhiggs said:

Coupon-mad said:

Because the V5c wasn't updated are we now backed into a corner?

Nope.  Very common. No paying, not even for an easy life.

Make sure both Trace and NPC are told to erase the old address.  Then ignore the drivel unless NCP try a claim. They are not very litigious.

I utterly DETEST the way that DRA scum write: 'were are here to support you' and 'we can help you' and offer a poxy 'payment plan' than wouldn't be needed if they hadn't added an extortionate seventy quid on top of an already extortionate charge, taking it to an eye-watering £170.

Hate the way the Select Committee actually swallowed the phrase 'debt resolution' and asked no questions AT ALL about adding £70 for no reason.

It's the biggest scam attached to the parking industry whose real members (parking firms) would do so much better and see PCNs paid quicker, if they scraped the DRAs and roboclaim thugs off their shoes. ParkingEye does pretty well without!

BTW are you in Scotland or not?

Just to clarify, do I email trace separately to erase the address? 

It really doesn't matter whether Trace know about your correct address or not.
Just continue to ignore Trace. They are powerless.

But anyway, Trace have already written to your current address. 

Hangryhiggs

KeithP said:

Hangryhiggs said:

Coupon-mad said:

Because the V5c wasn't updated are we now backed into a corner?

Nope.  Very common. No paying, not even for an easy life.

Make sure both Trace and NPC are told to erase the old address.  Then ignore the drivel unless NCP try a claim. They are not very litigious.

I utterly DETEST the way that DRA scum write: 'were are here to support you' and 'we can help you' and offer a poxy 'payment plan' than wouldn't be needed if they hadn't added an extortionate seventy quid on top of an already extortionate charge, taking it to an eye-watering £170.

Hate the way the Select Committee actually swallowed the phrase 'debt resolution' and asked no questions AT ALL about adding £70 for no reason.

It's the biggest scam attached to the parking industry whose real members (parking firms) would do so much better and see PCNs paid quicker, if they scraped the DRAs and roboclaim thugs off their shoes. ParkingEye does pretty well without!

BTW are you in Scotland or not?

Just to clarify, do I email trace separately to erase the address? 

It really doesn't matter whether Trace know about your correct address or not.
Just continue to ignore Trace. They are powerless.

Ok, don't fancy talking to them anyway.

I'll wait for NCP data protection to come back to me.

patient_dream

Hangryhiggs said:

Hi,

I have read the newbie section and understood as much as I can but wanted to clear a few things up.

My wife received this letter and came as a surprise as we hadn't had any previous correspondence. Upon checking the V5c logbook, the address on it was our old one (we moved a few weeks before the alleged pcn)
I have now updated the logbook.

Because the V5c wasn't updated are we now backed into a corner?

This is my first rodeo so apologies if this has been covered.

Thanks 

As Michael Caine once said ... "not a lot of people know this" .......

Trace are just another one of the fools who latch on to the parking scam ...but they lack any clout as they can do nothing 
Maybe they pay their staff on wild promises but ... not in this this stupid game

TRACE are simply a "try on" set up spouting rubbish

BUT ... Trace is just another BPA member who are happy for their members to send out utter trash .....

Once the BPA are culled by government this rubbish will stop

Hangryhiggs

Just a quick update, NPC data team got back to me and will delete my old address and send me all the PCN details within 4 weeks.

Do I just wait for that now?

KeithP

Hangryhiggs said:

Just a quick update, NPC data team got back to me and will delete my old address and send me all the PCN details within 4 weeks.

Do I just wait for that now?

Last Monday @Coupon-mad wrote...

... ignore the drivel unless NCP try a claim. They are not very litigious.