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EDF Smart Meter Harassment

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Comments

  • Sea_Shell
    Sea_Shell Posts: 10,242 Forumite
    Tenth Anniversary 10,000 Posts Photogenic Name Dropper
    victor2 said:
    melbury said:
    So your old meter was imperial, measuring in hundreds of cubic feet, and the new one is metric, measuring cubic metres. The new one will show 2.83 X the readings of the old one, but the kWh you are billed for won't have changed - unless you are still being billed (incorrectly) for an imperial meter.

    Looks like we've found the smoking gun, as it were.

     
    How's it going, AKA, Nutwatch? - 12 month spends to date = 3.24% of current retirement "pot" (as at end December 2025)
  • GingerTim
    GingerTim Posts: 2,785 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Sea_Shell said:
    victor2 said:
    melbury said:
    So your old meter was imperial, measuring in hundreds of cubic feet, and the new one is metric, measuring cubic metres. The new one will show 2.83 X the readings of the old one, but the kWh you are billed for won't have changed - unless you are still being billed (incorrectly) for an imperial meter.

    Looks like we've found the smoking gun, as it were.

     
    I love a happy ending!
  • Spoonie_Turtle
    Spoonie_Turtle Posts: 10,908 Forumite
    10,000 Posts Sixth Anniversary Name Dropper
    melbury said:
    I am just going on the fact that the number of units used per week has doubled, so the bill will double.
    That shouldn't be the case - the units now are smaller, so you're not using a different amount of gas it's just measuring differently.  It's a bit like measuring in pints vs litres, the actual absolute volume of water in a glass doesn't change whichever unit you use to measure it.

    Gas is billed in kWh and one metric unit contains fewer of those than the imperial unit of your old meter.
  • matt_drummer
    matt_drummer Posts: 2,308 Forumite
    1,000 Posts Third Anniversary Name Dropper
    edited 4 October 2023 at 4:41PM
    melbury said:

    Sounds like the smoking gun is that I am a total prat who didn’t realise that there was a difference in the way the two meter readings are calculated.  I stupidly assumed that gas units were all the same.

    I am suitably embarrassed and thank you all so much for your helpful replies and extreme patience.

    To say I am relieved is a total an understatement. I am just so glad that I posted about it, as I would have carried on being stressed out.






    Thank you for posting that, I think its really good and very helpful to many people.

    It may be that your new meter is actually going to save you money given that you thought your usage was double and in actual fact your old meter units were nearly three times the new one.

    That is why meters are changed.

    To all those who say ` if ain't broke don't fix it' I would say that you don't know it's broke till it's fixed.
  • QrizB
    QrizB Posts: 21,550 Forumite
    10,000 Posts Fourth Anniversary Photogenic Name Dropper
    I'm really glad that we have got to the bottom of it, and there's no need to be embarrassed!
    N. Hampshire, he/him. Octopus Intelligent Go elec & Tracker gas / Vodafone BB / iD mobile. Ripple Kirk Hill Coop member.
    2.72kWp PV facing SSW installed Jan 2012. 11 x 247w panels, 3.6kw inverter. 35 MWh generated, long-term average 2.6 Os.
    Ofgem cap table, Ofgem cap explainer. Economy 7 cap explainer. Gas vs E7 vs peak elec heating costs, Best kettle!
  • lohr500
    lohr500 Posts: 1,472 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    All's well that ends well and if it results in a few less sleepless nights for you worrying about a massive bill, then it has been worth the discussion/investigation :)

    And perhaps a lesson to some of those who posted replies just saying that the old meter probably was inaccurate and/or that you shouldn't rely on your historic records!!!
  • matt_drummer
    matt_drummer Posts: 2,308 Forumite
    1,000 Posts Third Anniversary Name Dropper
    Gerry1 said:
    The lessons to be learned are:-
    * Never refer to 'Units', always use cubic metres or (hundreds of) cubic feet.
    * Never compare consumption in ££, always use kWh.
    And there's nothing wrong with smart meters, in this case it's looks like it will work out well!
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