RWG top up? 17 August 2022 at 5:11PM in Mobiles 34 replies 1.6K views

twopenny

Just looking at the site and £3.50 a month - do you have to do it online or another way possible?

For PAYG it's "You can use our service on a simple pay-as-you basis. Just top-up your account and charges will be deducted as and when you use it. Your credit will never expire. " but doesn't say if you have to do this regularly or how.

Both would work but with the site not offering a search or chat facility I'm just wondering what would happen with a problem.

Whereas the 1p tends to draw me because the site was so comprehensive so I thought maybe there is something I've missed.

All help welcome as my brain is addled with trying to dig out the eternal variations on these things and I'm going for a walk!

alanjones60

You can top  up at any paypoint store. Minimumum top up is £5.
You ask for a now mobile voucher,and put it on your RWG sim.
They will take the £3.50 off for your bundle,the rest stops as credit on your phone

twopenny

Thanks Alan,

I didn't pick up anything from the site about a Now Mobile voucher. Do you ring in the voucher number? Or do you have to log into the site?

I will ask if it's one of the companies I can top up with as I'm in a small town and I know they didn't do one I asked about.

But if you're topping up £5 for a £3.50pm bundle that's unlimited that seems a bit odd. You're paying  £5pm for no more items.

alanjones60

When you have bought your voucher,you ring 669,and listen to options.
Even though you are topping up £5,and the bundle is £3.50,over 3 months the £1.50 in credit will have gone over £3.50,so you do  not need to top up that month if that makes sense

twopenny

Yep, that does.

Thanks

alanjones60

No problem. Glad to help

alanjones60

When you have topped up, text ukrwg3  to 669 to activate bundle

twopenny

I'm inclined to 1p as it suits my erratic usage - the rwg appeals because of the comment on good customer service and just having it regular which I can forget about.
Good customer service can make a whole world of difference to your state of mind

flaneurs_lobster

twopenny said:

Good customer service can make a whole world of difference to your state of mind

Amen to that.

Murmansk

I'm finding that when I text "info uk6rwg" to find my balance of mins text and data I now get no reply.

alanjones60

Same for me texting infoukrwg1.
No delivery report
Text messages work to other numbers. 
Will try again tomorrow.