Letter Before Claim - CST Law & Smart Parking Limited

Le_Kirk

Also report to the ICO as they are not supplying full and accurate copies of your data.

JayH97

Le_Kirk said:

Also report to the ICO as they are not supplying full and accurate copies of your data.

Thanks for this, I'll raise a complaint there now too with all the points mentioned. Will post any response from BPA or Smart Parking etc.

JayH97

JayH97 said:

Coupon-mad said:

Report this to the BPA, like I said.

I shall do, thanks for this.

I've had a reply back now from the BPA who have just said that they can't do much and haven't been entirely helpful. All I have received is a copy of a letter issued 36 days after the initial charge chasing payment, which I never received by post anyway. Smart Parking have said that there was a penalty fixed to my car (there wasn't and within the SAR request there's no images showing a charge fixed to the vehicle) so in this case I think I just wait it out for a REAL LBC and take it from there if one ever comes? There's absolutely zero evidence showing a parking notice was even issued within their deadline so I doubt they'll do much more than just chase me weekly

patient_dream

JayH97 said:

JayH97 said:

Coupon-mad said:

Report this to the BPA, like I said.

I shall do, thanks for this.

I've had a reply back now from the BPA who have just said that they can't do much and haven't been entirely helpful. All I have received is a copy of a letter issued 36 days after the initial charge chasing payment, which I never received by post anyway. Smart Parking have said that there was a penalty fixed to my car (there wasn't and within the SAR request there's no images showing a charge fixed to the vehicle) so in this case I think I just wait it out for a REAL LBC and take it from there if one ever comes? There's absolutely zero evidence showing a parking notice was even issued within their deadline so I doubt they'll do much more than just chase me weekly

Of course the BPA can do something, they just can't be bothered. The impression is that the BPA are scared of their members

The BPA has already made their own noose ... it's just a matter of time now

JayH97

patient_dream said:

JayH97 said:

JayH97 said:

Coupon-mad said:

Report this to the BPA, like I said.

I shall do, thanks for this.

I've had a reply back now from the BPA who have just said that they can't do much and haven't been entirely helpful. All I have received is a copy of a letter issued 36 days after the initial charge chasing payment, which I never received by post anyway. Smart Parking have said that there was a penalty fixed to my car (there wasn't and within the SAR request there's no images showing a charge fixed to the vehicle) so in this case I think I just wait it out for a REAL LBC and take it from there if one ever comes? There's absolutely zero evidence showing a parking notice was even issued within their deadline so I doubt they'll do much more than just chase me weekly

Of course the BPA can do something, they just can't be bothered. The impression is that the BPA are scared of their members

The BPA has already made their own noose ... it's just a matter of time now

Yep, very odd how they refuse to look into anything further than an initial email. The once it's clear there's no grounds for a charge they step back and wish you a good day! 

Just got to wait for the floor to drop out, I thought the government had done something about these parking firms a long time back but apparently was wrong!

Grizebeck

Why are you so worried. Its only smart parking

JayH97

Grizebeck said:

Why are you so worried. Its only smart parking

Wouldn't go as far as worried, just not something I've had to deal with in the past and want to make sure I cover all bases just in case.

patient_dream

JayH97 said:

patient_dream said:

JayH97 said:

JayH97 said:

Coupon-mad said:

Report this to the BPA, like I said.

I shall do, thanks for this.

I've had a reply back now from the BPA who have just said that they can't do much and haven't been entirely helpful. All I have received is a copy of a letter issued 36 days after the initial charge chasing payment, which I never received by post anyway. Smart Parking have said that there was a penalty fixed to my car (there wasn't and within the SAR request there's no images showing a charge fixed to the vehicle) so in this case I think I just wait it out for a REAL LBC and take it from there if one ever comes? There's absolutely zero evidence showing a parking notice was even issued within their deadline so I doubt they'll do much more than just chase me weekly

Of course the BPA can do something, they just can't be bothered. The impression is that the BPA are scared of their members

The BPA has already made their own noose ... it's just a matter of time now

Yep, very odd how they refuse to look into anything further than an initial email. The once it's clear there's no grounds for a charge they step back and wish you a good day! 

Just got to wait for the floor to drop out, I thought the government had done something about these parking firms a long time back but apparently was wrong!

The new code of practice is actually law but the parking industry and BPA had their feathers ruffled and so they requested a JR
This is only Temp and a new government consultation will be available soon which we will make certain that the masses know about.

Their objection
1: parking charges should remain at £100. The new code says £50
2: The fake debt collection add-on scam should be allowed.  IN THEIR DREAMS

The new consultation will be announced here and around the internet, so stick around as we need your input

Coupon-mad

Does the SAR show the Notice to Keeper (first letter) that never arrived?

JayH97

Coupon-mad said:

Does the SAR show the Notice to Keeper (first letter) that never arrived?

No absolutely nothing, only letter in the SAR is the one dated 36 days after the notice date which is labelled "Notice to Owner" after they contacted the DLVA.