Letter Before Claim - CST Law & Smart Parking Limited

JayH97

Hi All,

I've been a frequent browser in the threads for a while now since I received a parking charge notice from Smart Parking Limited. I originally (and stupidly) paid one of these at the discounted rate and thought that was the end of it. However, I also apparently got another parking charge the month prior to this, with no notification of such through the post, no posted sticker on the windscreen and the first correspondence I received was from Debt Recovery Plus. I then tried to appeal with Smart Parking to inform them that I'd never received any correspondence of this parking charge but was told due to the appeal being outside of the required time period, I would only be allowed to correspond with Debt Recovery Plus.

Now it's been around 6 months and I've finally received a LBC from CST Law on behalf of Debt Recovery Plus. I've done the SAR request to Smart Parking and also informed CST that I have done this. 

Is there any route or further action I should be taking?

Thanks for any help in advance.

J

Fruitcake

What happened when you complained to the landowner?
Have you complained to your MP yet?

Debt Recovery Plus are powerless debt collectors and can safely be ignored.
If CST law are acting for a powerless debt collector who can be ignored, then CST Law are acting as powerless debt collectors and can safely be ignored.

DRP cannot start a court claim. Only Smart Parking Ltd can do that.

Ignore anything and everything from now on unless you get a LBC/LOC or court claim from Smart Parking.

patient_dream

JayH97 said:

Hi All,

I've been a frequent browser in the threads for a while now since I received a parking charge notice from Smart Parking Limited. I originally (and stupidly) paid one of these at the discounted rate and thought that was the end of it. However, I also apparently got another parking charge the month prior to this, with no notification of such through the post, no posted sticker on the windscreen and the first correspondence I received was from Debt Recovery Plus. I then tried to appeal with Smart Parking to inform them that I'd never received any correspondence of this parking charge but was told due to the appeal being outside of the required time period, I would only be allowed to correspond with Debt Recovery Plus.

Now it's been around 6 months and I've finally received a LBC from CST Law on behalf of Debt Recovery Plus. I've done the SAR request to Smart Parking and also informed CST that I have done this. 

Is there any route or further action I should be taking?

Thanks for any help in advance.

J

Smart Parking are so stupid, it's their parking ticket but they want to pass the buck to their bed fellow DRP.
DRP are only money scammers and circus clowns who have added a fake £60/£70
NEVER EVER DEAL WITH DRP unless you want to have some fun with a scammer ?

CST LAW
Did they really say "on behalf of DRP" ??
DRP cannot instruct anyone because they have no power to do so.
CST Law fail to grasp this therefore making themselves look complete fools .... 

LETTER BEFORE CLAIM
The instruction can only come from SMART.  You must respond ...

1: Advising CST that you seeking debt advice and require them to extend their claim by a further 30 days.   Not sure if CST understand this but under PAP IT IS THE LAW.
2: If they think that DRP instructed them, they will be happy to provide a parking ticket issued by DRP .... ???  
3: What is their legal authority to add fake amounts

Seems CST Law don't want to answer these questions, never seen a reply from them ........ because they cannot

DRP as said are only money scammers, they are no more important than anything that lives in the sewers

Work this one out, Smart, DRP and CST Law  are members of the BPA ?
That's just 3 scammers in the BPA membership, there are so many in this little club

THE HISTORY OF CST LAW ...... it really is a big joke

CST letters' forum group thread

https://forums.moneysavingexpert.com/discussion/6166004/cst-letters-forum-group-thread/p1

JayH97

Fruitcake said:

What happened when you complained to the landowner?
Have you complained to your MP yet?

Debt Recovery Plus are powerless debt collectors and can safely be ignored.
If CST law are acting for a powerless debt collector who can be ignored, then CST Law are acting as powerless debt collectors and can safely be ignored.

DRP cannot start a court claim. Only Smart Parking Ltd can do that.

Ignore anything and everything from now on unless you get a LBC/LOC or court claim from Smart Parking.

Not a great deal, it was quite difficult to do this after the fact because there was no PCN issued to my mind. Only a letter from Debt Recovery Plus referencing a charge I'd never been given notification of. I'd explained this to the landowner but was only able to get that it was out of their hands and couldn't find anyone that dealt with Smart Parking Limited.

When I emailed the MP it was also greatly unhelpful as his office would only accept messages if I could provide my home address to confirm I was in their constituency!

The letter I have received today was a LBC, together with the reply forms but to my knowledge not the actual letter of claim as they are still offering me the "way out" of actually paying it. I've submitted the SAR request. Would it not actually be CST that issues the LOC, would that have to come directly from Smart Parking Ltd?

JayH97

patient_dream said:

JayH97 said:

Hi All,

I've been a frequent browser in the threads for a while now since I received a parking charge notice from Smart Parking Limited. I originally (and stupidly) paid one of these at the discounted rate and thought that was the end of it. However, I also apparently got another parking charge the month prior to this, with no notification of such through the post, no posted sticker on the windscreen and the first correspondence I received was from Debt Recovery Plus. I then tried to appeal with Smart Parking to inform them that I'd never received any correspondence of this parking charge but was told due to the appeal being outside of the required time period, I would only be allowed to correspond with Debt Recovery Plus.

Now it's been around 6 months and I've finally received a LBC from CST Law on behalf of Debt Recovery Plus. I've done the SAR request to Smart Parking and also informed CST that I have done this. 

Is there any route or further action I should be taking?

Thanks for any help in advance.

J

Smart Parking are so stupid, it's their parking ticket but they want to pass the buck to their bed fellow DRP.
DRP are only money scammers and circus clowns who have added a fake £60/£70
NEVER EVER DEAL WITH DRP unless you want to have some fun with a scammer ?

CST LAW
Did they really say "on behalf of DRP" ??
DRP cannot instruct anyone because they have no power to do so.
CST Law fail to grasp this therefore making themselves look complete fools .... 

LETTER BEFORE CLAIM
The instruction can only come from SMART.  You must respond ...

1: Advising CST that you seeking debt advice and require them to extend their claim by a further 30 days.   Not sure if CST understand this but under PAP IT IS THE LAW.
2: If they think that DRP instructed them, they will be happy to provide a parking ticket issued by DRP .... ???  
3: What is their legal authority to add fake amounts

Seems CST Law don't want to answer these questions, never seen a reply from them ........ because they cannot

DRP as said are only money scammers, they are no more important than anything that lives in the sewers

Work this one out, Smart, DRP and CST Law  are members of the BPA ?
That's just 3 scammers in the BPA membership, there are so many in this little club

THE HISTORY OF CST LAW ...... it really is a big joke

CST letters' forum group thread

https://forums.moneysavingexpert.com/discussion/6166004/cst-letters-forum-group-thread/p1

Couldn't agree more, not only that but they didn't accept my appeal as it was outside of their timeframe to even look at it even though they have never issued me with a written PCN by post, nor have they ever ticketed my window! Absolutely no chance, they've been ignored throughout but this LBC letter from CST Law was a new one!

Apologies no, it was that they are "instructed by Smart Parking Ltd to commence legal action against me to recover the amount outstanding", full with reply forms within 30 days. I've submitted my SAR request to the DPO at Smart Parking and also have emailed CST to advise of point one under PAP. I'm guessing now it's just a case of waiting for a Letter of Claim if it ever comes and then go through the MCOL thread?

I got in touch with the BPA funnily enough to raise complaints about all of them and that went little to nowhere, seems like it's completely acceptable to run a cowboy business ripping off elderly and working class people!

KeithP

JayH97 said:

Fruitcake said:

What happened when you complained to the landowner?
Have you complained to your MP yet?

Debt Recovery Plus are powerless debt collectors and can safely be ignored.
If CST law are acting for a powerless debt collector who can be ignored, then CST Law are acting as powerless debt collectors and can safely be ignored.

DRP cannot start a court claim. Only Smart Parking Ltd can do that.

Ignore anything and everything from now on unless you get a LBC/LOC or court claim from Smart Parking.

When I emailed the MP it was also greatly unhelpful as his office would only accept messages if I could provide my home address to confirm I was in their constituency!

Weren't you able to confirm that you lived in their constituency?

The suggestion was that you complain to your MP.

JayH97

KeithP said:

JayH97 said:

Fruitcake said:

What happened when you complained to the landowner?
Have you complained to your MP yet?

Debt Recovery Plus are powerless debt collectors and can safely be ignored.
If CST law are acting for a powerless debt collector who can be ignored, then CST Law are acting as powerless debt collectors and can safely be ignored.

DRP cannot start a court claim. Only Smart Parking Ltd can do that.

Ignore anything and everything from now on unless you get a LBC/LOC or court claim from Smart Parking.

When I emailed the MP it was also greatly unhelpful as his office would only accept messages if I could provide my home address to confirm I was in their constituency!

Weren't you able to confirm that you lived in their constituency?

The suggestion was that you complain to your MP.

I wasn't as I live in the constituency opposite unfortunately. I might have been under the incorrect assumption that my MP wouldn't have been able to assist as this happened elsewhere. If it's worth me emailing I can draft an email to my MP and send it off?

patient_dream

JayH97 said:

patient_dream said:

JayH97 said:

Hi All,

I've been a frequent browser in the threads for a while now since I received a parking charge notice from Smart Parking Limited. I originally (and stupidly) paid one of these at the discounted rate and thought that was the end of it. However, I also apparently got another parking charge the month prior to this, with no notification of such through the post, no posted sticker on the windscreen and the first correspondence I received was from Debt Recovery Plus. I then tried to appeal with Smart Parking to inform them that I'd never received any correspondence of this parking charge but was told due to the appeal being outside of the required time period, I would only be allowed to correspond with Debt Recovery Plus.

Now it's been around 6 months and I've finally received a LBC from CST Law on behalf of Debt Recovery Plus. I've done the SAR request to Smart Parking and also informed CST that I have done this. 

Is there any route or further action I should be taking?

Thanks for any help in advance.

J

Smart Parking are so stupid, it's their parking ticket but they want to pass the buck to their bed fellow DRP.
DRP are only money scammers and circus clowns who have added a fake £60/£70
NEVER EVER DEAL WITH DRP unless you want to have some fun with a scammer ?

CST LAW
Did they really say "on behalf of DRP" ??
DRP cannot instruct anyone because they have no power to do so.
CST Law fail to grasp this therefore making themselves look complete fools .... 

LETTER BEFORE CLAIM
The instruction can only come from SMART.  You must respond ...

1: Advising CST that you seeking debt advice and require them to extend their claim by a further 30 days.   Not sure if CST understand this but under PAP IT IS THE LAW.
2: If they think that DRP instructed them, they will be happy to provide a parking ticket issued by DRP .... ???  
3: What is their legal authority to add fake amounts

Seems CST Law don't want to answer these questions, never seen a reply from them ........ because they cannot

DRP as said are only money scammers, they are no more important than anything that lives in the sewers

Work this one out, Smart, DRP and CST Law  are members of the BPA ?
That's just 3 scammers in the BPA membership, there are so many in this little club

THE HISTORY OF CST LAW ...... it really is a big joke

CST letters' forum group thread

https://forums.moneysavingexpert.com/discussion/6166004/cst-letters-forum-group-thread/p1

Couldn't agree more, not only that but they didn't accept my appeal as it was outside of their timeframe to even look at it even though they have never issued me with a written PCN by post, nor have they ever ticketed my window! Absolutely no chance, they've been ignored throughout but this LBC letter from CST Law was a new one!

Apologies no, it was that they are "instructed by Smart Parking Ltd to commence legal action against me to recover the amount outstanding", full with reply forms within 30 days. I've submitted my SAR request to the DPO at Smart Parking and also have emailed CST to advise of point one under PAP. I'm guessing now it's just a case of waiting for a Letter of Claim if it ever comes and then go through the MCOL thread?

I got in touch with the BPA funnily enough to raise complaints about all of them and that went little to nowhere, seems like it's completely acceptable to run a cowboy business ripping off elderly and working class people!

Right so this is out ... 
2: If they think that DRP instructed them, they will be happy to provide a parking ticket issued by DRP .... ???  

Points 1 & 3 are still appicable  and if they reply, they normally don't, we would like to see it.

Right now the BPA have been caught with their trousers down, very difficult to explain away a money scammer ?   their members .... don't expect much.

End of the day if this went to court it's not Smart or CSTLaw who have the final say, it is the judge

CST Law with daft claims can only result in them being spanked, maybe why we don't see much action from CSTLaw apart from their scary letters

Grizebeck

You have not received a real LBC.
Ignore it

Umkomaas

You're not in Scotland by any chance?

JayH97

patient_dream said:

JayH97 said:

patient_dream said:

JayH97 said:

Hi All,

I've been a frequent browser in the threads for a while now since I received a parking charge notice from Smart Parking Limited. I originally (and stupidly) paid one of these at the discounted rate and thought that was the end of it. However, I also apparently got another parking charge the month prior to this, with no notification of such through the post, no posted sticker on the windscreen and the first correspondence I received was from Debt Recovery Plus. I then tried to appeal with Smart Parking to inform them that I'd never received any correspondence of this parking charge but was told due to the appeal being outside of the required time period, I would only be allowed to correspond with Debt Recovery Plus.

Now it's been around 6 months and I've finally received a LBC from CST Law on behalf of Debt Recovery Plus. I've done the SAR request to Smart Parking and also informed CST that I have done this. 

Is there any route or further action I should be taking?

Thanks for any help in advance.

J

Smart Parking are so stupid, it's their parking ticket but they want to pass the buck to their bed fellow DRP.
DRP are only money scammers and circus clowns who have added a fake £60/£70
NEVER EVER DEAL WITH DRP unless you want to have some fun with a scammer ?

CST LAW
Did they really say "on behalf of DRP" ??
DRP cannot instruct anyone because they have no power to do so.
CST Law fail to grasp this therefore making themselves look complete fools .... 

LETTER BEFORE CLAIM
The instruction can only come from SMART.  You must respond ...

1: Advising CST that you seeking debt advice and require them to extend their claim by a further 30 days.   Not sure if CST understand this but under PAP IT IS THE LAW.
2: If they think that DRP instructed them, they will be happy to provide a parking ticket issued by DRP .... ???  
3: What is their legal authority to add fake amounts

Seems CST Law don't want to answer these questions, never seen a reply from them ........ because they cannot

DRP as said are only money scammers, they are no more important than anything that lives in the sewers

Work this one out, Smart, DRP and CST Law  are members of the BPA ?
That's just 3 scammers in the BPA membership, there are so many in this little club

THE HISTORY OF CST LAW ...... it really is a big joke

CST letters' forum group thread

https://forums.moneysavingexpert.com/discussion/6166004/cst-letters-forum-group-thread/p1

Couldn't agree more, not only that but they didn't accept my appeal as it was outside of their timeframe to even look at it even though they have never issued me with a written PCN by post, nor have they ever ticketed my window! Absolutely no chance, they've been ignored throughout but this LBC letter from CST Law was a new one!

Apologies no, it was that they are "instructed by Smart Parking Ltd to commence legal action against me to recover the amount outstanding", full with reply forms within 30 days. I've submitted my SAR request to the DPO at Smart Parking and also have emailed CST to advise of point one under PAP. I'm guessing now it's just a case of waiting for a Letter of Claim if it ever comes and then go through the MCOL thread?

I got in touch with the BPA funnily enough to raise complaints about all of them and that went little to nowhere, seems like it's completely acceptable to run a cowboy business ripping off elderly and working class people!

Right so this is out ... 
2: If they think that DRP instructed them, they will be happy to provide a parking ticket issued by DRP .... ???  

Points 1 & 3 are still appicable  and if they reply, they normally don't, we would like to see it.

Right now the BPA have been caught with their trousers down, very difficult to explain away a money scammer ?   their members .... don't expect much.

End of the day if this went to court it's not Smart or CSTLaw who have the final say, it is the judge

CST Law with daft claims can only result in them being spanked, maybe why we don't see much action from CSTLaw apart from their scary letters

Absolutely, thanks for these as well, should anything come back from them I will make sure to post it here. It honestly baffles me how they are even able to operate, surely it can't be a profitable industry betting on people being scared enough to pay!

Hopefully they just keep sending these letters over and no letter of actual claim even comes. Even if it does I think the SAR request should clearly show that no letter was ever generated to even make me aware of the PCN in the first place!