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Coventry Building Society online banking is down

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  • CooperSF
    CooperSF Posts: 102 Forumite
    100 Posts First Anniversary Name Dropper Photogenic
    Finally in (but very slow) and managed to close my accounts.
  • 4justice2
    4justice2 Posts: 624 Forumite
    Fourth Anniversary 100 Posts Name Dropper
    JKS$( said:
    Tried again, as I would like to withdraw some funds. Got a bit further, but same issue as @4justice2 - couldn't send a text code to me. I'll try again tomorrow.
    Hi, I've now managed to get in and withdraw some money (though it won't come out till tomorrow so fingers crossed). Hope you can get in too!!!
  • phillw
    phillw Posts: 5,630 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    The transfer out that was queued up for monday seems to have disappeared and so I have set up another one & have to wait until tomorrow to see if it works.

  • Spent 59 minutes waiting for my call to be picked up, at 60 minutes it timed out😖 Did manage to login early afternoon, but unable to actually do anything.
  • Spent 59 minutes waiting for my call to be picked up, at 60 minutes it timed out😖 Did manage to login early afternoon, but unable to actually do anything.

    My longest wait on hold today was 59 minutes, Suziekettles.  I was just about to give up, again, and my call was answered.  Later this afternoon I managed to log in although the system is running quite slowly.

    Whatever the cause of the problem - it must have been quite major.  Although much better I think it will take time to get back to something more like normal.
  • talexuser
    talexuser Posts: 3,503 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Withdrew some money to stick in the Yorkshire instead this afternoon, website did not load at all without a refresh from saved link, was v e r y slow from page to page. Either not up 100% yet, or an overload of logins since the outage.
  • Prudent
    Prudent Posts: 11,527 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    I have just logged in and the website was working at the normal speed for me. Hopefully it is now fixed.
    Frugal Living Challenge 2024 CROFT Crafting: £151.99/250, R (visiting daughter): £165/£500 Outside activities: £214/244 (Allotment), Outside 2 (Mud monsters et al) £152 F(Family visits): £133/400 Tummy (food budget): Aiming to use full budget monthly of £200
  • JKS$(
    JKS$( Posts: 81 Forumite
    Sixth Anniversary 10 Posts Name Dropper
    Prudent said:
    I have just logged in and the website was working at the normal speed for me. Hopefully it is now fixed.
    Same for me. Hurrah! A reminder to all of us not to keep our funds in one place. 
  • notanoob
    notanoob Posts: 15 Forumite
    Part of the Furniture 10 Posts Photogenic Combo Breaker
    Once again my Coventry Loyalty Bond interest hasn’t gone into my NatWest current account.  Supposed to be the last day of the month. Theoretically this gives them until midnight, but normally you would expect it overnight when banking is run, so it’s showing in the morning.

    Anyone else not had theirs?
  • 4justice2
    4justice2 Posts: 624 Forumite
    Fourth Anniversary 100 Posts Name Dropper
    I haven't had mine, but my experience with Coventry interest (both on easy access accounts and a Loyalty Bond) is that they always pay at the end of the last day, not at the start.
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