Payg sim which credit does not expire after 30 days .

homi
homi Posts: 201 Forumite
Eighth Anniversary 100 Posts Name Dropper
Can anyone give me some advice on a PAYG sim for my mother . 

She is currently on   the 3 network but since the price increase is looking to change -  90% of the times she uses Whatsapp while at home but does phone a few landline numbers ( doctors etc )  which since the increase  wipes out her credit.

Have looked into the 1p mobile but my only concern is the £10 every 100 days in case I forget to do it and she loses her number  ( I could setup a standing order but prefer not to ) , was looking into ASDA but not too sure if the credit expires after 30 days or rolls over like the 3 networks. 

In short  looking for a cheap PAYG sim which the credit does not expire after 30 days ( 2 - 3 months is fine ) .

thanks


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Comments

  • Asda credit does not expire but you have to top up by at least a fiver every six months. Uses Vodafone network.

    Have a look at RWG, many mentions on here (not many are negative). Uses EE Network.

    Just make sure that you have coverage from these other networks (preferably by trying/asking others, don't rely on the network's own coverage maps) before you swap from 3.
  • Farway
    Farway Posts: 14,365 Forumite
    Part of the Furniture 10,000 Posts Homepage Hero Name Dropper
    There is a current RWG thread running which may help with any questions you have

    Eight out of ten owners who expressed a preference said their cats preferred other peoples gardens
  • virgo17
    virgo17 Posts: 973 Forumite
    Part of the Furniture 500 Posts Name Dropper Photogenic
    Asda credit does not expire but you have to top up by at least a fiver every six months. Uses Vodafone network.

    Have a look at RWG, many mentions on here (not many are negative). Uses EE Network.

    Just make sure that you have coverage from these other networks (preferably by trying/asking others, don't rely on the network's own coverage maps) before you swap from 3.
    I've just browsed through the Asda Mobile Terms and Conditions 2022 and whilst there are many references to top-ups, I can't find one that states it's needed every six months.

    https://mobile.asda.com/support/terms-and-conditions

    Is it stated elsewhere?

  • Lad
    Lad Posts: 87 Forumite
    Part of the Furniture 10 Posts Name Dropper Combo Breaker
    I too was going to go to Asda Mobile but read about RWG. Seems to be positive comments here and elsewhere I've read. It does seem too good to be true as you can just pay a fiver and providing you don't go over your monthly allowance, that's all you ever need to pay. Just make a call every 90days.
  • Lad
    Lad Posts: 87 Forumite
    Part of the Furniture 10 Posts Name Dropper Combo Breaker
    virgo17 said:
    Asda credit does not expire but you have to top up by at least a fiver every six months. Uses Vodafone network.

    Have a look at RWG, many mentions on here (not many are negative). Uses EE Network.

    Just make sure that you have coverage from these other networks (preferably by trying/asking others, don't rely on the network's own coverage maps) before you swap from 3.
    I've just browsed through the Asda Mobile Terms and Conditions 2022 and whilst there are many references to top-ups, I can't find one that states it's needed every six months.

    https://mobile.asda.com/support/terms-and-conditions

    Is it stated elsewhere?


    Just check my mother's Asda Mobile and it says "Invalid SIM". She made a chargeable call a few months ago to keep the number active but not topped up for ages (last time was when it was on the EE network). Looks like she's lost her number and credit.
  • Worth giving them a call just in case it an be restored, costs nowt.

    "0808 006 2732 from any phone (free of charge)"
  • Lad
    Lad Posts: 87 Forumite
    Part of the Furniture 10 Posts Name Dropper Combo Breaker
    Thanks. I just come off the phone to them and they said that the number is lost because it's got a disconnected status but if we get a new SIM card, they can transfer the balance over to it. However, he did confirm that a top up needs to be made every 180 days.
  • virgo17
    virgo17 Posts: 973 Forumite
    Part of the Furniture 500 Posts Name Dropper Photogenic
    KathysBoy said:
    Thanks. The way I read this is that you have to top up within 180 days of activating the account, not 180 days from your pervious top up. Being a low user who has already topped up I'll wait to see if I receive a text 180 days later on.

  • KathysBoy
    KathysBoy Posts: 256 Forumite
    Part of the Furniture 100 Posts
    The same terms apply, once you’re SIM card is activated.

    5.2) Where the Services are suspended or disconnected because you have chosen not to make a chargeable call or send a chargeable text for a continuous period of 270 days, we will, on request reconnect you to the Services, however any credit or top-ups held on your account at the time of suspension or disconnection will not be re-credited to your new service. We cannot guarantee under any circumstances that you shall be able to continue to use your original number and as such will send you out a new Asda Mobile SIM card that will contain a new number
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