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Virgin Money app & website down

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  • zillon
    zillon Posts: 5 Forumite
    Part of the Furniture First Post
    Virgin money  app crashes after logon with android

    Web site requires app approval to log in 

    Phone line wait times are huge 

    App has been down for over a week
  • Daliah
    Daliah Posts: 3,792 Forumite
    1,000 Posts First Anniversary Photogenic Name Dropper
    edited 24 July 2022 at 9:24AM
    zillon said:
    Virgin money  app crashes after logon with android

    Web site requires app approval to log in 

    Phone line wait times are huge 

    App has been down for over a week
    Are you on the latest version of the app?

    Have you tried whether re-installing the app fixes your issue? Or just rebooted your phone?


  • RG2015
    RG2015 Posts: 6,048 Forumite
    Ninth Anniversary 1,000 Posts Name Dropper Photogenic
    Android, iPad and website all fine for me. Also no problems last week.
  • EarthBoy
    EarthBoy Posts: 3,209 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    edited 24 July 2022 at 5:14PM
    zillon said:

    App has been down for over a week
    No it hasn't.  I've used the Android app most days over the last week and it's been working fine.  It might be your phone that's the problem.
  • ZeroSum
    ZeroSum Posts: 1,198 Forumite
    Fifth Anniversary 1,000 Posts Name Dropper
    zillon said:
    Virgin money  app crashes after logon with android

    Web site requires app approval to log in 

    Phone line wait times are huge 

    App has been down for over a week

    You can access via text message if set up. You need to remove allocated device in settings 
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