Virgin Money app & website down

veggieblob

Daliah said:

Mine is working fine on iOS. Have you tried rebooting your phone?

Now tried and it worked thank you.

Every_Penny_Counts

Looks like the 1st of the month is becoming a problem for Virgin as their app & website are down yet again....

EPC

EarthBoy

Every_Penny_Counts said:

Looks like the 1st of the month is becoming a problem for Virgin as their app & website are down yet again....

EPC

I can log into the app, but it says my accounts are "unavailable".  

ccdorset

Does anyone find the app very temperamental in general?

Aside from the main outages such as the one this morning, I consistently find that I have trouble logging into the app and receive an error.

Force closing the app doesn't fix the problem and I just find that about 15 mins later I can log in fine. Very frustrating!

Every_Penny_Counts

ccdorset said:

Does anyone find the app very temperamental in general?

Aside from the main outages such as the one this morning, I consistently find that I have trouble logging into the app and receive an error.

Force closing the app doesn't fix the problem and I just find that about 15 mins later I can log in fine. Very frustrating!

No, apart from the 1st of the month issue in June & today, can't say I've had any other problems with the app

ccdorset

Every_Penny_Counts said:

ccdorset said:

Does anyone find the app very temperamental in general?

Aside from the main outages such as the one this morning, I consistently find that I have trouble logging into the app and receive an error.

Force closing the app doesn't fix the problem and I just find that about 15 mins later I can log in fine. Very frustrating!

No, apart from the 1st of the month issue in June & today, can't say I've had any other problems with the app

I might try reinstalling it later and seeing if that makes it a bit more reliable. Looks like I can log in now and my accounts are displayed. 

Every_Penny_Counts

Me too.  However money sent from Santander an hour ago hasn't arrived yet. 

phillw

I can login, but sending payments is mostly giving errors. Some payments are going through though, with or without an error.

ZeroSum

ccdorset said:

Does anyone find the app very temperamental in general?

Aside from the main outages such as the one this morning, I consistently find that I have trouble logging into the app and receive an error.

Force closing the app doesn't fix the problem and I just find that about 15 mins later I can log in fine. Very frustrating!

The savings account pots are very buggy

Daliah

Everything working fine for me now in the VM app. I only have a few dozen current accounts and use a couple of associated savings accounts, no pots. Skimming off the interest from current accounts and transferring some money to my Chase current account worked fine, though now I am grappling with Chase not displaying transactions.