What rates are you being offered by your provider at the moment?

bristolleedsfan

doveman said:

bristolleedsfan said:

doveman said:

millie said:

Contacted them today via Twitter. Had the reply within an hour they have put me on the Tracker July 22 v1. With the capped rates of. 55p for electric and 16p for gas.

Thanks for all the help, much cheaper than the fixed Tariff I chose on Friday

I looked at this Tracker tariff but it doesn't seem to say anywhere that the capped rates are guaranteed until July 2023 or anything, so can't they just increase the capped rates whenever they want, whereas with the fixed Tariff the rates are fixed for a year?

https://twitter.com/OctopusEnergy/status/1563257798992863235

"The cap that's active when you sign up will be in place for the length of your tariff" (12 month fixed term)

 What makes you say it's a 12 month fixed term?

https://twitter.com/OctopusEnergy/status/1563248511621398528 

"Once you've signed up to the tariff, the cap will be in place for the length of your tariff (12 months)

I am on earlier version BTW 

bristolleedsfan

Octopus Tracker rates changed as of 1600 hours today for new switches/signups enquiries.

millie

Glad I followed the advice on here. I contacted them late afternoon yesterday via twitter and had it confirmed within the hour. I had already emailed them on Friday evening but they would not have looked at that until Tuesday so may not have been honoured,

Telegraph_Sam

I've just received a notification from "Malwarebytes" that someone has uncovered a security breach with Twitter. There's always a downside ..

doveman

bristolleedsfan said:

Octopus Tracker rates changed as of 1600 hours today for new switches/signups enquiries.

Damn! I don't think it's worth paying that much over the price cap from 1 September to 31 December 2022, when the predicted 52% rise in January 2023 only takes the price cap to 22.37p per kWh for Gas and 80.08p per kWh for Electricity.

Guess I'll just keep having cold showers whilst it's still warm, to save money to pay for the Gas when it's too cold for that.

Gillaroo

2 Year Fixed but it's been a battle to get it agreed...

Gas -

10.72pence per kWh (Excluding VAT) 

26.21pence per day (Excluding VAT)

Electricity -

37.04pence per kWh (Excluding VAT)

45.88pence per day (Excluding VAT)

Starts end of September and prices back dated to May 22 tariffs.

Telegraph_Sam

It must have been ( a battle). Who were you fighting and over what?

Gillaroo

Telegraph_Sam said:

It must have been ( a battle). Who were you fighting and over what?

Very briefly, I was offered (by SSE overseas call centre) a renewal rate prior to switching over to OVO but OVO would have to do it once my account was live on their system. Once the switch was done, the offer was then declined by OVO who insisted that the call centre were not allowed to make that offer and being overseas they would not be able to listen to the call. Then after hours on the phone over the past 2 months to various departments at SSE and OVO, today they agreed to go back to a May 22 tariff and fix it for 2 years. Earlier today I received another email saying complaint was in deadlock so take it to the ombudsman but I reminded them what a 5 point contract was in law. Probably could have taken it further but I'd lost the will to live talking to them. All ended up ok I hope and the guy who sorted it was fantastic.

QrizB

Gillaroo said:

... but I reminded them what a 5 point contract was in law.

Offer, acceptance, consideration, intent and capacity.

For anyone else who might be interested:

https://hallellis.co.uk/contract-law-basics-formation/

littlemissbossy

Hi, as this is the thread linked to the "should I fix calculator", could I ask the MSE team, will the internal workings of the calculator be amended as and when to reflect changes to predictions.

I have seen today (31.08.22) that the Auxilione predictions have come down (not sure about CI).