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Poo in my Eater Egg and I chewed on it!
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jon81uk said:Wauricchio said:I have now sent photographic evidence with batch details of the egg to Ferrero Roche directly. Am now investigating whether there is an appropriate Environmental Health contact to flag this up with.
Thank you jon81uk, this was the kind of helpful response I was hoping for from the forum. Thank you for the FSA link.0 -
Many years ago, money was tight so my sister and I didn't get a heap of Easter eggs each. We just had one small egg each, which were doled out in small helpings over a few nights, with the remaining bits of chocolate being placed out of our reach in a high wall cupboard.
Then my sister, in mid chomp, cried out in pain having bitten a metal screw....
My mum wrote a stiff letter of complaint, and you can imagine our delight when we received not only a very nice written apology, but also a large hamper of assorted choccy treats.
A week later the cupboard door fell off....16 -
I call troll.
OP - you took a photo, upload it here so we can see.
And upload the letter.
Where did you sent it to (what address?)4 -
Wauricchio said:soolin said:Wauricchio said:Manxman_in_exile said:Serious question...
Never having indulged in coprophagia myself, how has the OP identified the foreign matter in question?
Have you ever seen rat poo ?
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Wauricchio said:Deleted_User said:Send your complaint and evidence to the retailer.0
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Brie said:I've complained about a variety of products over the years - fortunately not for the reason you quote.
Normally all I've done is send a polite email, with photos of packaging, barcode, receipt if I have it, detailing when and where the product was purchased, how much I was looking forward to consuming it and how dreadful the actual experience was.
Inevitably I have received an apology and something that exceeds the purchase value of the item. Opened a jar of jam to find it was already mouldy - a dozen jars of their most popular jams delivered. Bought cheddar cheese popcorn to discover it was actually cheese and onion flavour - humongous box of bizarre flavours of popcorn most of which were too weird for me to eat so I gave them away (Christmas dinner flavour??). And for my cats - a box of store brand fish packets contained an empty packet for the competitors identical item - obviously both produced in the same factory (which I pointed out to the fussy mogs) and got a gift voucher equal to over twice the price of what I had paid.
But always polite, always telling them how good I find their products normally (or how much my cats do) and it's good feedback for them and they will respond positively.
Im glad you didnt say you went to the papers as that winds me up.
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Am I the only one who wants to see a photo?
Many years ago a friend and I both bought a lasagne each from a supermarket. We each found we had a half of a biropen inside it.1 -
Wauricchio said:soolin said:Wauricchio said:Manxman_in_exile said:Serious question...
Never having indulged in coprophagia myself, how has the OP identified the foreign matter in question?Not really seeing that one as an option.All shall be well, and all shall be well, and all manner of things shall be well.
Pedant alert - it's could have, not could of.1 -
anotheruser said:I call troll.
OP - you took a photo, upload it here so we can see.
And upload the letter.
Where did you sent it to (what address?)Please note - taken from the Forum Rules and amended for my own personal use (with thanks) : It is up to you to investigate, check, double-check and check yet again before you make any decisions or take any action based on any information you glean from any of my posts. Although I do carry out careful research before posting and never intend to mislead or supply out-of-date or incorrect information, please do not rely 100% on what you are reading. Verify everything in order to protect yourself as you are responsible for any action you consequently take.0 -
elsien said:Wauricchio said:soolin said:Wauricchio said:Manxman_in_exile said:Serious question...
Never having indulged in coprophagia myself, how has the OP identified the foreign matter in question?
Might help if the OP could narrow it down to a species.2
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